get eSIM travel Reviews 

1,926
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 192 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the eSIM easy to purchase, install, and activate, often describing the process as seamless and intuitive. Many also praise the competitive and reasonable prices, noting that the cost is often cheaper compared to other providers. The service is frequently highlighted as reliable, providing good network connectivity and uninterrupted internet data in various countries. However, some people were dissatisfied with the product, reporting that the eSIM did not work, was incompatible with their phone, or experienced frequent disconnections and poor service. A few other people also felt that the app could be improved, mentioning issues with statistics and the complexity of installation on iOS without clear guidelines.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the good service, reception, and overall... See more

Product

Reviewers mention ambiguous feedback about the product, with many finding the eSIM to be cheap, easy to buy... See more

Price

People report positive experiences with price, often noting that they had access to data for a decent or even... See more

Application

Consumers find the app to be ambiguous, with many praising its user-friendliness, ease of installation, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

Buying the package, installing and activation was seamlessly. I have a problem with the statistics, that I cannot see when and for what my GBs where used

Company replied

Rated 3 out of 5 stars

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines. We were in Sri Lanka and often lost network (mobile data) due to what I believe wa... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(1,926)

254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

it worked flawlessly throughout our vacation

I was surprised to find that data roaming wasn’t enabled by default after activation. But once I turned it on, it worked flawlessly throughout our vacation

1 June 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! We're glad everything worked flawlessly once data roaming was on. Your input is really valuable and helps us keep improving our service for travelers like you! Safe travels✈️

Rated 5 out of 5 stars

Good service and reasonable prices

Good service and reasonable prices. A great support for travelers.

1 June 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your kind words! We're delighted to hear you found our service reliable and our prices reasonable. Your feedback motivates us to keep providing great support for travelers around the world! Safe travels✈️

Rated 3 out of 5 stars

Coverage not so good.

The quality of the signal was bad from time to time. So it was not very reliable. My wife had a phone with a SIM from another company and usually had internet in places where I didn't. But get_eSim was cheap and easy to buy and install.

1 June 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We are glad to hear that the purchase and installation process was easy for you, though! We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 4 out of 5 stars

Almost very good except the…

Everything was very good except the begining because we had no information regarding turn on roaming to start Service in Turkey

1 June 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! We're happy to hear everything worked well overall. We appreciate your note about the start—your input helps us improve how we guide travelers to get connected right away! ✈️

Rated 5 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

We're glad you enjoyed your experience. We appreciate your feedback and are counting on you for future trips you may have! Safe travels ✈️

Rated 5 out of 5 stars

easy

easy, cheap, good

1 June 2026
get eSIM travel logo

Reply from get eSIM travel

We're glad you found our pricing good and the process easy. Thank you for your positive feedback! Safe travels ✈️

Rated 5 out of 5 stars

Everything worked fine.

Everything worked fine.

31 May 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your review! We're thrilled to hear you experience was smooth. Your feedback is greatly appreciated! Happy exploring's! 🌍

Rated 5 out of 5 stars

Easy & fast

Easy & fast. I recommend it without hesitation.

23 May 2026
get eSIM travel logo

Reply from get eSIM travel

We're so glad you found our service easy and fast! Your feedback is very valuable to us and motivates us to continuously deliver quality service. We appreciate your trust and hope to serve you again on your next trip! ✈️

Rated 5 out of 5 stars

Just working like expected

Just working like expected

24 May 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your fantastic review! We are so pleased to hear that we are meeting your expectations. Your positive feedback is greatly appreciated! Safe travels ✈️

Rated 1 out of 5 stars

I've had other esims in my Google pixel…

I've had other esims in my Google pixel phone. This esim i am not even able to install. Lost money! There is not an email or phone number i can call to. Just a lifeless robot chat!

30 May 2026
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback. We are truly sorry to hear about the significant difficulties you faced with your eSIM not working on your device, leading to a frustrating experience. We take your comments seriously and have sent you a direct email to address this situation, to understand how we can improve. Please check your inbox for our message.
We hope to have the opportunity to make things right.

Rated 5 out of 5 stars

Easy to handle

Easy to handle , qualified connections

22 May 2026
get eSIM travel logo

Reply from get eSIM travel

We're glad you enjoyed your experience. We appreciate your feedback. We're counting on you for future trips you may have. Safe travels ✈️

Rated 5 out of 5 stars

Great reception in CH

Great reception in CH, very satisfied with overall performance!

18 May 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your excellent review! We're delighted to hear about your had a great experience with our get eSIM travel. It's wonderful to know our service met your expectations so well!

Rated 5 out of 5 stars

Easy Connection

Easy Connection, good Processing Description

25 May 2026
get eSIM travel logo

Reply from get eSIM travel

We truly appreciate your review! It's fantastic to learn that you found good experience. Your feedback helps us confirm we're providing a clear and smooth service! Safe travels ✈️

Rated 5 out of 5 stars

Very nice experience!

Very nice experience!
Five stars...

18 May 2026
get eSIM travel logo

Reply from get eSIM travel

We are so glad you had a nice experience with us! We appreciate your kind words. Happy exploring's! 🌍

Rated 5 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

Thank you for your review! We're thrilled to hear you find our service reliable and affordable. Your positive feedback is much appreciated! Safe travels ✈️

Rated 3 out of 5 stars

Did not work more than half of the time

Did not work more than half of the time.
But support contacted me and refunded me 100%. So this is very fair.

11 May 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback. We are truly sorry to hear that your eSIM did not work reliably, leading to a frustrating experience. We take your comments seriously and have sent you a direct email to address this situation, to understand how we can improve. Please check your inbox for our message.

Rated 5 out of 5 stars

Used it multiple times - never disappoints

I've used in more than 5 countries and it never disappointed! Good network and conectivity, and very user friendly app.

11 May 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your incredible review! We are absolutely thrilled to hear that our eSIM has consistently performed well for you, offering a good experience. Your loyalty and positive feedback are truly invaluable to us! Happy exploring's! 🌍

Rated 5 out of 5 stars

Good coverage

Good coverage, easy installation

11 May 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your review! We're thrilled to hear you experience was good and found the installation easy. Your feedback is greatly appreciated! Happy exploring's! 🌍

Rated 5 out of 5 stars

Very easy to install

The eSIM was very easy to install and did not have an issue with it.

11 May 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your fantastic review! We're thrilled to hear that your eSIM was easy to install. Your positive feedback is greatly appreciated! Safe travels ✈️

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