I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.
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Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.
Contact info
Švitrigailos g. 34, LT-03230, Vilnius, Lithuania
- US: (718) 957-1203
- support@gentlepatches.com
- gentlepatches.com
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Replied to 32% of negative reviews
Typically replies within 2 weeks
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Although I needed to have customer care…
Although I needed to have customer care take care of an issue, all in all things went well.
Be warned
Be warned: I was charged for 6-mth supply of 30 day patches when I only wanted 1-30 day pack for $29, instead I was charged $107.97. Since then (without human interaction) I have returned the unused packs to distributor's address, but have been told I can't get my money back. Total scam, no GLP ingredients
Patrick answered my email very quickly…
Patrick answered my email very quickly regarding an automatic subscription I had mistakenly put in place. He corrected this immediately. Excellent customer service.
Absolutely disgraceful product and customer…
Absolutely disgraceful customer service. Efficacy of patches is questionable and Berberine shouldn’t be released via patch. Tried getting a refund for the 3 upsell packs at the initial ordering stage as my doctor told me the patches shouldn’t be sold without consultation and that Berberine should be delivered via tablet form at the very least. Got looped into the subscription cycle when I didn’t want to subscribe and they don’t listen to any communications sent to them. KEEP AWAY and pass on to anyone you know who is thinking about using them.
I am very please with your client…
I am very please with your client service thanks
Customer service is great
Customer service is great. Unfortunately my skin reacted to the patches so I reached out to them. They worked with me and resolved my issue with a refund. Throughout the process they were pleasant and helpful. I wasn’t able to use the product long enough to rate the product but I give their customer service 5 stars!
Gerry was great sorting out my website…
Gerry was great sorting out my website and order issues!
It’s over priced and customer service…
It’s over priced and customer service is bad
Unwanted subscription service
I brought 1 pack of the GLP-1 as a one off purchase, the patches didn’t work at all to curb my appetite and i was charged for a subscription the next month that it was never made clear that i was even signed up for.
Seven Days on Program
I feel the patches are working, but at a slower pace than the shot, which is what I expected. I am not experiencing any negative side effects; I’m not sure if I will later, as I have only used seven patches so far.
I do notice that I do not crave food constantly, which I appreciate!
I’m hoping to see weight loss at a consistent pace as I go along.
The patches have really upped my game…
The patches have really upped my game when it comes to losing weight and having more energy. I will continue using them. It is so much better on your stomach from taking pills and you don’t even remember you have them on.
I've lost 20# using Gentle Patches
I've lost 20# using Gentle Patches. The refill process is super easy. The packaging is very hard to open due to the ziplock closure. I have started cutting packages open below the ziplock.
I love using the NAD patches I use them…
I love using the NAD patches I use them in the morning and the definitely give me energy I would recommend them
They are a good company a ND stand by…
They are a good company a ND stand by their guarantee. Took care of my problem right away.
Thanks Trustpilot for being here to help people with scammers.
Great servive…
When I had a problem with the product getting lost in the post Gelou arranged for a replacement straight away. That's arrived and the product works well. Feel my appetite has curbed and those niggling cravings gone.
Not any weight change in a week and a…
Not any weight change in a week and a half.
I haven't seen anything different yet
I haven't seen anything different yet
I found them very helpful
I found them very helpful, understanding of my needs and requests.
A Great company
Great company to deal with. I wanted to cancel my subscription, sent an email asking this. Got a reply within hours telling me that they would cancel . Got another email the next day saying it had all been sorted and then another saying if i wanted any more help to contact them. Everything done in a matter of hours rather than days. Wish every company was as good as this one.
The customer service was excellent very…
The customer service was excellent very helpful they resolved the issue quickly
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