GLOBAL EYEGLASSES Reviews 734

Beware, I sent them 2 eyeglasses for new lenses 6 weeks ago and still have not received them, They no longer provide phone support and promise to respond within 24 hrs to messages or emails, but it's been over 3 days with multiple emails and messages that have gone unanswered. The only email response I received 2 wks ago promised delivery last week. Also note that the tracking number still shows as pending receipt and they sent me emails saying my order was complete 2 weeks ago despite admitting that nothing was shipped. As of 5/4/17, no glasses, no responses from customer service and I see horrible reviews for just these issues on other review sites. Update, the glasses arrived on 5/10, 1 of pair is defective-polarized coating doesn't cover entire lens, I ended up getting an appearance allowance vs. waiting for them to send back to China for a redo. I won't ever use these folks again.

The glasses are beautiful and are superior quality. I wish the manufacture time was shorter but if the end product is a beautiful stylish pair of specticals I can't complain 100 stars! Will definitely order more

Order took 5 weeks to arrive, I sent 3 emails asking for an update and was given the same response: "ma'am our orders require 10-14 days to process after verification, we will send you a tracking number when the glasses have finished"... these emails were sent on day 11, day 17 and day 22 after verification. Paid for "expidited shipping" which was $19.99 for one pair that we needed ASAP but did regular shipping for the second pair. They both arrived on the same day and I was never sent a tracking number or email notification that they had been sent. Will not be ordering from them again, terrible experience.

Love this place they are right on top of your order and they are helpful if you have trouble

Like always, GlobalEyeglasses.com provides excellent customer service and support, a nice selection of glasses and you can NOT beat their prices! All my orders are processed and received within a week! They are definitely a company everyone should be using! Thanks GlobalEyeglasses.com!

Did business with this company for years. Their customer service was never good but the price was right. Last time out they sent me a RA for replacement or repair then never returned my glasses or issued a credit. They have turned into a rip off, best to avoid.

I would buy from them again.

When my new eyeglasses arrived, I took them out the box and put them on. They were perfect!!! I made one slight adjustment on one nosepad. I've wore them ever since. So comfortable, so nice looking. I'm super happy with the entire experience.

So glad you re-lense glasses now. I'm very pleased with the fast & efficient job you did. I will definitely use this service again in the future.

Very happy with the replacement lenses for my glasses. Excellent price and great quality.

Global Eyeglasses has excellent customer service. They responded quickly to my concerns and resolved my problem without giving me a hassle. I will buy my next pair of glasses here.

If you are interested in getting great prescription glasses at a VERY reasonable price, I suggest you give Global Eyeglasses a try. Over the last couple years they have made four pair for me and they are perfect. Save a bundle by sending in your well-loved frames wither new Rx and they will put your new prescription. I love my new polarized prescription sunglasses which would have easily cost MORE than double had I gone to my local optician. Go Global Eyeglasses!

My experience was outstanding.. I loved the quality of the glasses and the customer service was great. Order shipped fast after completion.

I love Global. I ordered my first pair recently and they are great! I am ordering sunglasses today. Thanks Global!

Ordering is made simple and easy by their site. They have an excellent return policy in case your product isn't quite what you want and their prices are among the best you'll find.

My new glasses just came and they are, indeed, great! Except for a slight adjustment to make due to my slightly crooked nose 😊, the vision is great and the size & shape are wonderful for my petite face. My only issue is that It look almost 4 wks to receive my glasses (advised it would be 14 business days); however, Jana in Customer Support was great in responding to my emails & questions always within 24 hours.

But I would still recommend this company and their products.

Never been let down by G.E.Glasses.

These are the Best Glasses I've ever had.

Third set of glasses I ordered and I'm extremely satisfied with their products.

Excellent quality. Great service. Website is easy to navigate. Large selection at a great price