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Go Hardware Reviews 

192
•
TrustScore 4.5 out of 5

4.7

Do-it-Yourself Shop
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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, noting that items always arrive promptly and are securely packaged to prevent any potential damage. Consumers also genuinely appreciate finding the exact products they need at sensible prices, making the entire purchase process exceptionally straightforward, reliable, and completely satisfying. However, some people mentioned encountering unexpected shipping delays or missing hardware components that significantly complicated their daily installation jobs. A few reviewers also experienced severe delivery setbacks where orders completely failed to arrive as expected or took way too long to reach them.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting items arrived promptly and matched... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast, reliable shipping and... See more

Service

Customers consistently note positive experiences with service, highlighting excellent prompt assistance,... See more

Order

Reviewers mention mixed feedback about ordering, with some consumers praising the easy checkout and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Goods arrive in tip top condition mainly because of the professional way they were packed. Great company to deal with. Arrived when they said they would. Thank you

Rated 5 out of 5 stars

Excellent prompt service and fast well packaged delivery. Will use again for any DIY / fencing requirements.

Rated 5 out of 5 stars

Offered what I was looking for at a sensible price, purchase process was straightforward, delivery was quick. What more can you ask for?

Company details

  1. Do-it-Yourself Shop

Written by the company

GO Hardware is a tools and hardware business dedicated to providing great prices and excellent customer services. Great deals on major European and American branded goods.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(192)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Don’t use this company order some…

Don’t use this company order some hinges over three weeks ago and have not turned up, company said not our fault and down to Royal Mail. They take your money with no item every delivered

26 November 2025
Unprompted review
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Reply from Go Hardware

Unfortunately this customer did not provide the correct postcode for this order. Despite explaining this to the customer and refunding them, they still held us accountable for the non-delivery.

We kindly request that customers double check the delivery information they have entered when ordering.

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