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Gateway Mortgages Ltd Reviews 

247
•
TrustScore 5 out of 5

4.9

Mortgage Broker
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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and genuine care, making the entire process smooth and stress-free. Many people highlight the outstanding service, noting that the team goes above and beyond to provide clear explanations and support at every step. Reviewers frequently commend the excellent customer service, emphasizing the quick response times and constant updates that kept them informed throughout their journey. This efficient and supportive approach made complex processes feel easy and stress-free for many, leading to a highly recommended experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, consistently recommending it for its professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Customers had positive experiences with response times, with many reporting that their mortgage offers were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

James was absolutely brilliant helping us as first time buyers! From start to finish, he was always took time to explain everything in "simple" terms. I honestly don't think our experience would've we... See more

Company replied

Rated 5 out of 5 stars

Vanessa at Gateway Mortgages is amazing and has guided me through the mortgage process on multiple occasions over the years - I wouldn’t use anyone else! Her years of knowledge and expertise ensure t... See more

Company replied

Rated 5 out of 5 stars

If I could give 10 stars I would!! James hardy was absolutely fantastic from start to finish. They took the time to explain everything clearly, answered all my questions, and made the entire mortgag... See more

Company replied

Rated 5 out of 5 stars

I can't thank the team at gateway mortgages enough especially James and Vanessa who not only sold my property very quickly, but arranging my new mortgage for my new property, I can't recommend this co... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Moving home, remortgage, capital raising for home improvements, investment property - buy to lets, life insurance, general insurance if you would like any advice or help on any aspect of the above please call one of our experienced advisors today

Contact info

4.9

Excellent

TrustScore 5 out of 5

247 reviews

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4.9

All reviews

(247)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The best i have used to date

They made the whole experience as hassle free and slick as in can be in this crazy world of red tape and compliance.

24 May 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Gateway have always made all of my…

Gateway have always made all of my requirements easy and straightforward, they always keep me updated and work swiftly and efficiently providing the most competitive really helpful and friendly team and a pleasure to work with.

15 May 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Use the professionals. Gateway mortgages.

Natasha and the team have got me the money I needed every time . From my remortgage of my own home , withdrawal of equity, and many buy to let mortgages. Gateway mortgages have gave me more than a step up on the housing property ladder.

25 March 2024
Unprompted review
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Natasha’s wisdom and experience is…

Natasha’s wisdom and experience is invaluable, George helped also in every way he could
Outstanding customer service, where we as the customers are making big decisions, and the help I received was much appreciated
Thank you

11 March 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

All staff were clear

All staff were clear, helpful and efficient with organising a mortgage for us. We will happily recommend this company.

29 February 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Would highly recommend Vanessa at gateway mortgages!

Would like to thank Vanessa at gateway mortgages for an incredible service! As we were looking to purchase a fixer upper as first time buyers we were worried about being able to get a mortgage on the house we wanted! However ness managed to find us a lender very quickly and she was very helpful throughout the whole process! Would highly recommend this company!
As first time buyers we were totally clueless on the whole process and overwhelmed by what was involved! We started with a meeting with ness and all our questions were answered and more! She has continued to support us since and put our minds at ease with any worries we’ve had!
Thanks again to Vanessa for everything, and Karen for keeping us up to date!

5 March 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

Rated 5 out of 5 stars

Excellent Service

Excellent communication, friendly and efficient conduct at all times.
Would highly recommend.

13 February 2024
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Reply from Gateway Mortgages Ltd

Thank you for your review

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