I had the pleasure of working with Rachel T. and I couldn't be happier with her! She was professional, attentive and genuinely went above and beyond to help me. She made everything feel easy and str... See more
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Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
360 Albert St., K1R 7X7, Ottawa, Canada
Replied to 78% of negative reviews
Typically replies within 48 hours
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They will change pricing on you in auto-refills, expecting you not to notice perhaps. The GLP-1 with akkermansia don’t really do anything for me after taking them for ~6 months, and with sneaky price increases, I’d call this a scam.
I am a healthcare professional and have had the pleasure of using Fullscript in my acupuncture practice as well as for personal wellness. Quality brands and excellent customer service.
Absolutely incredible experience with this company as both a practitioner and a customer. Above and beyond customer service, excellent inventory for professional brands, very rapid shipping, and easy to use well organized platform.
Absolute worst company to order from. I trusted a fellow fitness coach who uses these products and unfortunately was unable to digest the aminos due to the taste and exceptionally strong aftertaste. I was not only unable to return the product but also unable to exchange it. Once again the absolute worst customer service and policy’s I’ve experienced in quite sometime. Please be cautious before investing in their products as the strong artificial tastes are overpowering.
Jade G was very helpful in addressing my problem and helping me solve it, her response was quick and effective.
As I did with Adelodun, I always have a great experience with the customer service reps at Fullscript. They are very prompt in getting back to you with your questions and inquiries, and they always handle questions and concerns with the utmost professionalism. They are very understanding and dedicated to solving your issues or assisting with any problems. I could not be more pleased with this company.
I had a great experience with Hailey E in customer service. She was quick to respond, very helpful, and ensured that my issue was addressed. I also appreciate that she will follow up with me regarding the matter we discussed. Very pleased with the service!
I would love to not have to write such a review but unfortunately the shipping delays associated with this company are incredibly inconsistent and undependable. For items that are needed for daily care I cannot afford to miss a beat. But for the second time I am facing this very challenge with Fullscript. If you can get it on Amazon, go for it. The discount is more than negated with the shippping cost and the erratic shipping on top of it drives the cost up higher with frustration and missed doses of important supplements. Too bad.
I had an issue with my professional order (at my end). The customer rep quickly understood my concerns and helped get it resolved while on the phone with them. Could not have gone better!
Fullscripts is a trust worthy supplement that I have been using for years. I recommend their products to many patients, family and friends.
Their customer service is prompt and helpful.
Fullscript is my go-to supplement site as both a practitioner and patient. The site is easy to use, carries a wide range of very reputable products, and most of all, Fullscript's staff is readily available and top notch! They made refunds and returns easy, and their wide range of resources are awesome. 10/10!
Fullscript has the best customer service! Today I reached out to Jade G. regarding a tax form question since something had changed from my taxes from last year. She was quick to answer and very thorough. Well done!

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I got the support I needed in a timely manner. My problem was resolved by Hailey and all is well with my account.

Reply from Fullscript
Most appreciative of the excellent customer service to a practitioner.

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Lisa from customer service was kind and very helpful!
5 star!

Reply from Fullscript
I experienced an issue with a shipment arriving after the expected date. My customer service agent, Hailey, was extremely helpful. I have never had a bad experience with Fullscript customer service.

Reply from Fullscript
Hailey was very knowledgable and helpful. She answered all my questions.

Reply from Fullscript
The customer rep was patient and helpful.
Great customer service.

Reply from Fullscript
Rhiannon was a great, prompt help in getting tax info I needed!

Reply from Fullscript
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