Go Hardware Reviews 

192
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, noting that items always arrive promptly and are securely packaged to prevent any potential damage. Consumers also genuinely appreciate finding the exact products they need at sensible prices, making the entire purchase process exceptionally straightforward, reliable, and completely satisfying. However, some people mentioned encountering unexpected shipping delays or missing hardware components that significantly complicated their daily installation jobs. A few reviewers also experienced severe delivery setbacks where orders completely failed to arrive as expected or took way too long to reach them.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrived promptly and matched... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast, reliable shipping and... See more

Service

Customers consistently note positive experiences with service, highlighting excellent prompt assistance,... See more

Order

Reviewers mention mixed feedback about ordering, with some consumers praising the easy checkout and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goods arrive in tip top condition mainly because of the professional way they were packed. Great company to deal with. Arrived when they said they would. Thank you

Rated 5 out of 5 stars

Excellent prompt service and fast well packaged delivery. Will use again for any DIY / fencing requirements.

Rated 5 out of 5 stars

Offered what I was looking for at a sensible price, purchase process was straightforward, delivery was quick. What more can you ask for?


Company details

  1. Do-it-Yourself Shop

Written by the company

GO Hardware is a tools and hardware business dedicated to providing great prices and excellent customer services. Great deals on major European and American branded goods.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(192)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Where is my order

Where is my order ?
I did not receive it yet

21 October 2025
Go Hardware logo

Reply from Go Hardware

Please contact our customer service team regarding your order. It appears the house number is missing from the address you provided.

Rated 5 out of 5 stars

Awesome Experience!!!

Awesome Experience! I was looking for a metric only tape measure, but I live in the USA. I could not find one anywhere locally, or online until I found Go Hardware UK... They have a great website, easy navigation, shipping was not only fast, but priced very reasonable for an international order. The item is exactly as described in their website, and I'm very pleased with my purchase. Just an all around smooth pleasant experience. I highly recommend Go Hardware to anyone and I will definitely be shopping again in the future. Thanks again Go Hardware team, for the excellent service! 100% 5star

26 September 2025
Rated 5 out of 5 stars

Bought these mirror fixings to attach a…

Bought these mirror fixings to attach a heavy wooden headboard to a wall, that I had designed and made myself for a bedroom.

Item came quickly (pack of 4 brackets) and was of robust quality - exactly what I needed and at a good price point.

Will definitely be looking to order from this store when I need some solutions for further renovations that I am planning on doing myself.

22 August 2025
Rated 1 out of 5 stars

customer relations service is non existent.

They sent the wrong item, then I had to pay for the return shipping, they were extremely blunt in their customer support, they didn’t even offer me a replacement for the right size bottle. I don’t recommend using this company. Terrible service.

14 July 2025
Go Hardware logo

Reply from Go Hardware

The problem here appears to be the customer believes we sent the wrong item. However, the customer actually purchased the wrong item which we did make clear in our communications.

We do not offer exchanges for a different item, in fact the customer requested a refund or replacement so we offered the refund option. As the customer purchased the wrong item, it is normal procedure for the buyer to pay for the return. The refund was issued promptly on return.

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