I asked Mike at Gendan for some recommendations for diagnostic equipment for several cars I own/maintain. Mike sent a very considered and helpful reply. Unfortunately there was no single device that w... See more
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Good communication and advice.ordered the 3 vin vcds cable. Super fast delivery, easy to set up. Works a treat. 100% would recommend to future buyers. Faultless transaction 👍
First class service- best price anywhere for Hex ezCan controller and was in my hands within 24 hours. One of the items I ordered had been mislabelled- mistakes happen- the correct part was with me... See more
Ordered a obd link LX Really quick delivery of a top of the range well priced product and easy to follow instructions to set it up Would recomend genden to anyone
Company details
Information provided by various external sources
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Contact info
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, United Kingdom
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Just ordered a nt530plus
Just ordered a nt530plus, great tool. delivered the next day, a friendly and efficient company, very well recommended.
Ordered the Ross-Tech HEX-V2 10 vin…
Ordered the Ross-Tech HEX-V2 10 vin package, it was ordered first thing Monday morning and was delivered first thing Tuesday morning, very fast delivery and I was kept updated on every step during the entire process, the software was very simple to install and full instructions were provided, great to have a Ross-Tech supplier in the UK, couldn’t be happier with this purchase! Definitely recommend to anyone looking for the official product!
Bought multiecuscan for 2018 fiat…
Bought multiecuscan for 2018 fiat motorhome. It's a lot to sort on your laptop. To get it all right. And found the team very helpfull.do my own oil changes, but you need to reset oil light. £300 for an oil change and light reset. So payed for itself on 1st procedure I used it for
Reasonably pleased and excited
I received two very chewy tasty packets of Haribo from yourselves this morning
Whilst I prefer a nice piece of fruit the afformentioned chews were not welcomed by all who tasted them
Both packets arrived as expected in immaculate condition despite having to endure such a long treacherous journey from the wilds of Wales
However as a loyal returning customer I did expect another layer of bubbles for that extra security but I forgive you this once
ps VCDS arrived too
A BIG thank you to all❤️
L and A😉
Great seller
Everything about my order was fantastic, excellent communication from the start and throughout. Very well packaged and really impressed with the small personal touch. Instructions supplied were fab,made registration with ross_tech so easy that I was up and running within minutes. This is how all companies should treat their customers.👍
Excellent
Great products, customer support and delivery.
Service you rarely come across these days. Thank you all at Gendan. Can’t recommend highly enough.
Upgrading my old VCDS cable to HEX - NET
When I noticed my legacy cable was no longer up to the job, I contacted Gendan for advice. They explained all my options in great detail and even advised me to sell my old cable privately which cut the upgrade cost further. Very fast delivery of the new cable. Thank you very much guys. +++++++++++++
Excellent service
Excellent service. Had an issues with the item. Very quickly sorted out.
Evasive, why?…
I contacted Gendan with a query regarding one of their products a Foxwell NT530 Full Systems Scanner, and whether this product would do a DPF regeneration on my vehicle which I gave them the model number and year, this was 17 August. I received a reply from Mike West at Gendan on 19 August asking for registration number, which I gave them. I then get a reply listing various other machines with no answer to my original question. I ask the question again and finally get a reply on 20 August listing my cars VIN number and some general information about the product but still no answer to my question and it finally finished with “why do you need to perform a DPF regeneration on your car?” Huh? I wasted 3 days here and I am still none the wiser. Why be so evasive, either yes it does it, or no it does not, would have been fine. When people are being evasive it is usually to hide something. I bought some laptop software from Gendan some years before and found it quite good, so I was a returning customer but to get a direct answer from them was impossible and I have since had to look elsewhere, but thanks’ anyway Gendan.

Reply from Gendan Limited
GS911
Gendan great company to deal with giving me confidence to troubleshoot if required, GS911WIFI came well packaged and extremely quickly.
Bought an NT680 pro from Gendan in…
Bought an NT680 pro from Gendan in 2021. I am a serial shed (old car) buyer and home mechanic, and have used the tool hundreds of times on multiple cars to find and trace faults, reset after servicing, you name it.
Had a fault with the micro sd card recently and Grant was so helpful running through the reset and fault finding. (Issue was me replacing with a 128GB card rather than the 16/32GB card it needed.
These guys are so helpful and always quick to get in touch.
5 stars guys, all day, every day. 👍
Excellent Service
Very happy with service I experienced from Gendan. Loads of info on the site to make sure you’re selecting the best product for you and delivered extremely quickly!
Great Company
Ordered an OBD 2 LX and adapter cable. I wasn't sure if the adapter cable was the correct one for my bike. Emailed GENDAN and got a quick reply from Mike to confirm it was the correct cable. Put an order in Monday afternoon and both items were delivered Tuesday morning. Excellent service and items. Thanks
Absolutely excellent product
Absolutely excellent product. Follow instructions methodically, ensuring at each stage you have completed the action. You will be pleased with the result. Professional diagnostic tool.
FOXWELL Scan tool
Great item and great service
Very fast delivery time and after sales service has been spot on as well
Excellent Service
Excellent product ucsi - 2100 uni car scan
cheaper then other places
excellent service quick delivery
no problems thanks
Recently bought MultiECUscan to talk to…
Recently bought MultiECUscan to talk to my Fiat Ducato Motorhome. Works an absolute treat.
UniCarScan UCSI-2100
I bought this for use with my BMW C400 GT and it is an excellent product. Great service, very fast delivery too! .. oh not to mention the price was cheaper than anywhere else by far, I would definitely recommend Gendan.
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