Go Smart Repair Reviews 1,753

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, punctuality, and friendly demeanor, often highlighting their expertise and helpfulness. People are very satisfied with the quality of the service and the products, frequently noting that repairs are completed to an immaculate standard, making their vehicles look brand new. The customer service is also highly regarded, with many consumers appreciating the clear communication, quick response times, and the overall smooth and efficient process from start to finish. Reviewers often mention that the technicians go above and beyond, demonstrating a caring attitude and exceptional attention to detail.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, politeness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the exceptional quality of... See more

Product

Clients share positive opinions on the product. Many customers report that their repaired items, such as... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the helpfulness, courtesy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael has come out to us a couple of times and worked his magic. Our alloys literally look like new after his work. A true craftsman. He is also punctual, polite, flexible and professional. Could... See more

Rated 5 out of 5 stars

Third time Mick Shelly has come to repair damage by someone opening their car door on mine. Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and... See more

Rated 5 out of 5 stars

Had a lot of experience with tradesmen over the years and often left a bit disappointed. Mick is very different! Utterly professional, super friendly and truly realistic, fair pricing compared to the... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service and work

Rhys turned up on time and was very professional and friendly. Did not make a fuss about having to squeeze his van into neighbours narrow driveway! Took about two hours which is what he said and did an excellent job on the scuffs and scratches .

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Michael is a magician.

Michael has come out to us a couple of times and worked his magic. Our alloys literally look like new after his work. A true craftsman.

He is also punctual, polite, flexible and professional. Couldn't recommend more.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job done by technician Rhys…

Excellent job done by technician Rhys Wake. Arrived on time, run over what he was going to do to repair my damaged wheel rim. Work completed in time period he had suggested. Wheel rim looks as good as new. In the process of booking the appointment dealt with Dylan, Harry and Ethan - all were helpful, courteous and provided follow-up. Thank you all, the work was fulfilled as a result of having a Gardex coverage - a pleased to have had the policy. Highly recommended

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Third time Mick Shelly has come to…

Third time Mick Shelly has come to repair damage by someone opening their car door on mine.
Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and attention.
He was able to adjust his schedule today as he knew we had an appointment later in the day. Always a pleasure to deal with him .

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication, and time keeping, friendly, and skilled at doing the work, very happy with overall service.
Mikey Ould was very professional and pleasant.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary!!!

Grant arrived on time (to the minute)
Polite and cheerful
Did a superb professional job
Fully recommend him and his company.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Go smart repair

Booked a go smart repair. Was notified the day before of the time slot. Grant arrived promptly and immediately started work. Great professional service all round and excellent job completed.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Michael Hammett was incredibly friendly…

Michael Hammett was incredibly friendly and professional throughout. He clearly explained what he was going to do and gave a realistic estimate of how long it would take, which I really appreciated.

I live on a permit-only parking road, but luckily have access to a small driveway behind a nearby house. Michael was very accommodating when it came to the positioning of the car and arranging the electricity lead long enough which made the whole process much easier.

The finished result was absolutely outstanding—better than I expected. I would highly recommend both Michael and Smart Repair to anyone looking for quality work and great service.

30 April 2026
Unprompted review

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