Crap. Battery went in first few weeks, just months of quibbling, unreasonable electrical checks (I bought two multimeters!) then no response.
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See what reviewers are saying
I recently bought a Bezior FX200 and I'm very satisfied with both the product and the customer support. I accidentally ordered the wrong rear luggage rack, and they responded within a few hours,... See more
The worst experience I could have buying this gf750 bike. Endless problems and few or no resolutions. From problems with the battery to the controllers... We have to do all the repairs ourselves be... See more
I bought a GF750 18 months ago I've had zero problems with the bike it's awesome..the brakes need changing and discovered by the shop that the callipers need changing aswell so they are sending them f... See more
Company details
Written by the company
GOGOBEST aimes to provide high-quality electric bikes and e-scooter from multiple brands at the best price.
Contact info
TSIM SHA TSUI, Hong Kong
- support@gogobest.com
- gogobest.com
Hasn’t replied to negative reviews
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People also looked at
Bezior XF200 e-bike from gogobest
I bought a Bezior XF200 e-bike from gogobest and I'm loving it. It's beautiful and very fun to ride. It has power and good autonomy, both for day-to-day trips and weekend trips. Most satisfied and i tottaly recommend. Gogobest staff was very supportive and professional, answering all my questions promptly.
Delivery was fast and on time.
Go Go Best
Just bought Bezior X500 Pro. It's awesome, well built, and very simple to use. A day-by-day bike! It came with several acessories. Arrived at the destination address quickly, in the time they predicted, and came well packaged. During the purchase, changed emails with gogobest and allways reply and helped me in all questions I had.
Really happy with the bike! I recommend.
No refund for defective items
Do not buy there!!!
I bought a foldable treadmill, it arrived defective as it doesn't even start.
The situation was reported to their customer service on the same day I received and unpacked the product.
Despite their exchange and return policy clearly indicates that defective items are eligible for exchange or full refund without any return costs, they deny to generate the return guide and offer unacceptable solutions such as sending repair parts and asking me to fix it on my own, worst part was that their first suggestion was to fix it by 'carefully' hitting the engine area!, It was just ridiculous.
One of the worst buying experiences I have ever had.
THIS IS A SCAM
Ordered a bike from this company 4 days ago. I checked beforehand that they had UK stock via online chat. paid with Pay Pal.
Got an email to say that I could track the delivery with an app called "shop" on the website it says delivery in 2 to 6 days.
Nothing has been shipped and nothing has been updated on the shop app. I tried to email the company and got a stock reply. "Thank you for buying a bike from us etc..."
Customer service I don't think so.
I will be getting my money back from PayPal.
Do not use THIS IS A SCAM
I wasn't sure at first about this shop…
I wasn't sure at first about this shop because the price (I bought a kingsmith walkingpad) was pretty cheap, and I was fearing a scam. Therefore, I decided to pay via PayPal. But they delivered the correct product to Germany within 4 business days. Everything works fine. Just wanted to let others know: No scam here :)
Good when it eventually came
Good product, terrible delivery. Shipping my e-bike to the UK took nearly 2 months, by which time I'd just about given up hope. Also had to pay some kind of Brexit surcharge. Eventually it made it to Manchester which is about 4 hours drive and I had to have to couriered to Sussex. Bike itself seems robust and well made, albeit some of the plastic bits (mudguards, lights, reflectors) don't look like they'll last long.
Amazing support by the team and Ella
Amazing support by the team and Ella
I bought a spinning bike from them and although I had some challenges building it up, the team was extremely responsive and helped me and guided me during all the way!
I was a bit hesitant to go for them because I didn’t know them but I am very happy that I took the opportunity.
Definitely will make other purchases with them!
Good prices, nice support.
Ordered a Roborock S5 Max. Arrived in less than two weeks from the order date in original packaging. Support was answering in less than 24 hours when I needed information about the order status.
Amazing site
Amazing site, I will certainly recommend it to my friends !!
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