get eSIM travel Reviews 

1,938
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers had a great experience with this company. Customers frequently highlight the seamless and easy process of purchasing, installing, and activating the eSIM. Many users also report excellent connectivity and reliable service, with the eSIM performing flawlessly in various locations. People consistently appreciate the competitive and fair pricing, finding it a more affordable option compared to alternatives. However, some customers noted significant issues where the eSIM product did not work at all or experienced frequent disconnections and low connectivity. A few other people also felt that activation could be more complex, especially on iOS, or that initial setup was difficult, sometimes requiring re-purchase due to early installation.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the good service, reception, and overall... See more

Product

Reviewers mention ambiguous feedback about the product, with many finding the eSIM to be cheap, easy to buy... See more

Price

People report positive experiences with price, often noting that they had access to data for a decent or even... See more

Application

Consumers find the app to be ambiguous, with many praising its user-friendliness, ease of installation, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

Buying the package, installing and activation was seamlessly. I have a problem with the statistics, that I cannot see when and for what my GBs where used

Company replied

Rated 3 out of 5 stars

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines. We were in Sri Lanka and often lost network (mobile data) due to what I believe wa... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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3.8

All reviews

(1,938)

269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Did not work more than half of the time

Did not work more than half of the time.
But support contacted me and refunded me 100%. So this is very fair.

11 May 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback. We are truly sorry to hear that your eSIM did not work reliably, leading to a frustrating experience. We take your comments seriously and have sent you a direct email to address this situation, to understand how we can improve. Please check your inbox for our message.

Rated 5 out of 5 stars

Used it multiple times - never disappoints

I've used in more than 5 countries and it never disappointed! Good network and conectivity, and very user friendly app.

11 May 2026
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Reply from get eSIM travel

Thank you for your incredible review! We are absolutely thrilled to hear that our eSIM has consistently performed well for you, offering a good experience. Your loyalty and positive feedback are truly invaluable to us! Happy exploring's! 🌍

Rated 5 out of 5 stars

Good coverage

Good coverage, easy installation

11 May 2026
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Reply from get eSIM travel

Thank you for your review! We're thrilled to hear you experience was good and found the installation easy. Your feedback is greatly appreciated! Happy exploring's! 🌍

Rated 5 out of 5 stars

Very easy to install

The eSIM was very easy to install and did not have an issue with it.

11 May 2026
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Reply from get eSIM travel

Thank you for your fantastic review! We're thrilled to hear that your eSIM was easy to install. Your positive feedback is greatly appreciated! Safe travels ✈️

Rated 4 out of 5 stars

Pretty sattisfied

Pretty sattisfied
I still would like to have the opportunity to choose how many data i would like to have instead that the data-amount is fixed to how many days you need.

4 May 2026
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Reply from get eSIM travel

Thank you for your review! We're glad to hear you were satisfied with your experience. We also appreciate your valuable feedback regarding the flexibility to choose data amounts independently of the plan duration. This is an interesting suggestion, and we'll certainly take it into consideration as we continuously work to improve our services and offerings. We hope to serve you again soon! ✈️

Rated 5 out of 5 stars

amazing !!!

1 May 2026
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Reply from get eSIM travel

thank you so much for your review! We're thrilled to hear you loved our service. Your feedback truly brightens our day! Safe travels ✈️

Rated 5 out of 5 stars

Great product I was connected all the…

Great product I was connected all the time
Love this e sim it works

30 April 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your amazing review! We're thrilled to hear you loved our eSIM and were "connected all the time." Your positive feedback means a lot to us! Safe travels ✈️

Rated 4 out of 5 stars

Easy to used it @ Portugal

Easy to used it @ Portugal

25 April 2026
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Reply from get eSIM travel

Thank you for your review! We're delighted to hear that you found our service "Easy to use" in Portugal. Your positive feedback is much appreciated, and it helps us ensure we're providing a simple and effective experience for our customers. We hope to serve you again on your next trip! ✈️

Rated 5 out of 5 stars

Satisfactory

15 April 2026
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Reply from get eSIM travel

Thank you so much for your review! We are delighted to hear that your experience was satisfactory. Your feedback is very valuable to us and motivates us to continuously deliver quality service. We appreciate your trust! Safe travels ✈️

Rated 1 out of 5 stars

It Was inconpatible with my Phone and i…

It Was inconpatible with my Phone and i do it in another Phone and doesn't work eather!
So i lost my money for nothing!

17 April 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience. We are truly sorry to hear about the significant difficulties you faced with your eSIM not working on your devices, which resulted in an outcome that fell short of expectations. We take all feedback seriously and want to ensure we fully understand your situation. We have proactively reached out to you via email to gather more details and to explore how we can help resolve this. Please check your inbox for our message. We hope to have the opportunity to make things right.

Rated 5 out of 5 stars

Good internet speed

nice coverage, nice price. Worked perfectly.

15 April 2026
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Reply from get eSIM travel

Fantastic! We're thrilled to hear you had such a positive experience with our get eSIM. Your feedback is greatly appreciated and truly motivates our team to keep delivering excellent service. Thank you! Safe travels ✈️

Rated 5 out of 5 stars

The installation process went well and…

The installation process went well and when changing the iPhone it was possible to issue a new eSIM with the remaining data, thus maintaining all the functionality. Partnership with WOO from Portugal worked with an improvement in the prices charged

8 April 2026
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Reply from get eSIM travel

Thank you so much for your review! We are thrilled to hear about your seamless experience, from the smooth installation to the successful transfer of your eSIM with remaining data to a new iPhone. It's also great to know that our partnership with WOO in Portugal contributed to an improved experience and value for you. Your detailed feedback is incredibly valuable and truly motivates us to keep enhancing our services! Safe travels ✈️

Rated 2 out of 5 stars

Not that good

Not that good, especially indoors. Minimal to no signal at all. Not value for money

7 April 2026
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Reply from get eSIM travel

Thank you for sharing your experience and for your honest feedback, though we are truly sorry to see that our eSIM service did not meet your expectations. We value your input greatly and have already sent you a direct email to further understand the issues you faced and to explore potential solutions. We hope to connect with you there to make things right. 😊

Rated 5 out of 5 stars

Worked as it should

Worked as it should

11 April 2026
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Reply from get eSIM travel

Thank you for your feedback! We're delighted to hear that our service worked well for you. We appreciate your positive review! 😊

Rated 2 out of 5 stars

The eSIM doest’t works in Macau neither…

The eSIM doest’t works in Macau neither in Hong Kong.
I should be reimbursed in 90% of the cost

4 April 2026
get eSIM travel logo

Reply from get eSIM travel

We are truly sorry to hear about the difficulties you experienced with your eSIM in Macau and Hong Kong. We have proactively sent an email to you to understand your concerns in more detail and to work towards a solution. Please check your inbox (and spam folder) for our message. Your feedback is very important to us as we continuously strive to improve our services. 👍

Rated 4 out of 5 stars

Very good use

Very good - pratical use

25 March 2026
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Reply from get eSIM travel

Thank you for your positive feedback! We're delighted to know you found our service very good and practical. We appreciate it! 😊

Rated 5 out of 5 stars

Amazing experiencie.

It was a perfect expirience, perfect price and service.

21 March 2026
get eSIM travel logo

Reply from get eSIM travel

We're so glad we hit all the marks for you! We truly appreciate your review. Safe travels✈️

Rated 5 out of 5 stars

Easy to install

Easy to install, easy to use.

21 March 2026
get eSIM travel logo

Reply from get eSIM travel

Perfect! That's exactly what we aim for. Glad you found it so easy. 😊 Thanks a lot!

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