Grantham's Reviews 

The product was in stock at a very busy time (very few suppliers had the item in stock). The price was fair and the standard delivery option was very swift. Easy to order from the website - reassuringly professional.

The deal offered online by Granthams was very competitive, and communication was good, with actual humans! My awning arrived when promised. A good buying experience.

Good choice of products with great prices.

I tried their price comparison and Grantham's came back with a price match and it was lower, so a great experience with them.ordered the product I wanted and it arrived within 3 days.
Will definitely use them again

Ordered 10 vinyl screw cover dots for the caravan, and was charged £5.95 at checkout for something that would have gone in a standard postage envelope. Yes it was my choice to cancel but I couldn’t find the wood pattern anywhere else. Service was fine, just a very over priced postage cost.

Great service, great product, fast delivery. Would not hesitate to order from Granthams

Very good service

Great, quick service. Ordered on Sunday, dispatched on the Monday morning, and delivered Tuesday.

Fast delivery and good product

I ordered a lock barrel but what I didn’t know/ told you don’t get a key with it . The original key doesn’t work with the new barrel so we are still stuck with unlocked caravan

Appaling delivery times, expensive items and totally ignored all emails and phone calls. AVOID

Item arrived and was as expected 6 days after ordering.
Paid the ridiculously expensive postage of almost £15 for delivery to the Shetland Isles of two strips of screw covers as they were difficult to source elsewhere,(4g weight).
Perhaps they should look at their delivery charges particularly for items that could fit in an envelope and posted first class tracked.

Very poor delivery service from Granthams. We ordered a Awning from them during a visit to their Grantham site, and some items they had in stock, which we took with us on the day. The remaining items where delivered, only one parcel turned up, which then required an email (don't expect a quick response as they will not answer for a week) and then after wasting more time ringing them the second parcel was delivered.
However, the second parcel was so badly packed that the box was completely open one end and we had no idea if anything had fallen out, their Sales order documents are poorly written we had not idea how many items should have been in the second box. This resulted in another email and another 5 days wait and another phone call to get this resolved.
I would advise anyone not to get a delivery from them and if you do, clarify how many parts are supposed to be in the box and how many boxes should be in the delivery

What an amazing service
So I was going on holiday with my caravan in 9 days while I was cleaning the van I broke my truma fresh water connector 😱 so googled the part and Grantham's was the first ones to come up,as I was worried how much time delivery would take I rung them they couldn't of been anymore helpful, so I ordered it online also very easy to use website, but because I am a worrier I rung them again to check I had ordered the one with electric connectors and they were happy to check it for me and it was delivered in 2 days. Thank you

Great service , easy to order and find what you are looking for,and good price

Fast delivery, as described

(Note that it appears that most of the good reviews for Grantham Caravans on this site seem to be for accessories, not vehicles.)

My wife and I had discussions with the Sales Manager of Grantham Caravans (name available) at the Birmingham Motorhome and Caravan Show in October 2025 for a new Coachman caravan. He seemed very helpful. A deposit of £1,000 was paid to Grantham Caravans. £45 added to the price in the contract for a weight upgrade plate (which we later discovered was not available).

Without going into great detail (all of which is timeline recorded), I can summarise by saying that once I had paid my £1,000 deposit, Grantham Caravans sales people appeared to be completely uninterested in even communicating with me, never mind helping.

Apart from 2 email replies from the Sales Manager within the first 2 weeks after the caravan show, he was apparently too busy to return calls/answer further emails. However, a common thread about all of the sales people I dealt with, was promising to call right back, but then not returning calls. And here’s just one example of my experience:

I asked several times for an Omnivent to be added to the order. After being ignored several times by email and telephone and after my continued prompting, I was eventually told that they had checked with Coachman, but that it was too late to add the Omnivent to the order. I telephoned Coachman myself and was told “sure, no problem, we’ll add it to the order” (all I had to do was to inform the retailer - Grantham Caravans).

I know that they’re probably quite busy people, but It appeared that once I had paid my £1,000 deposit, none of the sales people I dealt with (5 different people - names available) seemed able to help or answer my queries about updates. I requested a full copy of their Terms & Conditions by email - I never did receive this.

I wrote to Lisa Connolly, Joint Managing Director of Grantham Caravans, complaining about the awful service and to cancel the order and ask for my £1,000 deposit back. She replied in a letter (strangely marked “Private and Confidential”) acknowledging my concerns but telling me that I could not have my deposit back. Note that the contract I signed stipulated that the caravan I purchased would have a weight plate upgrade, which was never available on this model.

If I were to buy a caravan now at another Motorhome and Caravan show, I would not choose Grantham Caravans as a retailer.

Delivery was really quick

Ordered a set of lock & level chocks for small motor home. Used code for a 5% discount… every little helps!
Ordered one day and delivered the next!
Can’t fault it. If the lock & level work as well as Granthams then I’m a happy bunny!