Amazing delivery service from Abdul at Gophr. I ordered some rather heavy bags of stones from Wickes and used their same day delivery service. Abdul carried every bag into my garden (I felt bad that I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes . Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , whi... See more
Company replied
Excellent service. Bang on time and easy to track on the booking site via Wickes. Economical same day delivery within 3 hours of ordering. Daniel the driver was very helpful in lifting 200 kilos of... See more
Company replied
Thank you to Daniel Marshall for accepting my job, especially considering it was quite a distance away. When I initially called him, he was superb reassuring me that he was on his way and even check... See more
Company replied
Company details
Written by the company
Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.
Contact info
United Kingdom
- hello@gophr.com
- gophr.com
4.7
Excellent
2K reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect delivery
Perfect delivery, on time ,placed goods in house defo 5 out of 5 .
Will defo use again 👍
1 April 2026
Unprompted review
Reply from Gophr
Hi Pat,
Delighted to hear it — see you next time!
Gophr Team
Polite and Friendly
Shafiq arrived on time and was very polite and friendly. Very happy
1 April 2026
Unprompted review
Reply from Gophr
Hi Tony,
Glad Shafiq looked after you well. Thank you.
Gophr Team
Very fast and polite driver
Very fast and polite driver! Very much appreciated!
1 April 2026
Unprompted review
Reply from Gophr
Hi Callum,
Appreciate it — thank you!
Gophr Team
Gophr delivery.
Gophr delivery for wicks. Kasam H the delivery driver (dewsbury) was brilliant. Carried the bags round and was friendly and polite.
He gets 5 stars.
1 March 2026
Unprompted review
Reply from Gophr
Hi Joanne,
Glad Kasam went the extra mile for you. Cheers for this.
Gophr Team
Rapid delivery was excellent
Rapid delivery was excellent, life saver for me, delivery driver was courteous and helpful !
30 March 2026
Unprompted review
Reply from Gophr
Hi Nick,
Glad we could come through when you needed it. Thanks for this.
Gophr Team
Excellent service
Excellent service. Bang on time and easy to track on the booking site via Wickes. Economical same day delivery within 3 hours of ordering.
Daniel the driver was very helpful in lifting 200 kilos of gravel into my requested spot without any qualms.
30 March 2026
Unprompted review
Reply from Gophr
Hi there,
Glad Daniel went the extra mile for you. Cheers for sharing this.
Gophr Team
The best in Leicester he flys and keeps…
The best in Leicester he flys and keeps you informed
30 March 2026
Unprompted review
Reply from Gophr
Hi James,
Good to hear — keeping you in the loop matters. Thanks!
Gophr Team
great service from the driver
great service from the driver, super fast delivery from Wickes, thanks.
30 March 2026
Unprompted review
Reply from Gophr
Hi Tom,
Good to hear the speed hit the mark. Cheers!
Gophr Team
Reply from Gophr
Hi David,
Appreciate it — thank you.
Gophr Team
Reply from Gophr
Hi Martin,
Glad to hear it — thank you.
Gophr Team
Super quick delivery at a reasonable…
Super quick delivery at a reasonable price.
Used Gophr a few times now via Wickes for various materials. Gophr will deliver your items same day for £10, which is great value as next day delivery is £4. So a small uplift to get your items quickly!
26 March 2026
Unprompted review
Reply from Gophr
Hi Mike,
Great value and great service — that's what we aim for. Cheers for spreading the word!
Gophr Team
Gophr driver reported to the police
I am having to report the driver Mohamed Mansour to the police. He insisted I sign before handing over the items, and when I asked to sign after he actually delivered, he left the delivery on the street FAR FROM MY HOME. He then REFUSED to allow me access to my property while I tried to carry everything myself.
This felt intimidating and unprofessional.
It’s also unreasonable that I’m required to create an account just to contact the company about an issue—especially when I didn’t choose to use their service.
After this experience, I would not feel comfortable ordering from a company that uses Gophr.
26 March 2026
Unprompted review
Reply from Gophr
Hi Justine,
We're sorry to read this. Being left on the street with your items and feeling unable to access your own home is completely unacceptable - this should never have happened. We've raised this with our fleet team and have been in touch directly to speak with you.
Gophr Team
Charles Perkins did a great job today
Charles Perkins did a great job today. Fast, polite and helpful.
25 March 2026
Unprompted review
Reply from Gophr
Hi Michael,
Great to hear Charles delivered on all fronts. Thank you.
Gophr Team
Efficient and quick delivery with…
Efficient and quick delivery with friendly driver. Great!
25 March 2026
Unprompted review
Reply from Gophr
Hi Graham,
Glad it all went smoothly — thank you.
Gophr Team
Very efficient and friendly service
Very efficient and friendly service! Highly recommended!
21 March 2026
Unprompted review
Reply from Gophr
Hi Julia,
Appreciate the recommendation — thank you!
Gophr Team
My man Robert Mehedinteanu did…
My man Robert Mehedinteanu did fantastically! Thank you for the incredible delivery man!
21 March 2026
Unprompted review
Reply from Gophr
Hi Alec,
Sounds like Robert did a brilliant job. Thank you!
Gophr Team
Friendly and helpful
19 March 2026
Unprompted review
Reply from Gophr
Hi Sue,
Appreciate it — thank you.
Gophr Team
Tracking was great
Tracking was great. My delivery guy was so nice. First time having something delivered by this company. One of the best I have had.
19 March 2026
Unprompted review
Reply from Gophr
Hi Cat,
Great first impression to leave — see you next time!
Gophr Team
Jordan Devereux made such a pleasant…
Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes .
Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , which most would refrain from .
Polite manner and engaging in positive conversation is a rare quality these days , but Jordan possesses all these . What a lovely guy , an asset to anybody who employs him I’m sure .
Neal R
19 March 2026
Unprompted review
Reply from Gophr
Hi there,
What a lovely thing to say about Jordan. Thank you Neal.
Gophr Team
Reply from Gophr
Hi there,
Appreciate it — thank you.
Gophr Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.