Very smooth process! Bami was my point of contact and he kept me informed of my passport process, ETC documents and visa throughout. He was quick, communicated very well and was very professional. I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Your Tech-Powered One-Stop Travel Concierge for the African Diaspora Simplifying immigration, consular, and travel solutions with smart technology for African nationals and the global community Welcome to GPS Limited! We’re a London-based travel tech company on a mission to make your travel and immigration processes as smooth as possible. If you are part of the African diaspora living in the UK, EU, or US, especially from Nigeria or Ghana, we understand the challenges you face with complicated embassy and consular paperwork. That’s where we come in—using clever technology and expert know-how to take the stress out of your travel plans. Whether it’s renewing your passport, applying for a visa, or enrolling in Nigeria’s National Identity Number (NIN) system, we’re your friendly digital concierge, here to guide you every step of the way with real-time updates and personalised help—all accessible from your phone or laptop anytime, anywhere. Our Core Services Passport Services: Need a new passport or replacing an old one? We handle everything for Nigerian, Ghanaian, and UK citizens—from first-time applications and renewals to lost or damaged passports and even changes to your personal details. Just upload your documents securely on our easy-to-use online portal and watch your application move forward without the hassle. Visa Application Assistance: Applying for a visa can be confusing and time-consuming. We’re here to simplify it. We help with visas for countries like the UK, USA, Canada, Australia, Schengen nations, Turkey, New Zealand, Ireland, Nigeria, Ghana, and Morocco. Whether it’s a business trip, holiday, work permit, journalist visa, or visitor visa—you name it, we’ve got you covered. Our smart AI platform gives you step-by-step guidance and updates on your application status so you’re never left wondering what’s next. Emergency Travel Certificates (ETC): Need to travel urgently but don’t have a valid passport? No worries! We’ll fast-track your Emergency Travel Certificate for one-way trips to Nigeria or Ghana so you can get where you need to go—quickly and smoothly. NIN Enrolment Services: As an official NIMC-approved enrolment centre in the UK, we help Nigerians abroad get their National Identity Number (NIN), a must-have for banking and government services back home. Our digital booking system makes it super simple to schedule your appointment and submit your documents without leaving your home. More Than Just Paperwork—Celebrate African Culture with Us At GPS, we’re passionate about more than just visas and passports. We celebrate African heritage and bring it to life through unforgettable events, warm hospitality, and amazing tours. Event Services: Want to host a lively celebration infused with authentic African music, dance, and style? From cultural festivals to weddings and corporate events—we plan every detail so you can enjoy the moment. Hospitality Services: Experience true African warmth with unique accommodations that feel like home, catering that delights with real Ghanaian and Nigerian flavours, plus personalised guest care that makes you feel special. Tourism Services: Ready for an adventure? Explore historic sites like Cape Coast Castle or Osun-Osogbo Grove, go wild at Yankari Game Reserve or Kakum National Park, or join vibrant local festivals such as Chale Wote Street Art Festival and Calabar Carnival. Each tour is custom-designed to inspire and educate. Why Choose GPS Limited? • Convenience: All your travel and document needs sorted in one place—no running around! • Security: We guard your personal data like treasure with top-level encryption. • Expertise: Years of experience combined with smart tech means you get spot-on advice and fast results. • Professionalism: Friendly team ready to help with respect and care—every single time. • Accessibility: Track your applications anytime through our web or mobile platform—travel support at your fingertips! Transparent Pricing & What’s Included Our fees cover everything you need per traveller or application (excluding official consular fees), including: • Filling out forms • Booking appointments • Event, Flight and Hotel reservation or booking • Processing payments • Reviewing documents Consular fees may change without notice—just a heads up! Get in Touch 📞 Call or WhatsApp us anytime at 0792 6531 995 🌐 Visit www.globalplugservices.com Follow us on social media for updates and tips: Instagram | TikTok | Facebook | LinkedIn | Twitter (X) all @globalplugservices We proudly support The Nerve of My Multiple Sclerosis Charity—check out our Instagram for stories.
Highland House, SW19 1NE, Wimbledon, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Global Plug Services, were efficient and excellent in helping me to get my NIN & Passport sorted out. They help bridge the gap between the Nigeria High Commission and myself to find a solution.
Global Plug Services, achieved a difficult task and did not relent until it got resolved.

