As usual I arrived in the Gatwick valet parking area. I was greeted with a warm smile and through my previous experiences had total confidence in the service that was being provided. There are other c... See more
Company replied
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As usual I arrived in the Gatwick valet parking area. I was greeted with a warm smile and through my previous experiences had total confidence in the service that was being provided. There are other c... See more
Company replied
This parking option is such a great place to park ahead of flying out of and returning to Gatwick North. It is more expensive than other on and off site parking (which is why I have gone with 4 sta... See more
Company replied
The good. Ease of booking, offers advertised online and good information on the lead up to our trip. North terminal short stay facilities where good with information well laid out. The not... See more
Company replied
Our experience with Gatwick’s Holiday Parking was easy and convenient. I did see a few staff members parking the cars with great care, which for me was reassuring as I’ve seen other companies driving... See more
Company replied
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
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Very easy to park and get the bus to the terminal, our flight back was cancelled and I couldnt find a way to extend the length so ended up paying a fee for the extra time. Also receipt wasn't working on exit and staff very unhelpful when asked how I could get one to be able to claim back

Reply from Official Gatwick Airport Parking
This service was truly excellent, and I would highly recommend it to anyone. The only area that could be improved is clearer guidance around entry and exit procedures. I wasn’t initially aware that my car number plate had already been registered, meaning no physical ticket was required, and this left me a little unsure about the process.
Aside from that, everything was smooth, very reasonably priced, and the facilities were impressive. Overall, a great experience.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Decent enough but took ten mins to actually find a spot to park. Had to circle 5 levels before we found one.

Reply from Official Gatwick Airport Parking
We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you what's available as it was very busy and we were driving around for quite a long time, trying to find a spot.

Reply from Official Gatwick Airport Parking
Good experience helpful staff easy and cheap

Reply from Official Gatwick Airport Parking
This was a really good idea and at an ok price. Really near south terminal and drop off was really good. On return , car was ready and a quick getaway

Reply from Official Gatwick Airport Parking
adding a corperate card fee is just stealing

Reply from Official Gatwick Airport Parking
Stress free both on leaving and returning

Reply from Official Gatwick Airport Parking
The ease and security of parking at Gatwick Airport Long Stay is a must for anyone wanting the reassurance plus, ease of getting to the airport via the airport buses. I would not attempt to park anywhere else.

Reply from Official Gatwick Airport Parking
Midstay parking is a joke. My fligh was delayed and charged me for 60GBP extra for 38 minutes late
Crazy DO NOT USE THEM

Reply from Official Gatwick Airport Parking
This website is so easy to use. I wish more sites were like this one!

Reply from Official Gatwick Airport Parking
Cheap easy parking at Gatwick.
process went smoothly pick up bus wait wasn’t too long, collection after holiday was quick and easy.
Very pleased

Reply from Official Gatwick Airport Parking
The drop off and pick up was smooth, easy and efficient. Staff were friendly and helpful.

Reply from Official Gatwick Airport Parking
Easy to get to and to leave the car, secure parking close to the airport, short transfer to the terminal and regular pickups.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Great value only issue no information on booking where to pick bus up on return journey, took information off internet stood at wrong bus stop for 30 mins until another driver told us where to stand.

Reply from Official Gatwick Airport Parking
Fantastic service highly recommended

Reply from Official Gatwick Airport Parking
Parking was just easy, parked and hopped on the shuttle bus head to the airport, on returning the bus was very frequent. Would definitely recommend it.

Reply from Official Gatwick Airport Parking
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