Get Laid Beds Reviews 

7,265
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the seamless service, from initial consultations in the showroom to efficient ordering and timely delivery processes. Reviewers are particularly impressed with the high quality and design of the products, often describing beds as beautiful, solid, and comfortable. The quick lead times and the ease of assembly, often performed by skilled delivery teams, also stand out as significant positives. Customers frequently express overall satisfaction, with many recommending the company for its reliable products and excellent customer care.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as helpful, efficient,... See more

Product

Clients share positive opinions on product quality, with many reviewers consistently praising the excellent... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency and... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more

Company replied

Rated 5 out of 5 stars

What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonu... See more

Company replied

Rated 5 out of 5 stars

Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2... See more

Company replied

Rated 5 out of 5 stars

An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all don... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Mattress Store

Written by the company

Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,265)

1,667 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aaron was great

Aaron was great , he delivered the bed through a balcony with no complaints and had it made up quickly with no mess whatsoever.
He had a great attitude and was very helpful and pleasant

21 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Anne,

Aaron is a real credit to the company so this is great to see!

Chris

Rated 5 out of 5 stars

Great service and quality

Huge thanks to Adam and Shaun for installing our new ottoman storage bed! They were extremely professional, helpful, and worked remarkably fast.

The bed itself looks very sturdy and is clearly of high quality. Everything was left spotless and properly assembled. Highly recommend their service!

21 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Michaela,

The guys do such an amazing job it is great to hear this!!!

Chris

Rated 5 out of 5 stars

Todd was here super early

Todd was here super early, really friendly and efficient putting the bed up, asked if he needed to take his shoes off which was great as we just had a new carpet!

21 July 2026
Unprompted review
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Reply from Get Laid Beds

Hello Tom,

Thank you for leaving such kind words Todd is a star!

Chris

Rated 5 out of 5 stars

Great all round

Great delivery and assembly service, lovely experience all round with Paolo and Adam. Really efficient, cheerful and friendly guys - not to mention the bed looks wonderful. Highly recommended - my second time using GLB. Thanks so much!

20 July 2026
Unprompted review
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Reply from Get Laid Beds

Hello Sarah,

Thank you for this review the guys do such an incredible job!

I am pleased to see your new bed looks wonderful!

Chris

Rated 5 out of 5 stars

Lewis was very helpful answering a few…

Lewis was very helpful answering a few of my questions post-ordering! Looking forward to getting the bed delivered!

20 July 2026
Unprompted review
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Reply from Get Laid Beds

Hello Hassan,

We cannot wait for your bed to be delivered too!

Thank you for your kind words in regard to the help Lewis provided!

Chris

Rated 5 out of 5 stars

Quick and easy

Paulo arrived promptly, seemingly ram upstairs with the bed, put it together very quickly, took all his rubbish too. Bed looks great.

17 July 2026
Unprompted review
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Reply from Get Laid Beds

Hello,

Paulo is a real credit to the company so thank you so much for this review!

Chris

Rated 5 out of 5 stars

This was a wholly positive experience

This was a wholly positive experience - from Steve and his colleagues in the customer service centre to Pablo and Adam who delivered and constructed the new bed in double-quick time. Pleasant, positive and professional throughout. Well done to the whole team

20 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Simon,

A big thank you from the whole team for your kind words it means a lot to us!

Chris

Rated 5 out of 5 stars

Great customer service

Spoke to Grace about everything prior to purchasing and she was so helpful, right down to finding me exact frame measurements. So friendly, too! Excellent customer service and am so excited for my bed to arrive.

16 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Grace is a real star so thank you so much for this!

Chris

Rated 5 out of 5 stars

Great customer service - Fuji low bed

I’ve ordered a Fuji low bed and had a lot of queries about the hard wood and pine finishes, size, delivery etc. Stephen replied immediately and Elisha sent more samples. They have even accommodated my request to bring the delivery date forward by a week!
I’m super excited about receiving my Get Laid wooden Japanese style bed and will repot back when it arrives.
Thank you

18 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Laura,

Thank you for leaving such a lovely review! We are super excited for you to receive your bed too!

