Goat Gifts Reviews 

851
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning presentation and wonderful quality of the unique chocolate bouquets, noting they make fantastic gifts for birthdays and special celebrations. Buyers often mention that the online ordering process is very straightforward, while appreciating the fast dispatch times. People consistently highlight how pleased recipients are with these special presents. However, some customers also noted issues with delivery delays or packages not arriving on the exact requested date. A few reviewers experienced problems where shipments arrived later than expected, causing disappointment and frustration for important family occasions.

What people talk about most

Product

People report positive experiences with product, highlighting the beautiful presentation and excellent... See more

Delivery service

Consumers find delivery service to be efficient, noting that packages are typically delivered promptly on the... See more

Order

Reviewers highlight positive aspects of order, noting that the website is easy to navigate and the checkout... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the beautiful and... See more

Service

Reviewers mention positive feedback about service, highlighting quick despatch, timely delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful products with fair pricing, quick delivery times and well packaged. Rather than buying real cut flowers that look rubbish after a few days, buying these Blue glitter roses means my Fiancee... See more

Rated 5 out of 5 stars

It was great to find a product that matched what was required, which included a good selection of items for a decent price. ie, teddy, chocolates, flowers n card. Wonderful service and quick despatc... See more

Rated 5 out of 5 stars

I ordered a chocolate bouquet for my daughters birthday and all I can say is WOW It is absolutely beautiful Delivery was very quick Bouquet was packed very well especially as it was undamaged... See more

Rated 5 out of 5 stars

Accidentally put the wrong address luckily contacted before it was shipped but they got back so quickly. Delivery was quick literally was on her birthday. My aunt loved it all it was amazing, thank yo... See more


Company details

  1. Confectionery
  2. Gift Shop

Written by the company

A confectionary company, specialising in personalised gifts, creating the most unique and quality gifts for your loved ones every time!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

851 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(851)

101 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered an anniversary gift of flowers

Ordered an anniversary gift of flowers made of soap, arrived on time but Card was addressed to someone completely different and flowers were broken several of them didn't even have sticks to hold them up. Very disappointed, won't be using them again.

25 June 2025
Rated 1 out of 5 stars

Recieved a melted bouquet of lindt balls

Recieved a melted bouquet of lindt balls. I sent an email.and had no response, so messaged through live chat. David was extremely rude and unhelpful. I expected due to the heat they would have packaged taking this into consideration as I have experienced with abel and cole, riverford, planthood, grubby (just to mention a few food delivery services I have used over the years). It felt like a 30min message battle where I was being accused of lying. Even when I asked if it's easy to open and re-package, I received an unhelpful and sarcastic response.
As a business owner I am often seeking companies from which I can send gifts to clients! 100% won't be using Goat gifts, waste of time and money.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

The website was very easy to navigate. I made an error with my order and their response was very quick and they resolved it immediately. (I contacted them on instagram)
I did nit physically see the items but the recipients really liked them
Thank you for a seamless experience

25 June 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery. Packaged well so arrived in a quality state. The handwritten card is a lovely more personal touch. The bouquet was a gift and they are absolutely over the moon with this gift. Thank you for a different gift.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great product. I’d added an incorrect postcode and emailed to explain my typo. Amended no problem. Kept informed and the gift was very well received. This will be my go to for gifts from now on

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Thank you gift for our wedding planner…

Thank you gift for our wedding planner and team . They were absolutely thrilled and sent pictures the bouquet looked so amazing and was something so beautifully different from the usual flower bouquets . Thank you so much for such a quick efficient service will definitely be ordering again in the future and will recommend you to friends and family.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Good service ! ..... I chased them up by email and telephone for a missed delivery , only to find after a returned call by them that I was wrong .... it was for the following day . Embarrassing for me , but they were very polite when pointing out my error . The item turned up on time the following day all as promised .

7 June 2025
Unprompted review

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