Very smooth process! Bami was my point of contact and he kept me informed of my passport process, ETC documents and visa throughout. He was quick, communicated very well and was very professional. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Your Tech-Powered One-Stop Travel Concierge for the African Diaspora Simplifying immigration, consular, and travel solutions with smart technology for African nationals and the global community Welcome to GPS Limited! We’re a London-based travel tech company on a mission to make your travel and immigration processes as smooth as possible. If you are part of the African diaspora living in the UK, EU, or US, especially from Nigeria or Ghana, we understand the challenges you face with complicated embassy and consular paperwork. That’s where we come in—using clever technology and expert know-how to take the stress out of your travel plans. Whether it’s renewing your passport, applying for a visa, or enrolling in Nigeria’s National Identity Number (NIN) system, we’re your friendly digital concierge, here to guide you every step of the way with real-time updates and personalised help—all accessible from your phone or laptop anytime, anywhere. Our Core Services Passport Services: Need a new passport or replacing an old one? We handle everything for Nigerian, Ghanaian, and UK citizens—from first-time applications and renewals to lost or damaged passports and even changes to your personal details. Just upload your documents securely on our easy-to-use online portal and watch your application move forward without the hassle. Visa Application Assistance: Applying for a visa can be confusing and time-consuming. We’re here to simplify it. We help with visas for countries like the UK, USA, Canada, Australia, Schengen nations, Turkey, New Zealand, Ireland, Nigeria, Ghana, and Morocco. Whether it’s a business trip, holiday, work permit, journalist visa, or visitor visa—you name it, we’ve got you covered. Our smart AI platform gives you step-by-step guidance and updates on your application status so you’re never left wondering what’s next. Emergency Travel Certificates (ETC): Need to travel urgently but don’t have a valid passport? No worries! We’ll fast-track your Emergency Travel Certificate for one-way trips to Nigeria or Ghana so you can get where you need to go—quickly and smoothly. NIN Enrolment Services: As an official NIMC-approved enrolment centre in the UK, we help Nigerians abroad get their National Identity Number (NIN), a must-have for banking and government services back home. Our digital booking system makes it super simple to schedule your appointment and submit your documents without leaving your home. More Than Just Paperwork—Celebrate African Culture with Us At GPS, we’re passionate about more than just visas and passports. We celebrate African heritage and bring it to life through unforgettable events, warm hospitality, and amazing tours. Event Services: Want to host a lively celebration infused with authentic African music, dance, and style? From cultural festivals to weddings and corporate events—we plan every detail so you can enjoy the moment. Hospitality Services: Experience true African warmth with unique accommodations that feel like home, catering that delights with real Ghanaian and Nigerian flavours, plus personalised guest care that makes you feel special. Tourism Services: Ready for an adventure? Explore historic sites like Cape Coast Castle or Osun-Osogbo Grove, go wild at Yankari Game Reserve or Kakum National Park, or join vibrant local festivals such as Chale Wote Street Art Festival and Calabar Carnival. Each tour is custom-designed to inspire and educate. Why Choose GPS Limited? • Convenience: All your travel and document needs sorted in one place—no running around! • Security: We guard your personal data like treasure with top-level encryption. • Expertise: Years of experience combined with smart tech means you get spot-on advice and fast results. • Professionalism: Friendly team ready to help with respect and care—every single time. • Accessibility: Track your applications anytime through our web or mobile platform—travel support at your fingertips! Transparent Pricing & What’s Included Our fees cover everything you need per traveller or application (excluding official consular fees), including: • Filling out forms • Booking appointments • Event, Flight and Hotel reservation or booking • Processing payments • Reviewing documents Consular fees may change without notice—just a heads up! Get in Touch 📞 Call or WhatsApp us anytime at 0792 6531 995 🌐 Visit www.globalplugservices.com Follow us on social media for updates and tips: Instagram | TikTok | Facebook | LinkedIn | Twitter (X) all @globalplugservices We proudly support The Nerve of My Multiple Sclerosis Charity—check out our Instagram for stories.
Highland House, SW19 1NE, Wimbledon, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had issues with getting my passport after 6months of capturing and then I got introduced to global plug and in less than 2 weeks I got my passport. The communication and customer service was fantastic. Thank you so much.
I had problems with NIN modification and i tried a few agents. While I acknowledge that there were issues with the process in October, however, Global Plug came through and just 2 working after my first contact, my modified NIN was out. He was transparent with me throughout the process. Highly recommend.
Amazing service!! Unmatched support from the begin all through and I can’t recommend them enough. For all services, and any further explanations, they are willing to support.
Professional and easy to work with, the entire process was seamless and stress free.
Good customer service 100%. I needed a document urgently and global plug services came through even before the date I was given it was going to ready. I’d recommend a 100%
I had an Incredible experience with Global Plug services. Their team went the extra mile to fast-track my passport application, even during unexpected policy changes. The lead personally ensured everything went smoothly, providing constant reassurance. I highly recommend their reliable and top-notch service.
Prompt and reliable service. This is my 2nd time using their service and not once have I been disappointed.
I had my paper ready before the given date. GPS is quicker and zero stress.
Their service is so fantastic. They kept to their 2weeks promise to get my baby’s international passport. Highly recommended.
Got my passport faster than I anticipated. I made mistakes with my name whilst filling the form, was told it would take months to correct but global plug came through.
I was not expecting such an amazing service, quick and easy to understand the process. I will highly recommend this service to friends and family.
I had an extremely great and professional experience with Global Plug Services handling my passport renewal, I totally recommend their services to anyone.
They provide excellent and speedy services.
I had a good experience having the team help me. Whole process made easier and faster.
They took care of my daughter’s passport application, got a good appointment date and got her passport in a timely manner.
Thank you.

Reply from Global Plug Services

Reply from Global Plug Services
Very prompt and accurate service, I recommend them at anytime.

Reply from Global Plug Services
Very prompt and follows up at every point... I really enjoyed their services as it was stress free and they are very reliable and very fast to deliver. Thank you. I would recommend them to anyone who needs a good service as they are very very reliable.

Reply from Global Plug Services
Excellent service, very responsive to details of work. Focuses on the need and solves it adequately. Will definitely use again if need be or recommend

Reply from Global Plug Services
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.