Getnamenecklace Reviews 25,697

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 4,155 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the products, often finding them to be exactly as described and of good quality, with many expressing satisfaction with personalized items and engravings. The delivery service is frequently highlighted as quick and efficient, with items arriving safely and in a timely manner. Many appreciate the overall value and the quality of the items received, leading to repeat purchases and recommendations. However, some people mentioned issues with the quality of certain products, noting that some items appeared smaller than expected or felt cheap for the price. There were also instances where orders arrived with incorrect details, such as wrong colors or missing personalization, or experienced significant delays, even with expedited shipping.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality and appearance of items like... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting items like... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with items... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising easy ordering, installment... See more

Price

Users describe ambiguous interactions with price, with some reviewers expressing disappointment, citing that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived quickly and safely. Settings and engraving perfect on the bracelet. One major disappointment. The silver chain link very small and fragile,bit misleading from the picture. Will probably have... See more

Rated 4 out of 5 stars

Necklace looked good and was done correctly, do wish the names were a little more visible and I should have got a longer chain. If you use standard shipping don't expect it sooner it takes all of that... See more

Rated 4 out of 5 stars

Absolutely love my necklace so far. It’s exactly as I ordered for the etchings. A little difficult to close up the bottom as the rubber ring to help secure it kept popping out (did not over tighten an... See more

Rated 4 out of 5 stars

It was lovely and shipped fast. Even though the description gave its measurements, it is smaller than expected. Still works fine. That’s why no 5*


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Gift Shop
  4. Jeweler
  5. Jewellery Manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Gifts for Girlfriends!

I ordered these cute little bags and ball markers as gifts for my girlfriends and they absolutely loved them. They are well made and all the monogramming was done correctly! I would definitely recommend the products from this company if you are looking for personalized gifts! My order was filled quickly and items shipped and were delivered in a timely manner. They do come from overseas so not next day service but I was not looking for that. Quality, Service, Timely delivery were top notch!

16 May 2026
Rated 1 out of 5 stars
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 2 out of 5 stars

Paid extra for expedited shipping - Package was still late

While the product was what I had ordered, I paid expedited shipping so that it would make it in time for Mother’s Day. The website told me it would arrive in time for the holiday if I chose that shipping option ($6 more or however much it was).
However it was a day late, and while it was only one day, it didn’t arrive as it had stated it would. I had to give my mom her gifts a day later because of it.
The product itself is very pretty and I have no complaints on the presentation/quality of it!
Just, I wish I wouldn’t have paid extra out of pocket since the shipping was off.

15 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

It was only one pair

It was only one pair, I throught it was two

15 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

My package arrived 2 weeks late and…

My package arrived 2 weeks late and wasn't true to size.

15 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 3 out of 5 stars

The names as printed/carved on the…

The names as printed/carved on the bracelet are difficult to read and the font is nothing like that shown on the website. I'm disappointed in the result.

15 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Very Disappointed

I paid extra for shipping because it was "guaranteed" by Mother's Day. The package did not arrive in time for Mother's Day.
Additionally, one of the petals of the flowers was cracked off. I reached out to customer service to try to initiate partial refund. They were not able to help- was provided with an email for further customer support- and never received a return message from them.

14 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

Your medical bracket are shaped and…

Your medical bracket are shaped and dangerous why because it cut my hand when went try it on. So disappointing.
Have you about my refund and sent it back to you.

15 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look