I love this print so much! It is the perfect addition to our master bathroom. There were no instructions included to put together the canvas, however, it was easy enough to figure out by looking at th... See more
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Fast delivery, professionally handled and above all, beautiful product. Amazingly beautiful scarves/shawls. I purchased three and would like to re-order for Xmas gifts.
Got the 3 pack of cat cookie cutters for biscuits. Cat butt cookies are now a favorite design for the kids. Especially with a great biscuit recipe making it even more fun.
My original order package had gotten torn during shipping and 2 of the 3 cat butt cookie cutters were lost. After a little hoop jumping--the person who took my call wanted pictures of the packaging a... See more
Company details
Written by the company
Beautiful and unique gifts for all pet lovers, with worldwide shipping
Contact info
United Kingdom
- help@furbabyfriend.com
- furbabyfriend.com
4.5
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Total RIP OFF! When my $32 snow globes arrived
When my $32 snow globes arrived, they were cheap, plastic rubbish that you would expect from one of those $1.00 toy machines. Total rip off merchants.
3 November 2023
Unprompted review
Furbaby Friends customisable (meaning can't spell) "pet therapy" poster that was crap !
I bought the "pet therapy" poster for a gift and it arrived wrapped in bubble wrap and plastic, all wrinkled and to add insult there were so many words mis-spelt and grammatical errors e.g. you,re, it was a joke. I sent the image back to the Furbaby Friend mentioning that their Facebook ad clearly states the print is delivered worldwide in a protective tube and is ready to be mounted and framed and to send me another properly spelt poster in a tube. I received another poster, once again wrapped in ineffective bubble wrap and squashed and creased. The poster's wording was starting to rub off due to poor packaging. It cost me $150 aud to have this professionally stretched at a framers to be able to have this framed. I see another review on Furbaby Prints where a buyer has complained that their poster was wrinkled after being sent in bubble wrap. I note this company has disabled Google reviews, hmm? The company asked me to send it back (at my own cost) to Ireland, yeah because I'm going to waste more money on a product that should have been in a post tube and then have no gift to give. Zero stars for this experience.
31 December 2021
Unprompted review
Reply from Furbabyfriend
Hi Emma, I am so sorry that you had this unusual experience. We did send out a free replacement as unfortunately sometimes the delivery companies are not as careful as they should be, especially around the holiday season. We only asked that you return the replacement for inspection as your photos did not clearly show any damage. We did advise that your return postage would be refunded however.
Disappointed
Disappointed - ordered Colourful Cats Canvas Oil Painting 70x140cm (27x55in) Lovely print BUT there is no boarder around the print so although it is a canvas print it CANNOT be stretched over a basic wooden frame. Ended up having it traditionally framed but due to the large size the frame could not accomodate all the cats and had to chop one out. Gutted - totally lost it's impact. ORDER #39743
2 July 2022
Unprompted review
Reply from Furbabyfriend
I am sorry you had this negative experience. Had you contacted us we would of course have sorted this for you! Please note that the product description does advise a customer to contact us should they require a white border to be added to their poster. Otherwise it is sent as shown.
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