Long stay parking at Gatwick Good quick shuttle bus availability Safe well lit parking spaces Considerate driver who went around the car park twice at 3am! Reasonably priced. No damage to veh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quite simply the easiest and most convenient parking experience we've ever had. Straight into terminal via covered walkway, up in lift turn left and you're at Security. Coming back, the same, throug... See more
Company replied
Needed 4 days parking at Gatwick North. Explored various options off site but found mid stay competitive value. Simple online booking process, excellent post booking information and messages and sim... See more
Company replied
Thank you for requesting feedback regarding my recent stay at the North Terminal Long Term Car Park. Overall, everything went very smoothly. The bus transfer service in particular was excellent—t... See more
Company replied
Company details
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to book via website
It was easy to book via website. Directions were very good. It was easy to find and park car. Also finding bus stop, buses were frequent. It was straightforward forward with no stress.
28 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mr I Sheppard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy to book online with good directions and frequent buses, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Overall a really great experience from…
Overall a really great experience from start to finish. This service really does take the stress out of parking etc. I would definitely use again.
28 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear John
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking stress free and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Lc
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to use and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Carlos
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Would 100% use again
Would 100% use again. Staff friendly, fast drop off and collection. Flight was delayed, but wasnt charged because if this, as not our fault.
7 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Amy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking fast with friendly staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very convenient parking
No issues dropped car off excellent, car was waiting on my return, for once ready right next to the office, so no stumbling around at 0130 hrs trying to find the allocated parking spot. Drove out no issues. It did what it said on the tin
7 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Parry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking very convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to get to
Easy to get to. Harder to find a space but some about once you got further into the car park. Regular shuttle bus. Not far from south terminal. Would use again.
28 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Gaynor
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy to get to with a regular shuttle bus service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Short walk to terminal at a reasonable…
Short walk to terminal at a reasonable price - happy to recommend robotic parking
27 September 2026
Reply from Official Gatwick Airport Parking
Dear Greg
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Robotic parking service was reasonably priced and only a short walk to the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Convenient Valet parking
Quick and easy booking and drop off and pick up with the valet service.
5 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Resh
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service was quick and easy to book, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Gatwick's Long Stay South car parking…
Gatwick's Long Stay South car parking is excellent value and really convenient, and easy to get to. You just arrive, park in a space, keep your keys and hop on one of the very regular transfer busses which take only a few minutes to arrive at the airport. If I had to make any suggestions, a marshall or at least better signage just after the entry booms to guide you to the correct zone would have helped especially when the parking zone is immediately after the booms, this resulted in us overshooting and driving past. Unfortunately you can't turn around and go back so we needed to go out the main exit and come in again...so watch out for that. No issues leaving the car park after returning from holiday, car was as we left it, and even when our flight was delayed we were not charged any extra. All in all a very good parking experience and I would recommend Gatwick Long Stay South parking.
6 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Gary
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay South car park was excellent value and convenient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Quick with no wasted time
Quick with no wasted time. Easy to arrange, easy to park, easy to leave. Job done.
30 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Georgina
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to arrange, easy to park and easy to leave, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Official Gatwick Airport Parking
Dear Crouchy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and close to the terminals, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
North Long Stay
Very easy to locate, good access to the North Long Stay. Buses every 15 mins. Easy to book too.
5 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Jason
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay North car park easy to locate with good access and that it was easy to book, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great experience easy drop off and car…
Great experience easy drop off and car ready on collection
28 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear C White
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to being easy to drop off your vehicle and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Too many offers screens during the…
Too many offers screens during the booking process. I know what I want, don't try to sell me more.
9 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback regarding your recent experience with us.
We aim to offer those services and discounts we believe will be of interest to our customers, including those offered by our airport partners, and we’re disappointed to hear your experience hasn’t been positive in this instance.
Please rest assured your feedback will be taken on board and shared with our Management Team.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
I am 74 and have been travelling to…
I am 74 and have been travelling to airports with and without my car , parking at Gatwick official parking was the easiest of all , I was secptical that it was going to be an easy parking , but to my amazement , i arrived and the barrier opened and I went to the level that i thought was the best with plenty of space and when I came back , and got my car and drove to the barrier , it opened and left , there were not tickets or people to bother you , bit more expensive , but it was worth it , much better than valet parking or other forms of parking
5 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Kamran
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy to use on entry and exit, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Mid Stay South Terminal,easy to follow…
Mid Stay South Terminal,easy to follow directions
5 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Christopher
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding Directions to the Mid Stay South car park easy to follow and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So easy to park the car in the past we…
So easy to park the car in the past we have used off airport parking, but will not be using off airport parking again.Valet parking is so easily, Park the car and a 2 or 3 minutes to departure Good Start to the holiday
22 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Michael
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding parking in the Valet parking car park was easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking at Gatwick has become part of…
Parking at Gatwick has become part of the holiday experience, parking is easy in long stay and the short bus ride to the airport and saying good morning to fellow holiday travellers is fun and enjoyable 😎👍👍
21 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mick
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding parking in the Long Stay car park was easy with a short bus ride to the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It is so easy to park in the short stay…
It is so easy to park in the short stay parking you drive to the allotted carpark and follow the signs
Park and go.
It is no too bad a walk to the terminal building.
We had a bit of a hick up on return. We were delayed by over 3 hrs
So we're not sure if we would have an over charge. On leaving the car par the barrier lifted straight away but when we tried to leave the airport we had a £437 charge.
I pressed the assistance button and it responded straight away.
Realised it was a mistake and we left.
It took no time at all really.
So all was good in the end.
1 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Susan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking process was easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.