Getnamenecklace Reviews 25,697

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,155 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the products, often finding them to be exactly as described and of good quality, with many expressing satisfaction with personalized items and engravings. The delivery service is frequently highlighted as quick and efficient, with items arriving safely and in a timely manner. Many appreciate the overall value and the quality of the items received, leading to repeat purchases and recommendations. However, some people mentioned issues with the quality of certain products, noting that some items appeared smaller than expected or felt cheap for the price. There were also instances where orders arrived with incorrect details, such as wrong colors or missing personalization, or experienced significant delays, even with expedited shipping.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality and appearance of items like... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting items like... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with items... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising easy ordering, installment... See more

Price

Users describe ambiguous interactions with price, with some reviewers expressing disappointment, citing that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Arrived quickly and safely. Settings and engraving perfect on the bracelet. One major disappointment. The silver chain link very small and fragile,bit misleading from the picture. Will probably have... See more

Rated 4 out of 5 stars

Necklace looked good and was done correctly, do wish the names were a little more visible and I should have got a longer chain. If you use standard shipping don't expect it sooner it takes all of that... See more

Rated 4 out of 5 stars

Absolutely love my necklace so far. It’s exactly as I ordered for the etchings. A little difficult to close up the bottom as the rubber ring to help secure it kept popping out (did not over tighten an... See more

Rated 4 out of 5 stars

It was lovely and shipped fast. Even though the description gave its measurements, it is smaller than expected. Still works fine. That’s why no 5*


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Gift Shop
  4. Jeweler
  5. Jewellery Manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

26K reviews

5-star
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Rated 2 out of 5 stars

I ordered a golf marker in orange with…

I ordered a golf marker in orange with the name Jenny and one in pink with the name Alison on it unfortunately both were pink. One is for me and the other for a very close friend and we both play golf together which is why I wanted them to be different colours. Her favourite colour is orange and it’s part of her 70th birthday gift so I was very disappointed when it arrived and was not in the colour I ordered.

17 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 5 out of 5 stars

Thank you for this wedding pin.It is…

Thank you for this wedding pin.It is dainty and will clip onto a wedding bouquet.This will mean so much to the bride getting married.Having the photo put on by your company means alot.My friend seen it and now she wants to get one for her future daughter in law.Thank you

17 May 2026
Rated 1 out of 5 stars

I have been trying to.contact you it…

I have been trying to.contact you it was spelt wrong brittany had 2 is shpuld only have 1

17 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

Its all stuff you can get off temu they…

Its all stuff you can get off temu they just overcharge to engrave it, paid for delivery 2-5 working day, they didn’t send out until after a full week had past,coming directly from china not the UK this is a drop shipping store DO NOT BUY IT IT IS CHEAPER FOR THE EXACT SAME STUFF ELSEWHERE. Customer service only offered me a partial refund should be a full refund and then some!!!
PS to add im not sure why they have replied directing me to there email I am already in contact, 3 times now they have promised me a refund. Each with increasing amounts. They have now said U have opened a dispute with paypal so they can’t process but I didn’t even use paypal

20 May 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Long time user

I've ordered from here for the last 5 years. I can't fault there name necklaces. I always receive what I order and they are beautiful.

17 May 2026
Rated 1 out of 5 stars

Haven’t received my purchase although…

Haven’t received my purchase although said it’s been delivered. Australia post can’t track🤨

17 May 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 5 out of 5 stars

Love the newer heart names

It's just special the way you can personalize.
The clasps: you need easier ones like lobster clasp or magnetic. It took me forever to get mine on, clasp so tiny and the other ene of the chain was too

17 May 2026
Rated 3 out of 5 stars

Disappointed,

Very happy with quality, delivery was prompt had stated, although I got a lager bracelet then ordered, 2cms larger, although not catastrophic, it was enough for it to sit very loose, hence why I ordered a 20cn chain instead of the 22cm I was sent, received 25/03/26,
Communication initially couldn't be faulted, and kindly agreed to reproduce my order, but nearly 2 months later, after several attempts to communicate, I have had no correspondence,
I did take the option to spread payments, so now the third and final payment has been taken, I would imagine that's that,

19 May 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

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