Genshin Account Reviews 954

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the prompt delivery service, often receiving their orders quickly, sometimes even within minutes. People frequently find that the products meet or exceed their expectations, occasionally receiving more than what was advertised. The purchasing process is generally seen as easy, with a good variety of game accounts available. However, some people were dissatisfied with the website and the response time from customer service. A few customers reported issues with order fulfillment or product accuracy. There were instances where products experienced technical difficulties or were not fully functional, and some users experienced long waits for their orders without receiving updates or responses to their inquiries.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. While some customers praise the fast delivery and... See more

Response time

People report negative experiences with response times, often expressing frustration over a lack of... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report issues with logging... See more

Delivery service

Users describe positive interactions with delivery service. Many customers report fast delivery times, often... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers praise fast delivery, with some... See more

Based on these reviews

Rated 4 out of 5 stars

They came in under the agreed upon time. They had sold out of the original order but contacted me within an hour or so offering me a substitution that was fair. It was a good deal as well, below go... See more

Rated 4 out of 5 stars

Amazing service, although I kinda thought that at least the traveler, lisa, Kaeya, and amber would be leveled up way higher- not sure how I would defeat monsters better since its not so much ascension... See more

Rated 4 out of 5 stars

Fast, reliable, and accurate. Everything is exactly as ordered, always consistent in quality, and quick. BUT if you're not good at something like genshin, you probably shouldn't buy an account from he... See more

Rated 3 out of 5 stars

I’ve been purchasing from this website for a while, I like it. However i feel like you should post and let others know when things get sold out, although you gave me a really good deal by offering mor... See more


3.5

Average

TrustScore 3.5 out of 5

954 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Mauvika Account

Account came as expected. Didn’t have the account I ordered for a dual 5 star (Mauvika & Lauma), but instead compensated with a C1 Mauvika with Citlali.

31 March 2026
Rated 1 out of 5 stars

Need better Support System.

I rated 1 star because I was told If I had an issue, then sending an email would be the fastest and I have yet to get a response about an account I bought that I couldn't log in too with the Hive account and password that was given to me. Even now I still haven't gotten a response and its been atleast 2 days now.

31 March 2026
Rated 1 out of 5 stars

I’ve bought from them multiple times…

I’ve bought from them multiple times but this time I tried to get a new one for ZZZ and it’s been 41 hours with zero updates, I’ve even tried to send multiple emails with no replies to any. They used to be great as I’ve bought probably 10 times from them for various games but recently they have been lacking.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

give this purchase a rating of 1/5…

give this purchase a rating of 1/5 because there was false information about the account I bought. The description was not accurate.
I do not recommend this website. When I send an email with a simple question, they reply within one minute, but when I contact them to report that the product is not as described, they suddenly stop responding.
This behavior is unacceptable. In my opinion, this is dishonest. Do not buy from this site. I strongly advise against it.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

I’ve waited the full 24 hours and…

I’ve waited the full 24 hours and haven’t got my log in details. I bought a honkai star rail castorice starter and it has been a full 24 hours. I emailed support about 4 times, guess what? absolutely no response.
this is the first time i’ve gotten scammed using this website. it’s unfortunate because i bought from them before and had no issues, so i’m very disappointed they decided to take this route.
i expect to have my account details delivered to me soon or issue a refund. this isn’t okay. i paid almost 18 dollars for a punch in the face.
That being said, please do not buy from them. I don’t know what happened but they aren’t as trusted as they were before. Something changed. Their deliveries used to be quick and easy and now it’s just horrible. The customer service too.

8 March 2026
Unprompted review
Rated 1 out of 5 stars

I bought an account 5 days ago

I bought an account 5 days ago, it was delivered within the said time yet the details sent were incorrect. So, I obviously sent an email for help and for correct details to which, after 3 seperate emails, on seperate days i did not get a single response to. I will change the review if i get a response but i doubt i will. I spent 20 euros for something i didn't even receive.

2 March 2026
Unprompted review
Rated 2 out of 5 stars

Waited 2 days for my item, no reply

I have used this website a view times and they have all been usually really good, however a recent purchase of mine from 2 days ago is yet to be delivered to me still. I've reached out on the website and in emails to support about the order and had no reply.

I guess unless something is instant you might have a hard time getting a product.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

THEY DO NOT REPLY

I bought an account, after waiting for more than 24 hours they emailed saying it is out of stock and asked me to pick something else. I picked and received the account but whenever I try to login I am getting error saying "too many requests" no matter what I do issue is not fixing. I sent multiple emails, discord messages with no reply and issue still has not been fixed yet.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Purchased a bunch of accounts

Purchased a bunch of accounts, one of the accounts was just a blank account entirely. Sent email, sent a message on discord, multiple attempts to contact the provider. They don't allow bad reviews on the website as the reviews have to be approved. Used to be legit, think they are going the scam route now.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Bought multiple accounts in Etheria…

Bought multiple accounts in Etheria restart, after few days all of them got banned and I've tried to contact them for a refund but there was no response at all and they have never tried to compensate. I wouldn't recommend them at all, stay away!! their customer service does not exist and ignore any emails.

18 March 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible costumer service

Absolutely horrible costumer service, an account for PokemonTCGP was purchased, the details were sent to me, when trying to login it said I needed a code that would be sent to the email linked to the account, could not login using the details provided.
Spent a whole week sending e-mails to get some help, and no help was given, not even a mere reply to my e-mails. Kept my money and did not deliver the goods, wouldn’t not recommend.

31 January 2026

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