get eSIM travel Reviews 

1,941
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent user experience, finding the service easy to use and install across various countries. Many appreciate the competitive pricing compared to other options, noting good network connectivity and reliability. People often describe the purchasing and activation process as seamless, leading to uninterrupted internet data during their travels. However, some people were dissatisfied with product functionality, experiencing issues where the eSIM did not work or had frequent disconnections. Several reviewers also noted complexities with activation, particularly on certain operating systems, or encountered difficulties getting the service to start initially. A few other people also felt that the app could improve by being more user-friendly for installation or settings management.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising the ease and speed of setup,... See more

Service

Customers had ambiguous experiences with service, with many praising the good connection and reception in... See more

Product

Clients share ambiguous opinions on product, with many reviewers expressing frustration due to eSIMs not... See more

Price

Reviewers mention positive feedback about price, often highlighting that the service offers good value and is... See more

Application

People report ambiguous experiences with the app, with many finding it user-friendly and easy to install and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Connection has been great in every country I've visited so far, also really good price. Only taking one star because I was double charged once for one of the eSims I purchased.

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

Buying the package, installing and activation was seamlessly. I have a problem with the statistics, that I cannot see when and for what my GBs where used

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(1,941)

269 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to install

Easy to install, easy to use.

21 March 2026
get eSIM travel logo

Reply from get eSIM travel

Perfect! That's exactly what we aim for. Glad you found it so easy. 😊 Thanks a lot!

Rated 1 out of 5 stars

First eSIM was for 60 days - the extension

First eSIM was for 60 days. No problem. I wanted to extend for another 30 days. This is where problems started. I did not go for an extension - but uploaded a new eSIM and now it has cut out. I have been trying to change settings but not sucessful. I dont know what to do actually.

20 March 2026
get eSIM travel logo

Reply from get eSIM travel

We regret to learn about your connectivity problems. An email with guidance has been sent to you to assist in resolving this. Please take a look, and we thank you for your patience as we work to fix this.

Rated 5 out of 5 stars

Great experience

Great experience, everything worked perfectly. Competitive prices if you buy with promo codes.

20 March 2026
get eSIM travel logo

Reply from get eSIM travel

We're glad you enjoyed your experience and that everything worked perfectly for you. We appreciate you mentioning our competitive prices with promo codes. Thanks for your feedback! Safe travels ✈️

Rated 5 out of 5 stars

Worked beautifully and was easy

Worked beautifully and was easy

15 March 2026
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that the experience was easy for you. Thank you for your positive feedback. We appreciate it. Happy exploring's 🌍

Rated 1 out of 5 stars

ERROR IN PAY

I was improperly charged, an extra charge on my invoice card

11 March 2026
get eSIM travel logo

Reply from get eSIM travel

We’re sorry to hear about this situation. We’ve sent you an email to better understand what happened and assist you further. Please check your inbox (and spam folder). If you have any additional questions, don’t hesitate to contact us. We’ll be happy to help. 🌍

Rated 5 out of 5 stars

Easy to get esim

7 March 2026
get eSIM travel logo

Reply from get eSIM travel

We’re glad to hear you found the eSIM easy to get! 😊 Thanks for sharing your experience. We hope to be part of your next trip too.✈️

Rated 4 out of 5 stars

Nice mobile App and fair price

Nice mobile App and fair price, but the Network coverage was not great

13 March 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! We’re happy to hear you liked the app and found our prices fair. Regarding the network coverage, it can sometimes vary depending on the area you’re in. We appreciate your comments, as they help us continue improving our service. 🌍

Rated 1 out of 5 stars

The server was always disconnecting

The server was always disconnecting and it rarely connected to 5G. I 100% regret buying this ESIM. We were out of service soooo many times!!! I do not recommend “get eSIM travel”.

1 March 2026
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

We’re sorry to hear about your experience. This is not the service we aim to provide. We’ve sent you an email so we can better understand what happened and see how we can assist you. Your feedback is very important to us.

Rated 5 out of 5 stars

Very good signal

Very good signal , and easy to install

3 March 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for your review! We’re really happy to hear that you found the installation easy and that the signal worked well for you. We truly appreciate you choosing get eSIM Travel and hope to support you again on your future trips. ✈️

Rated 5 out of 5 stars

Muito util!

Muito util e já usei diversas vezes!

1 March 2026
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

Agradecemos muito pela tua confiança! Ficamos felizes por saber que já utilizaste o serviço várias vezes e que continua a ser útil nas tuas viagens. 😊

Rated 5 out of 5 stars

Great

Great. Used it in New Zealand

16 April 2025
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! We're really glad to hear everything worked well for you in New Zealand. We hope to be part of your next trip too! 🌍

Rated 5 out of 5 stars

It did a good job for me

It did a good job for me. I recommand

1 February 2026
get eSIM travel logo

Reply from get eSIM travel

We’re glad to hear it worked well for you! 😊 Thank you for your recommendation. We hope to be part of your next trip too. ✈️

Rated 5 out of 5 stars

No problem easy work!

No problema easy work!

22 February 2026
get eSIM travel logo

Reply from get eSIM travel

Glad to hear everything worked smoothly for you! 😊
Thanks for sharing your experience. We hope to support you again on your next trip. ✈️

Rated 3 out of 5 stars

Not so good in Sri Lanka

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines.
We were in Sri Lanka and often lost network (mobile data) due to what I believe was poor network quality.

8 February 2026
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your feedback. We’re sorry to hear that the network performance in Sri Lanka didn’t fully meet your expectations. We’ve sent you an email to better understand the situation and review what may have happened. Your input is very important to us and helps us improve our service. 🌍

Rated 5 out of 5 stars

E-SIM worked perfectly well in Andorra

E-SIM worked perfectly well in Andorra. Excellent price. Great client service.

25 January 2026
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience! 😊 We’re delighted to hear the eSIM worked perfectly in Andorra and that you were happy with the price and our support. It’s great to know we could contribute to a smooth trip. ✈️

Rated 1 out of 5 stars

It worked really bad

It worked really bad. Mostly all the time looking for signal or with no signal. It goes back and forth non stop . I had to buy another sim card from a brazilian company to finally have internet and working normally.

13 February 2026
get eSIM travel logo

Reply from get eSIM travel

We’re truly sorry to read about your experience. That’s certainly not the level of service we aim to provide. We’ve reached out to you by email to review the technical details of your connection and better understand what may have happened. Please check your inbox (and spam folder), as we’d really like to assist you and clarify the situation. Your feedback is important to us and helps us improve.

Rated 5 out of 5 stars

Mister

Very well. Good experience.

17 February 2026
get eSIM travel logo

Reply from get eSIM travel

We’re really glad to hear you had a good experience! 😊
Thanks for sharing. We hope to support you again on your next trip. 🌍✈️

Rated 5 out of 5 stars

Always connected

Always connected. Super fast internet speed.

3 February 2026
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that you are always connected with super fast internet. Thank you for your positive feedback. We appreciate it! Happy travels! ✈️

Rated 5 out of 5 stars

excellent

very easy to use and the internet works perfectly

23 January 2026
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that our product is easy to use and that the internet works perfectly for you. Thank you for your positive feedback! Safe travels ✈️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look