The tyres and tracking is great but you're better off having them delivered to your address as some garages, especially the one in Brentwood didn't want to fit them. Apart from that no problems
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See what reviewers are saying
Had been looking for replacement tyres for our motorhome for several weeks locally and on line. Needed CP rated and looking for,a reasonable cost. Found Grip 500 by chance and had a great selecti... See more
I have placed many orders online from this retailer for premium tyres which are reasonably priced and are sent very quickly free of charge. Once an order is placed, an email is sent the next day usual... See more
I ordered 4 x Continental Wintertrac TS 860 195 55 16 tyres for my wife’s Mini Cooper S. Ordering was easy and price was better than any other online company. Delivery time was reasonable too. My only... See more
Company details
Written by the company
The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers and that their loyalty is a testament to our success.
Contact info
United Kingdom
- cm@grip500.com
- grip500.co.uk
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Excellent service will recommend.
Fantastic delivery, quality product
Fantastic delivery. Order arrived within 24 hours.
Good price too
May use AI-assist with repliesRead more
Do not use this company
Do not use this company. They use couriers who leave items outside in the street without signature, and then refuse to help or refund. I have never dealt with such rude and unhelpful customer service. I am literally having to get my solicitor involved.
@ the reply from Dave (about the 15th person who has been involved in this), that contradicts the terms and conditions and wording on your own website, and does not mean that a signature is not required. APC confirmed this themselves. I have already reached out the Andorran authorities on your business practices.

Reply from Grip500.co.uk
I bought 4 Nankang SV-3 Winter 185/50…
I bought 4 Nankang SV-3 Winter 185/50 R16 81H tyres.
Ordered on a Wednesday & delivered on Friday.
Best price I could find online.
Now for the negative. In my case it didn’t matter but I had no notification of a delivery date or even of dispatch. Looks like they were delivered straight from Nankang.
Would I use Grip500 again, Yes 👍
on time delivery and reliable online…
on time delivery and reliable online customer service
Excellent service and prices
Easy to use website and tyres delivered…
Easy to use website and tyres delivered quickly and as promised.
Not great, quite slow at communication
Update: after of back and forward with grip500, I contact dx directly. They quickly got back to me and sent me all the info required to sort the issue out.
Grip500 communication is slow, be prepared to sort the issue out yourself.
Original:
Not impressed, at all.
Order sent to the wrong address that is over an hour away, taken 4 days for a reply but only received a reply due to threatening to take the issue to Visa to get my money back. Tyres ordered 2/11 and still nothing as of today 15/11, thought I had plenty of time for upcoming MOT, this is looking unlikely.
Communication is poor, WhatsApp service is pointless and ticket service is the same. No phone numbers (that I can find) to speak to someone directly.
I can only imagine the issue is being kicked down the road. I would avoid and spend a little extra at somewhere like blackcircles.

Reply from Grip500.co.uk
Great price and fast delivery.
Delivery time is not correct
That was the first website I checked, everything was und
I’ve ordered a wheel at Friday evening to address at south-east of London, and get it only at Wednesday next week. At website was information of 24 hours delivery.

Reply from Grip500.co.uk
excellent service VERY fast delivery
excellent service VERY fast delivery
would use again and would recomend to others
Ordered (twice) never even shipped.
Ordered (twice) never even shipped.
Not recommend this poor webstore for anybody!

Reply from Grip500.co.uk
No customer services and delivery not as advised!
Tyre ordered was not delivered on tracking advice. Delivered 5 days later and not delivered as we were not in. Replied to couriers email to advise we would collect it 3 days later as we were away. When we went to collect it it had been returned. I have also been deducted £25 from my refund. Messaged Grip500 on their website ,which is the only way to contact them and to date they have not bothered to reply!

Reply from Grip500.co.uk
Excellent service
Ordered easily at a good price and arrived next day so can’t fault service.
First class service
From ordering to delivery first class service at competitive price.
Special mention to delivery driver who phoned me and arranged safe drop off.
Highly recommended.
Do not trust their delivery times
ordered 4 tyres announced as "delivery 1-2 days". one week later I am still waiting for a tracking number, let alone the tyres themselves
after 10 days i got 3 tyres... shocking service really.

Reply from Grip500.co.uk
Used grip 500 in the past
Used grip 500 in the past. Great service. Allways delivered on time no issues
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