GK Figure Worldwide Reviews 

301
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the high quality of the figures and statues, often describing them as wonderful. Many people also appreciate the careful and secure packaging, noting that items frequently arrive in perfect condition. Some consumers also reported timely delivery and smooth transactions, receiving their orders without issues. However, some customers also noted significant dissatisfaction with extremely long delivery times and frequent delays, with some waiting over a year for items. A few other people also felt that communication and response times were slow, leading to frustration regarding order updates and unreceived items. Additionally, some reviewers reported receiving broken or damaged figures, with little support offered to rectify these issues.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and condition, with many customers expressing... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent condition of... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and willingness to... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with some customers experiencing prompt delivery... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers reporting that customer service... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Buying was easy enough, figure was high quality. There was some damage during shipping, they didn't do much about rectifying it. Told me to glue it back together.

Rated 4 out of 5 stars

The packaging is handled with care, though orders take a great deal of time to deliver - my items did not arrive until a year and a half after purchase due to standard ocean freight shipping.

Rated 4 out of 5 stars

This was my first time ordering this site, I received the statue without any problems. I was able to use a coupon to purchase it at a lower price, so I'm very satisfied. I'd like to use this serv... See more

Rated 2 out of 5 stars

I have ordered multiple figures from GK Figure over the years. But haven’t ordered anything in 2025 as I am still waiting for multiple orders from 2024 & 2023 to arrive. Their feedback is slow and... See more


Company details

  1. Collectibles Store
  2. Figurine Shop
  3. Hobby Store

Written by the company

We collaborate with various studios in China. (Jimei Palace, Revive Studios, Queen Studios, Light Year Studios, Iron Kite Studios, Cloud Studios, Top Studios, Magic Cube Studio, more and more) We provide FAST SHIPPING in every parts of country. We have great service with professional team Any type of collaboration welcomed! Trusted seller with best price.


Contact info

3.4

Average

TrustScore 3.5 out of 5

301 reviews

5-star
4-star
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1-star

No history of asking for reviews

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3.4

All reviews

(301)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers and thieves

Scammers, they steal your money, never send you anything and keep delaying and lieing about working on the situation. Sue them. Refund my orders orders #11181 and #11176 you bloody scammers!

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Very good

The quality of the figures is top-notch. Each piece is crafted with exceptional attention to detail, from the intricate paintwork to the overall design. You can tell that they are committed to providing only the best products to their customers. The durability and craftsmanship of the figures ensure that they look stunning on display for years to come.

Shipping is also fast and reliable, with items arriving well-packaged to prevent any damage. It's clear that GK Figure Worldwide takes pride in ensuring their products reach customers in perfect condition.

31 August 2023
Rated 1 out of 5 stars

Worst Purchase Experience of My Life!

I pre-ordered two figures and waited for 12 months for an update and nothing. Eventually I thought something is wrong so I went back to the order pages and it said the figures were "out of stock". I messaged them (it took a week to get a reply) and they said those figures have been sold out for a while now and they are not getting anymore to fill orders...NO ONE TOLD ME.. so, they were just going to take my money and not say anything? That's stealing! Also, if I purchased a pre-order that means one is saved for me, so what happened to the stock!? It took MONTHS of back and forth to get any progress on my return. They offered me credit, did not take any responsibility or apologize for basically stealing from me. After finally threatening to get authorities involved they refunded my PayPal (after another month of no response, they claimed the return guy was on vacation) Overall it was a huge waste of time (18 months in total). I wanted those figures so bad and missed out on other windows of opportunity for them! The worst part was that I had to pay interest on that purchase so overall I lost money. In the end they were not sorry and offered me no other compensation or deals. This company is shady, disappointing and extremely unethical, they should be ashamed.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Pre-Order went fine :)

Pre-Ordered a figure almost a year ago.

Everything went fine, no complications or anything else. Actually, I ordered without any knowledge beforehand. So, it was pretty much hit or miss for me. This one was a hit.

Figure arrived around end of July, no damages (it was my dumbass that slightly damaged the Figure while unpacking, so that's totally on me) or anything else.

Recommended.

25 August 2023
Rated 5 out of 5 stars

Everything was great

Everything was great, this was the first time I had gotten a statue like this, so I didn’t realize I had to build it. But I understand that’s part of the charm of it.

5 August 2023
Rated 3 out of 5 stars

It a legit site just expect delats

It a legit site, you will get your figure at the end of the day and it is well package and everything.
Reason for the 3 stars is because their ETA for the figure aren't accurate and from research and my own experience delays will happen by around 2-3Q and the biggest issue is the delays are not announced and when I did reach out they responded but didn't responded to my question about asking for a new ETA.
So warning for people who look at the ETA, always add around 2-3Q more to it and always expect unaccounced delays.
Figure I order came in perfect just had 1 minor issue with glue getting into the hole I need to put the head in but with a knife I manage to remove the glue and the figure is good as new.

4 August 2024
Unprompted review
Rated 1 out of 5 stars

They have not responded to my order…

They have not responded to my order inquiry for over a month, despite multiple attempts and different avenues I have used to contact. I have provided evidence of my invoice and they have yet to confirm or send my preorder that has been released by the studio.

3 June 2024
Rated 5 out of 5 stars

dark king studio - ichigo.

The statue took a while to be ready to get shipped and delivered. but once it was it was well worth it. Shipping wasn't too high a cost and the figure came in very good quality. and is one of my favourite to this day.

30 July 2023
Rated 5 out of 5 stars

Already bought 2 resin statue from this…

Already bought 2 resin statue from this company.trusted seller.always reply my enquiry through WhatsApp even if I want to ask about the availability for other resin statue they always reply back.to be honest their price is the most cheapest compared to others. And Im waiting for my 3rd resin statue from them and they always updated me.keep up the good work!!

13 July 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order almost an year ago

Placed an order almost an year ago. Never got it. No way to track your order as well. Checked with a customer agent some months back and they said it will be delivered in a month. Been 3 months since then and nothing delivered yet. Not going to order from here ever again.

16 July 2023

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