Meet Margo Reviews 435

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often highlighting their ability to simplify complex processes and provide clear, jargon-free explanations. The service is frequently described as outstanding, with many appreciating the efficiency, attentiveness, and personalized support received throughout their mortgage or insurance journeys. Reviewers also commend the quick response times and proactive communication, which significantly reduces stress and ensures a smooth user experience. However, some people were dissatisfied with the service, noting slow responses and a feeling that their situation wasn't thoroughly investigated, ultimately leading them to seek assistance elsewhere.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending the company for its... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and support from... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and efficient... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an amazing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Meet Margo was fantastic! We were confused on what to do with our mortgage due to multiple complexities with changing careers, house on the market and maternity leave. After one call with Miranda expl... See more

Company replied

Rated 5 out of 5 stars

Totally recommend Meet Margo, Katie Crosby and Paige Waugh so helpful on the mortgage advice element. Joe Millard and Becky McGinlay have been so helpful sorting out life insurance and a Will for m... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it has been to deal with Katie, Jordan and the team - firstly during our remortgage and again when looking for our next home/mortgage. They are efficient, patient and understanding, e... See more

Company replied

Rated 5 out of 5 stars

If you need a new mortgage, renewal or some advice, I couldn’t recommend anyone else. They are super helpful, knowledgeable and really ensure the whole process is simple. A special thanks to Katie w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Insurance Broker
  4. Non-Bank Financial Service
  5. Property Investment

About Meet Margo

Written by the company

Our mission is to reshape mortgage advice in a way that helps more women feel at home with their home finances.

We offer mortgages, insurance and wills, and our advice is always FREE to access because lenders pay us a procuration fee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

435 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I couldn’t recommend them enough

I couldn’t recommend them enough! We got to work with Lucinda (and Matt for life insurance) and she was so patient even when I was changing my mind & recalculating things last minute. We were seeking a mortgage at a very uncertain times, but Lucinda made sure we were well informed and managed to get the best deal for us! We will definitely be using MeetMargo again once our current term comes to an end.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with Meet…

I had a wonderful experience with Meet Margo. A special thanks to Miranda, who started off my journey and to Jordan who stepped in seamlessly. Buying a home is stressful enough, but Jordan really took the time to calm me down when I was reading too many news headlines and worrying about my mortgage offer. That level of reassurance made all the difference!

13 April 2026
Rated 5 out of 5 stars

Brilliant advice and support from Paige…

Brilliant advice and support from Paige and Anny. They responded quickly to any emails or messages I sent. They found a great deal for me and the process from them was efficient and quick. Paige kept on at Solicitors’s whom weren’t the best and dragging their heels. Definitely recommend Paige and Anny and Go Margo!

1 June 2026
Unprompted review
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Reply from Meet Margo

Thank you so much for your wonderful review, Jan. We'll be sure to pass on your kind words to Anny and Paige.

Thank you for your recommendation and for choosing Meet Margo. We really appreciate your support.

Best wishes,
The Meet Margo Team

Rated 5 out of 5 stars

As a first time buyer the whole process…

As a first time buyer the whole process is all quite scary and daunting but I felt fully supported by Paige and Katie. They were quick to answer any questions and give me the guidance that I needed.

1 June 2026
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Reply from Meet Margo

Thank you so much for your lovely review, Sarah. Congratulations on your first home, and thank you for choosing Meet Margo!

Best wishes,
The Meet Margo Team

Rated 5 out of 5 stars

Great service!

Annie was supportive every step of the way and Helen stayed on top of everything we needed at every stage. Found a great deal for us and couldn’t recommend them enough.

1 June 2026
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Reply from Meet Margo

Charlie, feedback like this means a lot to the team. Wishing you all the best, and thank you for choosing Meet Margo.

Best wishes,
The Meet Margo Team

Rated 5 out of 5 stars

Meet Margo were great

Meet Margo were great with our re-mortgage. They found us a great rate and were very patient with my very slow movement. I would definitely use them again.

6 March 2026
Unprompted review
Meet Margo logo

Reply from Meet Margo

Thank you so much for taking the time to leave us a review. We're delighted we could help with your remortgage and secure a great rate for you.

