GamesBay Reviews 

Easy transaction and got what I paid for!

Wow amazing service

It got delivered really quick and had everything on it! Pulls were also really good

ordered a Grand Summoners JP account with 3000 gems, only got 1500 raw gems then they told me “3000 gems is the total value of all units and resources on the account” seems a bit stupid to advertise it as a 3000 GEM account then, also “guaranteed” 2 units pictured on the listing, never got any of them, i complained and got offered a 30% discount then got ignored when i complained about the discount and when they did respond they offered the discount again

Best in the business these guys really look out for you and they make sure you have the best gaming experience ever I’m really glad I meant these guys 🔥🔥

Actual scam, just bought from them and got an account significantly lower value than advertised. (150k+ gems and 250+ tickets) only received 100k gems and 50 tickets. They tried to argue "equivalent value" but basic math argues otherwise. They will outright lie and try to gaslight you, do not trust them.

Scammed me out of 57 usd. I bought an account and didn’t receive the character they said would be on the account. Talked to customer service and it was horrendous. In the past they offered me an exchange, now they won’t? They deleted my review on their site so I’m reviewing here. Do not trust them. They used to be trustworthy but have fallen to shit. I wanted to sue but I’m a minor and unsure how. It’s false advertising and f**king disgusting.

Ts sucks

I bought an account over 2 years ago, and I had it and played with it for a long time, spent money on it etc. suddenly I could no Longer access the account, it wasn’t banned. But I suppose somebody took control of it. I think how it goes is that they sell a starter with privileges to you, they have you grind for them and then they provoke all access. Besides, some of my friends said that they tried to access a genshin account they bought, waited a few months and the screeen still says “too many requests”. Customer service is shit. Don’t trust them.

Its a complete scam
I bought a starter account with 3 limited 5 star characters the account i got has just two 5 star characters and after i reached them and asked to send me what i paid for or if they don’t have refund me they didn’t accept and now they don’t even answer my emails and exactly after one day that i bought the account today i can not even login to the account it is scam be careful not recommend this at all.

Save your money and time. This company (seems to be a single guy named Mike), are intentionally advertising the accounts sold on this site as having more than they actually do. You will get anywhere from 20-30% less value than clearly advertised, delivery will take way longer than clearly stated, and when you raise concerns, a bot responds instantly with an explanation of why the account you received does actually match the description (it doesn't). When you push the issue further, they will repeatedly gaslight you and attempt to make you feel stupid with nonsense explanations. Just save yourself the trouble and avoid this shady practice.

Bought a genshin account for 55 usd it was supposed to have 100k primogems ending up having 60k and support does shit

After making a purchase on this website, I didn't just not receive my account. The website charged my credit card many times later! I am having to lock and reissue my card, on top of contacting my bank to reverse the transactions.

So be very cautious. The website is a scam. They will steal your card and make transactions you did not authorise as long as you give them your card information.

They are not afraid of the law because the law enforcement doesn't work on such a low scale. They are a low level scam and that is how they survive. You can reverse the transaction within 120 days generally. If you think you got scammed — contact your bank or do it in your bank app.

So you found a perfect account you liked and you really want it to be true, right?

Now, PLEASE go down and see the recent reviews. Do you think it's just a coincidence? Literally everyone is getting scammed by, well, a scammer. But you will be different, right?

How does this website work? Simple. They promise you instant delivery. THEY DO NOT HAVE ACCOUNTS. So there will be no instant delivery. You will get a message saying "High Order Volume Notice". They will tell you they can't deliver it immediately and you have to wait. This is just to make you give up eventually and lower the chances of a charge back from your bank. They are a scammer. It used to be a legit site. Either the owner changed or it got hacked. Now it's a scam website.

For me, personally? I bought it knowing that it was 90% chance a scam. And guess what — it was a scam. No account, obviously. After two emails (which I sent to prepare for a chargeback as you need evidence) I received a refund. I was like — wait, what? A refund from a scammer? That doesn't look right. And today I got a sneaky transaction from them taking out money from my account lmao.

The are a roach preying on your laziness. DO NOT FEED THEM. Charge back the money through your bank if you think you got scammed. Even if it's 5$. Do not feed the gremlin. They are ruining it for everyone else.

I will also be raising this topic with Google staff to hopefully get them delisted from the Google search providing the evidence from Reddit people I found and this reviews page.

They never sent me the account I payed for after waiting for many hours and I never got a refund so I’m using this to say don’t do it and GameBay where’s my account?
I’ll delete it when I get my account

It claims it will be instant: it isn’t
It then claims it will be hand delivered in 24h: it won’t be
Guess what: you aren’t allowed to cancel and get a refund either.
They likely won’t even deliver the account advertised. And even then, guess what, no refund.
There’s one thing they won’t have difficulty doing though. And that’s spamming your email with rubbish.
AVOID

Unprofessional website with 0 respect, spams your email if you have anything in your cart, gives wrong orders. They have several different options for a said game, yet can’t give what’s promised, i refunded and they threaten with legal proceedings absolutely embarrassing, there are way better websites out here under no circumstances would i ever recommend this unprofessional website.

I bought an account for Jujutsu Kaisen Phantom Parade on the European server. Spent around 8€ roughly. The offer for the price was great and was looking forward to it. However, when I got delivered the account to my email and when I tried logging into it in the game and into outlook for the first time, both the game and Microsoft informed the account had been blocked due to suspicious activity, meaning it had security issues before it was delivered to me. I tried talking to support about it, on the live chat on the website, and on 2 different emails, I got the same answer thrice. They said they are not responsible for what happens to the account after the delivery, and that they were willing to compensate with a 30% discount code. The problem is, I lost 100% of my money, not 30%, they weren't willing to even check the email I sent them properly with evidence, they just said they couldn't help and took my money. Terrible, beyond terrible customer service.

I bought an account for $24.99 and the listing clearly advertised “5500+ Rainbow Diamonds” as its own separate item, along with “1+ Random EX Character,” “1500+ 4 Gold Fragments,” and “80+ 4 Characters.” Based on that, I expected each listed amount to be accurate on its own.

What I actually received was 4,976 rainbow diamonds and only around 900 4-star gold fragments, both of which are below what was advertised.

I contacted support immediately and was told the listing was still accurate because the “total value may include other in-game items or equivalent currency.” That explanation does not match what was delivered or how the listing is written. There were no extra diamonds in the mailbox, no banner-specific currency, no exclusive summon tickets, and nothing else that made up the difference.

Support also gave me the exact same copy-pasted response in both live chat and email, even after I pointed out the issue, and I have not received any actual resolution.

I also tried leaving a 1-star review on their website. It showed as submitted, but it never appeared publicly, which raises concerns about how reviews are being handled on their site.

My issue is not minor missing extras. Multiple specific advertised amounts were not delivered, and the explanation provided does not match either the listing or the actual account. If these numbers are estimates or part of a combined value system, that needs to be clearly stated instead of being presented as separate guaranteed amounts. Based on my experience, I would avoid this site.

I placed Order #37744 with GenshinAccount, but the account I received was not as described.

The listing promised:

100,000+ Astrite
140+ Lustrous Tide
52+ Radiant Tide
20+ Forging Tide

However, the account I received only had:

82,002 Astrite
19 Radiant Tide
0 Forging Tide

This is significantly different from what I paid for, and the actual value of the account is far lower than advertised.

I contacted their support requesting a refund, but I have not received any response.

At this point, I am requesting a full refund. If the issue is not resolved, I will proceed with a chargeback and consider further action.

I do not recommend this seller due to misleading descriptions and lack of customer support.