Go Smart Repair Reviews 

1,863
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 457 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their wonderfully friendly attitude, strict punctuality, and clear communication throughout the entire repair process. Reviewers emphasize that visiting technicians arrive right on time, keep them fully informed, and complete jobs with remarkable professionalism. People are extremely pleased with the outstanding quality of the workmanship, noting that ugly scratches, dents, and damaged alloy wheels disappear completely. Consumers also deeply appreciate the convenient mobile service, highlighting smooth home driveway appointments, highly efficient execution, and truly flawless aesthetic finishes. Many individuals enthusiastically recommend these reliable technicians for anyone seeking top-tier vehicle cosmetic repairs.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently polite,... See more

Service

Customers report overwhelmingly positive experiences with the mobile car repair service. Reviewers frequently... See more

Quality

Reviewers mention positive feedback about quality, expressing great appreciation for the outstanding repairs.... See more

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction with flawless car repairs... See more

Customer service

Clients share positive opinions on customer service, expressing satisfaction with the helpful repairs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,863)

435 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st class work!

What a rare treat! A craftsman who obviously takes great pride in his excellent work!
Grant was professional, friendly and has done a truly great job. Thank you so much.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Nadine was amazing from start to…

Nadine was amazing from start to finish. She messaged me the day before to confirm the timing and accommodated my schedule. She arrived on time, helpfully showed me any issues and was very respectful. I couldn’t have asked for a better experience. Thank you so much Nadine!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Grant did a great job

Grant did a great job of repairing my paint work. Lovely and friendly and explained the aftercare (no car washing for 48hours. No mess on the drive either!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service had to slightly put back my appointment by a couple of hours but kept me informed arriving he set to work outstanding result and our Skoda is brand new again A1 gold star service thank you can't recommend highly enough trustworthy professional kind.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely gobsmacked!

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was all completed in an hour or so (and this followed from a previous company looking at it and saying they couldn't match the paint as it's pearlescent). Grant was punctual, courteous and bloody good at his job; I'm extremely impressed.
Thank you 😊

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent repair and lovely service

Mick has helped me with a few car repairs now, and he has always done a fantastic job. Most recently, he repaired scratches on my wheel and door, and the result looks great. The whole process was quick, easy and stress-free. Mick is lovely to deal with, very professional, and clearly takes pride in his work. I’m really delighted with the result and would happily recommend him.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service by a very professional…

Amazing service by a very professional & caring technician (Lee Foyle) who went above & beyond with my bumper scuff repair & other cosmetic bodywork work. He was knowledgeable, fast & efficient. The car is like new again! Excellent work done & certainly recommended. Vicky Purshouse

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Go Smart Repair

Mick Shelly did an excellent job on my car body repair. He kept me informed about his arrival time, was professional and friendly, and completed the work quickly and to a high standard. I would definitely recommend Go Smart Repair. Thank you!

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Alistair was a pleasure to have to…

Alistair was a pleasure to have to compete my repair. Polite & he took great care with his work, meaning I was very extremely pleased with the completed job. I definitely recommend Go Smart Repair & when I get my new car I’ll be buying this cover again.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

A job well done.

Rhys, came to me today, polite good humoured and a really nice lad. Everything seems to be of an excellent standard.
I was pleased with the work done.
Messaged to ask if he could come earlier as he was ahead of time which he did.
Thank you.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Smart repair

Grant came to my house to carry out a smart repair on some scratches. He was friendly, professional, and punctual, and did a great job. I would happily recommend him.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Claim dealt with efficiently as always

Claim dealt with efficiently as always. Mick Shelly calls in advance to confirm the time, and in this case managed to bring my repair forward to suit my schedule. Excellent repair to my scuffed wheel which looks as good as new.

2 June 2026
Unprompted review

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