Reply from Global Plug Services
This is the fastest passport application I’ve ever done home and abroad . Kudos to the team

Reply from Global Plug Services
An excellent 👌🏽 service
Really hands on and available to chat with on a Regular basis service
And wonderful after care
Great 👍🏽 from inception to completion 😀

Reply from Global Plug Services
My NIN enrollment process was quick and I was communicated every step of the way. I recommend their services
Great experience, they followed through and made me comfortable that things would be done on time. Highly recommend their services
If you want a seamless, no hassle and swift process for your passport application, then GPS is your best bet. These guys processed my family’s passport applications in record time, they certainly know what they’re doing and give it their all to satisfy their clients.
Dele provided an excellent service. He was extremely efficient and professional throughout so that the process went smoothly.
Clear communication and timely response to any question posed. Excellent service delivery
This is an excellent service. I have never been disappointed since using them, so are others I have referred to this organisation. For me it is the supportive and caring manner in which they offer their services. There is an excellent level of response either on the phone or email. They guarantee a good outcome, which have been the same during every contact. Thank you global plug services.
I needed to renew my Nigerian passport and within a month they were able to sort me out, also the communication was reliable. Thank you Global Plug Services.
Very honest and reliable, delivered beyond my expectations.
Very honest and delivery is time bound. Thank you.
A great service coupled with a wonderful customer service delivery.
The experience was very quick and efficient at all stages of the process. Dele’s communication was good, and on the day there was no waiting or delays and i was able to do the NIN requirements immediately. Dele was also very friendly and helpful, providing me with information on next steps to obtain my Nigerian passport.
Service was great & very efficient. I was able to leave with the information I needed by the end of the appointment.
I tried setting up an online appointment just after Christmas, however, I didn't get a confirmation for this date, so turned up anyway just in case (we know some Nig practices aren't great). Office was closed but it allowed me to work out where their office was (literally, 5 minutes from Wimbledon Station). Anyway I called just before January, got a response immediately, with a appointment date & time, and a reasonable explanation of how they work. We were told to pay to their PayPal account, so this could be acknowledged before the appointment- all this was done. They confirmed receipt of the payment.
On the day of my appointment, the gentleman was ready for us. The office was clean. The attending officer was polite, patient (especially when dealing with the Nig end of the system), quick (less than 15mins) and professional. The NIN was done & validated there - number issued immediately.
Oh yes, there is this horrendous NIN form that I was told by others we had to complete, this organisation sent a shorter version & that was all the info required- sweet!
I have told everyone I know trying to complete this process how good it was. Even better if you give them a call (I prefer to speak to people), and work your way from there.
Would I recommend them? Absolutely!
Trains & trams go to Wimbledon- so, so easy.
Global plug services are very competent and reliable. No messing people around, they always come through.
My son needed to do his Nin modification ,GPS came through, I did my passport renewal with them they are
very competent and reliable in every services they offer
I will recommend them again and again. I give them 5stars🙌
Ify Vivian

Reply from Global Plug Services
I used global plug services for both my Ghana and Nigerian visa it was during the busy Xmas period and they handled both my visas with ease and it was done within 3 days. Would definitely recommend for anyone.
The booking process was straightforward and the customer agent was clear in the instructions for the appointment. The appointment was seamless to get my NIN and I will return to sort my passport. Would definitely recommend the service.
As soon as I got the response of my intended service I got a call and I was assured about the processing of the document, unbelievable my passport was posted after the weekend because the processing started on Friday. I have never seen a reliable company like this👍
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.