Best wishes,
The Meet Margo Team

Rated 5 out of 5 stars

Meet Margo amazing

We have used Meet Margo for mortgaging when buying and for when our current mortgage rate is up for renewal. In all scenarios they have truly been amazing, Anny and Paige have been there every step of the way and kept us informed but also searched for the best deal. I couldn’t recommend Meet Margo enough, it has taken one large part of the stress of moving away.

1 June 2026
Unprompted review
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Reply from Meet Margo

Yes Tasha! That is so great to hear.

Thank you for trusting us with this big milestone and here's to the next chapter.

Best wishes,
The Meet Margo Team

Rated 5 out of 5 stars

Great experience

Anny was really helpful and would recommend

20 May 2026
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Reply from Meet Margo

Thank you so much for your lovely review, Nikki. We're delighted to hear that you had a great experience and that Anny was able to help. We'll be sure to pass on your kind words to her.

Thank you for recommending us, it really means a lot.

Best wishes,
The Meet Margo Team

Rated 2 out of 5 stars

Would not recommend

I didn’t have a great experience with Meet Margo. The initial chat with Anny was fine, but responses were slow and I ultimately felt fobbed off, as though my situation wasn’t really looked into properly. In the end, I was told they couldn’t help me.

I managed to get support elsewhere without any issues and secured a mortgage offer quickly.

Overall, I wouldn’t recommend them based on my experience, as it didn’t feel like there was much effort to provide proper guidance or support.

8 April 2026
Unprompted review
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Reply from Meet Margo

Edited - 29.05.26

We requested additional information so we could better understand your experience and investigate the concerns you've raised. Unfortunately, we haven't received a response.

At Meet Margo, we're passionate about ensuring every customer feels supported throughout their home-buying journey, which is why we're disappointed we haven't had the opportunity to speak with you directly and learn more about what happened.

Our invitation remains open, and we'd still welcome the chance to discuss your experience and understand where we may have fallen short.

Claire, Co-Founder
______

Thank you for taking the time to share your review, and we’re really sorry to hear that your experience didn’t meet expectations.

It’s positive to hear your initial conversation with Anny was helpful, but we’re disappointed to read that you felt communication was slow and that your situation wasn’t fully explored. That’s not the experience we aim to provide at Meet Margo.

We’d genuinely like to understand what happened and review this properly, as this feels out of character for the level of support we strive to offer. Unfortunately, we can’t identify your case from your review alone.

If you’re open to it, please email claire@meetmargo.uk with a few details so we can investigate further and learn from your experience.

Every situation is different, and while we can’t always help every customer secure a mortgage through us, you should always feel listened to, informed and supported throughout the process.

Hope to hear from you soon
Claire, co-founder

Rated 5 out of 5 stars

Best mortage advisor

I had a great experience working with Katie Crosby as my mortgage advisor. She was always available to answer questions, explained everything clearly, and helped make what could have been a stressful process feel smooth and manageable. She was very efficient and had me a fantastic deal on the same day as my telephone consultation. Everytime my mortage is due for renewal i always go to Katie she is amazing. 100% recommend meet margo:)

15 May 2026
Unprompted review
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Reply from Meet Margo

Paige, we’re so pleased to hear Katie made the process feel smooth and manageable while finding you a great deal so quickly. We’ll make sure your kind words are passed on to her.

Matt, co-founder

Rated 5 out of 5 stars

Perfect broker

The service I received was great, from the initial meeting discussing what I needed for my remortgage, to the deal they found for me, to the case management after the deal (and particularly when I had to change conveyancer!).

Thoroughly recommend Meet Margo!

27 April 2026
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Reply from Meet Margo

We’re really pleased to hear you felt supported throughout your remortgage journey, Elisabeth.

Thank you again for trusting us with your remortgage.

Matt, co-founder

Rated 5 out of 5 stars

Great experience

Great experience, all the team have been great to deal with. Friendly, helpful and super quick to respond. Perfect choice to help me as a first time buyer, would definitely recommend.

13 May 2026
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Reply from Meet Margo

We’re so pleased to hear you had a great experience, Charlotte. Thank you again for choosing Meet Margo and for taking the time to recommend us.