Chris

Rated 5 out of 5 stars

First visit to Get Laid Beds - Spencer is a great ambassador for the company

Made an appointment to view some beds after being impressed by their web site.

We travelled up from Hampshire, so the EV charging point that was free of charge to use was a very welcome, convenient, and generous feature offered by Get Laid Beds.

Once inside the showroom, every model was on show so we were able to see lots of combinations of bed frames and mattresses.

Spencer was a great help. Friendly and knowledgeable, he was very patient as we had a lot of questions. We left with all our questions answered, plus a few samples of different woods to check against the decor of our bedroom.

Great service and an order will be placed!

18 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Mike,

Thank you for such kind words in regard to the level of service you experienced with Spencer it means a lot!

Chris

Rated 5 out of 5 stars

Fantastic customer service

I phoned Get Laid Beds before placing an order for a bed and mattress, because I was concerned that my area in Cornwall is not covered by the options of delivery to chosen room or assembly. Chris was extremely helpful, and suggested a solution which I was very happy with. I’m delighted that my order will be delivered to my chosen room. I placed my order with Chris, and I’m looking forward to taking delivery of my new 3’6’ bed and mattress - dimensions which are rarely available, but which will suit my space perfectly. Chris could not have been more helpful, and my experience of ordering with Get Laid Beds is 100% positive. Thank you Chris!

18 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Sue,

It was my pleasure to help you with placing the order!

I hope you enjoyed watching the rest of the Open!

Chris

Rated 5 out of 5 stars

Great experience

Sean was great, great experience from
Purchase to delivery

17 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Marco,

Thank you for leaving this review Sean does a fantastic job.

Chris

Rated 5 out of 5 stars

Todd build our super King Japanese…

Todd build our super King Japanese storage bed in less than half an hour. Efficient and friendly. Looks good. Also very informative about the delivery time. Much appreciated.

17 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Oliver,

Todd is a real asset to the company so thank you for this!

Chris

Rated 5 out of 5 stars

Charming

Charming. Efficient. Tidy.

17 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello George,

Thank you for taking the time to leave us a positive review!

Chris

Rated 5 out of 5 stars

Grace was excellent in customer service…

Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2nd bed we've ordered from you in 3y. Thank you

17 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Sheonagh,

Thank you for your continued support and your lovely words in regard to Grace's help!

Chris

Rated 5 out of 5 stars

Spencer from get laid beds was amazing…

Spencer from get laid beds was amazing and very informative with the beds and mattresses, really happy with his service and he is a real asset to your company.

17 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Nisha,

Spencer is a real asset I agree!

Thank you such kind words!

Chris

Rated 5 out of 5 stars

Excellent customer service received by…

Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and helped out with possible delivery dates and prices too. I had many questions and he answered them all politely and in a friendly manner. This has been incredibly appreciated. Can not wait to place my order.

17 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Mariam,

Thank you for such a lovely review!

We cannot wait for you to place your order too!

Chris

Rated 5 out of 5 stars

Great all round service

The communication from Get Laid Beds was excellent. The delivery driver Paulo arrived on time, he was extremely courteous and efficient. The bed was assembled rapidly and the quality is excellent. We are very happy with the service we have received.

17 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Carolyn,

Thank you for taking the time to leave this review!

Chris

Rated 5 out of 5 stars

Tod and Pablo delivered and assembled a…

Tod and Pablo delivered and assembled a double bed in a loft conversion .
They were friendly and efficient and were done in no time . They arrived at the beginning of the time slot I was given and also informed us by phone that they were on their way .
The bed is exactly what we wanted .

16 July 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Philip,

The guys are fantastic so thank you for leaving such a kind review!

Chris

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