I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.
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Company details
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Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.
Contact info
Švitrigailos g. 34, LT-03230, Vilnius, Lithuania
- US: (718) 957-1203
- support@gentlepatches.com
- gentlepatches.com
No recent history of asking for reviews
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Replied to 29% of negative reviews
Typically replies within 2 weeks
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So far my 25 year old daughter and…
So far my 25 year old daughter and myself have been using the berberine or GLP-1 patches for 2 weeks and both of us have really enjoyed not being so food conscious. We both have noticed that we can say “no” to most anything, especially for the later in the evening cravings! We both really enjoy these patches!!
Ordered patches from here but had to…
Ordered patches from here but had to send back as a) ordered to many and b) they brought me out in blood blisters. I made contact to return them and was given excellent service from start to finish. I would not hesitate ordering from here and if you have to return they are extremely efficient. Gelou was so helpful and was so kind keeping me up to date with every procedure can’t thank him/her enough.
Theresa McNeill
The company responded quickly and…
The company responded quickly and efficiently to a concern I had. The problem was solved and It couldn't have been easier. Thank you.
Great customer service and support
Great customer service and support. Thank you. Edith
Easy to deal with customer support
Haven't received my purchase yet - but good communications from this company so far.
The patches do not work used daily for two months and havenot
No weight loss after 2 months use daily
I was promised weight loss
I was promised weight loss, I didn’t lose a single pound. Google advises to consider Gentle Patches a scam and so do I. I truly believe I am sticking pointless purple stickers on. I’m mad with myself.
I’ve requested a refund but was told I’d waited a couple of weeks too long.
How are we supposed to know there is no benefit to wearing these ridiculous, useless patches unless we give them a fair trial?
Scam!! You are buying subscription and you don't even realise until they take money off your account 2 weeks later
Do not purchase at all!!! This does not work. I purchased 1 pack for trial, offered 3 packs for discounted prize so i bought, only to realise after 2 weeks they have taken money again on my account. Checked my account with gentle patches and it says no active subscription. Good thing i used my paypal, i cancelled it immediately. I sent them email,and their response is they sending another pack and its on its way. SCAM! SCAM! SCAM!
Good customer service
My 1st order did not arrive and my money was taken. Also monthly subscription amount was requested at my bank. Since I see lots of bogus sales, I requested the customer service to look in. They were very swift and send me another order and refunded 30%. Unfortunately the patch gave me an allergic reaction on the first day but I gave them to my friends to try. Hopefully it will work for them.
They made a mistake - now I have to pay
I order the patches and they didn't work for me. Asked for a refund and subscription cancellation. They offered a partial refund so I didn't to deal with the hassle of shipping it back. That part was smooth and easy. 2 months later I see a charge for another set of patches. Within hours of the order going through, I emailed them to let them know that I cancelled my subscription and to cancel the order. Was told that they could cancel an order 4 mins after it was placed. Tried to contact DHL to return the package but it arrived anyways. Have spent over 3 weeks trying to explain the situation to get a refund. They just kept trying to offer me a partial refund. I didn't want this product and the subscription was suppose to be cancelled and never should have been sent to me in the first place, I wanted my money back. They finally sent me the info to send it back and told me I would be responsible for the cost of sending it back... For a product THAT SHOULD HAVE NEVER BEEN SENT IN THE FIRST PLACE!!!! I asked them to reconsider but they won't budge. Considering this was their fault, the fact that they won't cover the shipping is beyond unbelievable. Worst customer service experience ever and if asked I would say NEVER BUY FROM THEM.
Happy Customer
I didn’t get the result I expected but being in contact with customer service is top notch and I am so grateful!
These patches don't contain anything…
These patches don't contain anything that helps reduce your belly fat. They're only a suggestive sign for you to reduce your caloric intake. It's entirely a scam. It's also a and subscription, that you now have, after thinking you were only trying a one-time event. Price will Increase, hard to delete
Very helpful customer service Mark was…
Very helpful customer service Mark was amazing. I truly appreciate his help with my issues....... Madelyn Benedetto
I messed up..
I messed up, gave only a partial delivery address. Emailed for help, quick response. Purchase back out for delivery. Checked again, as delivery hadn't arrived, again quick helpful response. Great service. Real humans! So refreshing. I've yet to try the product, but already feel delighted by my experience.
The product was delivered quickly
The product was delivered quickly. Packages are hard for me to open though. Arthritis. I've been using gentle patches for a week now. Have lost 5 pounds. Have more energy. Belly is shrinking. Yay!
Don't waste your money
I'm not sure why I purchased these as I know very well that weight loss is obtained through diet and exercise!! And I normally read reviews but didn't in this case.
Absolute rubbish and they won't give you your money back as promised with their 30 day guarantee.
Don't bother - waste of time and money
Do not buy Scam
Do not buy
Scam products do nothing
Glp1 cannot be medicated through skin
PayPal company also certified this scam company as legitimate so don’t pay via them as you won’t get any monies back
PayPal probably gets a kick back payment for each subscription?
Do not trust these trustpilot sites either as all AI driven
Fantastic customer service when I…
Fantastic customer service when I needed help. Really speedy and couldnt be more helpful. Thank you
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