Go Smart Repair Reviews 

1,863
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 463 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally polite, friendly, and professional, ensuring that every home visit is handled smoothly and pleasantly. People deeply appreciate that technicians provide prompt communication regarding their exact arrival times and thoroughly explain the entire repair process beforehand. Consumers are consistently impressed by the outstanding quality of the bodywork and wheel repairs, noting that damaged areas become completely undetectable and vehicles look brand new. Reviewers repeatedly emphasize the incredible convenience of having these expert mobile services delivered directly to their home driveways.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that technicians are consistently friendly,... See more

Service

Users describe positive interactions with service, highlighting punctual and professional technicians.... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the flawless finish and... See more

Product

Clients share positive opinions on product quality, expressing satisfaction with flawless repairs that make... See more

Customer service

Consumers find customer service to be satisfying, reporting that staff members are helpful, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,863)

435 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Job!

From start to finish. Great job! Informed me that you were on your way, on time, polite, professional and what a fantastic result! Good to meet you Michael H. Thanks

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Sparkling Alloy Wheels

Mike was very efficient and professional, told us exactly when he'd be arriving and how long the job would take.
An excellent job; my 4 alloy wheels now look better than new!

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

This gentleman turned up a, week early which was very excellent for me as I had a full day on the day he was booked in. Turned up and did a great job I was very happy.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Grant came early and buffed out the scratch on the car and has done a really good job. Would definitely recommend using his services

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Grant did amazing repairs on my car

Grant did amazing repairs on my car, he turned up promptly and was very polite and friendly and even repaired and resprayed my front bumper along with my side which was badly scuffed. Thank you, my car is like new again! I am very happy.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Wow what can I say except what an…

Wow what can I say except what an amazing job Rhys Wake has done on my alloy wheel, it looks like new again. I am so happy 😀
Rhys kept me informed of the time he would be arriving and was professional , courteous and friendly. I can’t thank him enough.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

First time having Go Smart out to fix…

First time having Go Smart out to fix some damage to my vehicle and got the pleasure of Mick Shelly attending. Great technician, great communication and just all round lovely to chat to. Would highly recommend Mick to anyone needing repairs. Thank you for an amazing service!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great repair job

Thank you Mick Shelley for a great repair job on my car. Mick arrived at the agreed time and was very professional. I’m very happy with the result.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Go Smart Repair - Mick Shelly

Go Smart Repair carried out a bodywork repair on my vehicle today and I’m extremely pleased with the result. The quality of workmanship was excellent, the finish looks like new, and the attention to detail was outstanding.
I would highly recommend Mick Shelly to anyone looking for a high-quality repair. Great service and a fantastic end result.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommended

Our technician, Rhys, was excellent from start to finish. Communication before the day of repair was clear and efficient, and Rhys was accommodating in sliding the repair forward so that the job would not clash with another appointment.
On the day, Rhys arrived early, was friendly and courteous, and completed the repair with minimal fuss and speedy time.
I would absolutely recommend Go Smart Repair based on my experience, especially in relation to Rhys.
Thank youtho

7 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look