Claire, co-founder

Rated 5 out of 5 stars

Outstanding service

We cannot thank the Meet Margo mortgage team enough for the outstanding service and support provided throughout our mortgage journey. From start to finish they were professional, approachable, knowledgeable and always quick to respond to any questions or worries we had.
A special thanks to Paige Waugh for her excellent communication and continued advice and support throughout the entire process. Buying and selling has been incredibly challenging, frustrating and at times stressful for us but Paige kept us informed every step of the way and always made us feel reassured. Nothing ever felt like too much trouble and her dedication and professionalism really stood out.
Thank you to Paige, Katie, Joe and Becky for going above and beyond to make everything happen. We would highly recommend Meet Margo to anyone looking for a mortgage team that genuinely cares about their clients and delivers an exceptional service. 😊

8 May 2026
Unprompted review
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Reply from Meet Margo

Thank you so much for such a thoughtful review, Tracy.

Paige will be absolutely delighted to read your kind words, and we’ll make sure Katie, Joe and Becky see them too.

Thank you again for trusting Meet Margo with such an important journey, and wishing you lots of happiness in your new home.

Matt, co-founder

Rated 5 out of 5 stars

Brilliant experience

Katie Crosby at Meet Margo was fantastic from start to finish. She made the whole mortgage process simple, transparent, and most importantly, successful. Very professional, friendly, and highly recommended for anyone looking to buy a home!

13 May 2026
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Reply from Meet Margo

Thank you so much for your lovely review. We’re so pleased to hear Katie made the process feel simple, transparent and stress-free for you, exactly the experience we want every client to have.

Matt, co-founder

Rated 5 out of 5 stars

I would reccommend them to anyone!

Meet Margo were exceptional to work with, i had just come out of a messy divorce as a lone parent with a complicated financial set up and they went above and beyond helping me find the right mortgage for me. they were available whenever i needed them and answered all my questions very quickly. I would reccommend them to anyone.

6 May 2026
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Reply from Meet Margo

Thank you so much for your kind words, Emma.

We’re incredibly grateful you chose Meet Margo to support you through such a huge life milestone. Starting again after a difficult chapter, especially as a lone parent navigating complex finances, takes a huge amount of strength, so being able to help you secure the right mortgage for this next stage means the world to us.

Claire, co-founder

Rated 5 out of 5 stars

Special mention to Meet Margot & Jordan

From the very first outreach, Meet Margot have been truly exceptional. As first-time buyers, we had no idea what to expect, but we were guided through every step with real care, rigour, and attention to detail.

Receiving our mortgage offer within just 7 days was incredible. Throughout the lengthy legal process that followed, Meet Margot remained consistently supportive, always on hand to answer questions and proactively chase our solicitor where needed.

A special mention must go to Jordan Kay-Mills, our Case Manager, who is a true asset to the business. He stepped in to save the day on more than one occasion, and we are so grateful for everything he has done for us.

1 May 2026
Unprompted review
Meet Margo logo

Reply from Meet Margo

What a thoughtful review, Meg. We’re absolutely delighted to hear you felt supported throughout your first-time buyer journey. We’ll make sure your feedback is passed on to Jordan, we know it will mean a lot to him, just as it does to all of us at Meet Margo.

Thank you again for trusting Meet Margo with such an important milestone and for recommending us to others.

Claire, co-founder

Rated 5 out of 5 stars

Friendly and helpful customer service

Katie at MeetMargo was very helpful and made it easy for us to decide what direction to go with our mortgage and porting it, and made things very clear and easy to understand. Very helpful and friendly would recommend

1 May 2026
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Reply from Meet Margo

Thank you so much for your lovely feedback, Hannah. We know these decisions can sometimes feel overwhelming, so it’s great to hear Katie supported you in finding the right direction with confidence.

Thank you again for choosing Meet Margo and for recommending us to others.

Claire, co-founder

Rated 5 out of 5 stars

Best broker I've used

Best broker I've used. So friendly and approachable but incredibly efficient. Even when the solicitors had made an error, Paige made sure it was sorted within 48h so that we completed on time as planned.

Would not hesitate to recommend Meet Margot to anyone!

1 May 2026
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Reply from Meet Margo

Things we love to read, Nadia.

We’re delighted to hear you had such a positive experience with Meet Margo and we'll be sure to pass this on to Paige.

Claire, co-founder

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