Gentle Patches Reviews 

1,128
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,036 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the patches effective in curbing cravings and aiding in weight loss, with some reporting positive results within a few weeks. Reviewers often appreciated the prompt and helpful responses from customer service when issues arose, leading to satisfactory resolutions. However, some people were dissatisfied with the product's efficacy, stating the patches did not work for them or caused skin reactions. A few other people also felt that the refund process was problematic, with delays, unexpected deductions, or difficulties in cancellation. There were also instances of incorrect orders being sent or issues with subscription management.

What people talk about most

Product

Consumers find product to be ambiguous, with many reporting positive experiences such as weight loss, curbed... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the patches for holding... See more

Order

Customers had ambiguous experiences with order, with some reporting quick delivery and satisfaction, even... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the prompt, helpful, and... See more

Refund

Reviewers highlight ambiguous aspects of refund, with many reporting that despite a money-back guarantee,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.

Rated 4 out of 5 stars

I feel the patches are working, but at a slower pace than the shot, which is what I expected. I am not experiencing any negative side effects; I’m not sure if I will later, as I have only used se... See more

Rated 4 out of 5 stars

I am 81 and have not been able to lose any weight no matter what I do. I don't eat much, but not always the right things, but small quantities. I was anxious to get started and waited about a week an... See more

Rated 5 out of 5 stars

The day after I received my Berberine Patches I placed the Gentle Patch on my bare skin. The first four days I placed new patches on my bare skin and didn’t experience anything new or different. On... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(1,128)

1,037 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid at all costs, they do not follow Consumer Rights Act

Unfortunately there is no option to leave zero stars but that is what I would have rated them. I recently made an order with them but after I selected the patches I wanted I then had 6 other offers popping up that I had to dismiss as they were trying to sell add-ons
I accidentally pressed the wrong part of the screen to decline the offer and instead selected add to order. I presumed there would be a final confirmation screen but there was not. I emailed them within a few minutes to explain my issue and after many emails back and forth I was offered a 30 per cent refund!! This is absolutely disgusting and I will be contacting my bank as my consumer rights are that I should get a full refund after being mis-sold extra items. What an unprofessional, immoral and illegal company this is. Avoid, avoid, avoid!!!!!

17 May 2026
Unprompted review
Rated 3 out of 5 stars

Convenient but Not or Slow to show results.

I like the convenience of the patches, but the advertising sounded as though weight was lost in the first week.

I have been using the patches for over a week and have not lost any weight.

I'm 91 years old so maybe it's my age. Since I bought them, To will use them and perhaps I'll see some results later.

17 May 2026
Unprompted review
Rated 2 out of 5 stars

Save your money

Having tried these patches as recommended, first patches had no effect, I realise now that these do not work and are a waste if money. Feel annoyed with myself for believing the ads, I should have known better.

17 May 2026
Unprompted review
Rated 5 out of 5 stars

First class customer service 10/10

I ordered my first order (which I have still to receive as was only 2 days ago so will update once tried)!but I wanted to cancel my subscription until I had tried as I end up with so many subscriptions that I forget how and when to cancel if required, so thought Id try first and if I liked I could start up again.
Anyway, I emailed to cancel and received a lovely reply almost immediately (within the hour) confirming my cancellation and offering any other assistance. I immediately responded thanking their prompt customer service (which at no point made me feel pressured to not cancel or to re book). Again I got a lovely reply offering assistance if and when required and reconfirming my cancellation. Of all the companies or individual small businesses I have dealt with over the years I can honestly say that the customer service is second to none, so much so that if the patches work even a tiny bit I will most certainly order again.
An absolutely fantastic company to deal with and want to offer my sincere thanks for making the whole process so easy and calm, if it was possible to give more than 5 🌟 I would and would encourage anyone to at least try from this business before some of the others on the market who I didn’t have such a positive experience with.
I will update with results once tried.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

GLP-1 gentle patch’sPatches poor customer service

Patches did not work for me and apparently I signed up for a subscription I new nothing about, customer services from GLP-1 gentle patches Australia are a nightmare to deal with it says money back guarantee and they keep sending me emails with 25% money back and you keep the product I think I have received 3 of them and then the last one was 50% and I keep the product. I just want to send the product back for a full refund which I clearly state in every return email.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

I was willing to try this product for…Ripoff

I was willing to try this product for $14.95. When I checked out I was charged $134. I received an email right away and asked to cancel my order. They said they couldn't because it was shipped. Not in less than one minute. Then 2 emails offering up to 60% off. I said .Ripoff

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Stolen card

My handbag got snatched when I was out shopping and my card was inside then misused in various places one of them is Gentle patches but thanks to customer service Patrick who helped me so much and issued me a refund straight away he is so compassionate once he found out what happened with my handbag. Thank you so much Patrick for all the help you gave me.

8 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look