FuboReviews 

8,555
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 535 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the staff, describing them as kind, knowledgeable, and supportive, often highlighting quick and efficient service. Reviewers frequently praise the customer service experience, noting that representatives are helpful and make them feel valued. However, some people were dissatisfied with the pricing, finding it misleading due to undisclosed fees and unexpected charges. There are also concerns about the subscription process, with some reporting difficulties in canceling and being charged for services after cancellation, leading to dissatisfaction. Additionally, some users express frustration with automated customer service and the removal of certain sports content, which impacts their overall service experience.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, efficiency,... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing significant dissatisfaction due to... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, kindness, and... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Price

Customers consistently note negative experiences with price, often citing hidden fees and misleading offers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

Fubo customer service is about the best customer experience I’ve had in my entire life to be honest! Very kind, knowledgeable, and supportive! I felt these representatives had my best interests at h... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(8,555)

502 reviews in the last 12 months

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Rated 2 out of 5 stars

For one I can’t watch over half the NBA…

For one I can’t watch over half the NBA playoffs. If you like off the wall sports you’ll love Fubo. They play the exact same shows over and over. For example they only play the first season and a half of the Beverly Hillbillies over and over and over again and again. Same with their old movies, same ones over and over. They do have my favorite teams tho but you pay for em on top of the subscription. The best thing is it’s month to month. It’s also over a hundred bucks. No TBS No TNT Not any NBC channels. Losing those I think like 12 bucks was taken off my tab. Very disappointed but I’m paying for 2 others also so it’s not all up to me. My date of experience is 3 years.

8 May 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Vern, we understand your frustration and appreciate your feedback. Please note that the programming available through Fubo is provided by the networks themselves. While Fubo delivers access to those channels, the content that airs on them is determined by the network and would be the same across other providers that carry those channels. When it comes to NBA content, you will have access to games available in your area based on your subscription and regional availability. However, some games may be exclusive to specific channels or streaming partners, such as Prime or Peacock, and may not be available through Fubo.

Rated 1 out of 5 stars

A technical quagmire.

I cannot figure out how to watch the Phillies on FUBO most of the time. When I actually get a game, I’m not sure how I even got it. I have two homes in South Jersey and one in South Texas, which further complicates in market and out of market services. FUBO technical Support has varied from incomprehensible to generally confusing. On top of that, it seems like every time I turn around. They have eliminated another channel that I typically watch. Where can I get a live, American, speaking human being who can help me out on this?

4 May 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Gregory, we apologize for the inconvenience. At this time, we do not offer coverage for the Phillies. You can find what games are available to you by entering your zip code here: https://www.fubo.tv/welcome/gamefinder

Rated 1 out of 5 stars

Would give them 0 stars

Would give them 0 stars. Signed up for trial for some ESPN event I was looking for. I thought I cancelled same day. Never used it. When we noticed a charge 5 months later, I closed it and disputed the charge. Impossible to reach a human on the phone. Never received any notifications about monthly billing by email.

6 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Marc, we apologize for the inconvenience. To confirm a cancellation request, a confirmation email is sent once the account has been successfully set to cancel. If you did not receive a confirmation email, it is possible the cancellation was not completed. We also see that a dispute was opened with your bank prior to reaching out to us. Please note that once a dispute is initiated, the funds are typically frozen while the bank completes its investigation. At this stage, only your bank can provide updates regarding the status or outcome of the dispute.

Rated 1 out of 5 stars

I wanted to watch the PPA Pickleball but they gave me golf instead

I wanted to watch the PPA Pickleball semi finals in Atlanta. Since I do not have CBS (many reasons), I found Fubo to watch the semi-final mixed doubles match. When that finished, the next match was men’s doubles but that ended after the first few minutes and went into golf. I did not sign up to watch golf.
At the price of almost $60 per month, this was a serious rip off. Not only did I not get to watch the next match, there were no other opportunities to watch pickleball semifinals in Atlanta. I can watch for free on YouTube the next day. Nothing else live. What a waste of money and time. Not worth it. I cancelled my subscription the next day and am watching pickleball semifinals on YouTube for free. If a streaming service is going to charge you big dollars to watch a sport, at least watch the entire sport and don’t choose for the customer. I can see why Fubo is failing and it should.

2 May 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Mike, we are sorry you had any issues streaming the content you were interested in. We do have coverage for PPA Pickleball. Please reach out to us at 844-441-3826 for further assistance.

Rated 2 out of 5 stars

No Kentucky Derby

For the first time in my life I couldn’t watch the Kentucky Derby because they don’t carry NBC nor do they carry USA or TNT that have shows we watch. They carry a lot of ridiculous channels that I have no interest in watching. A disgrace

2 May 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Barry, Fubo believes customers should have the ability to choose among multiple distributors to access the content they love. Unfortunately, NBCU presented pricing and packaging terms that were significantly above those offered to other distributors. We believe these terms would have unfairly impacted our subscribers by either limiting access to important content or forcing customers to pay substantially higher costs. Due to the loss of NBC channels, Fubo issued a credit to all affected subscribers in December 2025, and implemented a price decrease for the first time to help offset the channel changes. While we understand how disappointing this may be and would love to offer these channels again in the future, NBC channels are not currently available on Fubo at this time.

Rated 5 out of 5 stars

Fubo made my viewing of the Superbowl Possible!

I signed up for Fubo because I was in the hospital for 2 months, which happened to go over the time of the Superbowl! Since it was not shown on any of the channels the hospital provided, I signed up for Fubo and was immediately able to watch and enjoy the game (at a time when I REALLY needed to be cheered up!

Since I have now returned home and have access to much, I no longer need Fubo, but I thank for being available during this time and, if ever needed again, will look to sign up again.

Thanks again.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Tried a free trial

Tried a free trial, it didn't work so I canceled it 5 minutes later. 2 days later I was charged 80 bucks for some premium package. Completly threw of my bank. All they responded with is AI chats. Do not give this business your bank info.

26 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Erik, we are sorry you had this experience. Upon checking, we do not see a cancelation before te trial ended. But we are happy to see that a cancelation and refund was issued though our Automated system.

Rated 2 out of 5 stars

I canceled during the free trial 2 days…

I canceled during the free trial 2 days before deadline and got charged $55.99 as soon as I did. Totally sketchy. I chatted with an agent and they will give me a refund though. But I wouldn’t trust the free trial

27 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Dom, we would like to look into this issue. Please reach out to us at 844-441-3826.

Rated 1 out of 5 stars

We chose Fubo because xfinity dropped…

We chose Fubo because xfinity dropped the Braves games, and fubo had the games, had local stations, except for pbs (WHY!), and had most of the cable channels we watched. Now, no TBS/TNT, no NBC! I'm tempted to go back to xfinity....

25 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Frank, we apologize for the inconvenience with availability. We’re always working to expand our content offerings. This year, we partnered with Braves Vision to bring more availability to our customers. However, some games will still air on channels that we currently don’t carry.

Rated 5 out of 5 stars

The representative

The representative, James. Was awesome. Why because he explained to me very well and answered all my questions even if I was repeating them. Thank You James for great customer service and patience with me.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I would never recommend Fubo

I would never recommend Fubo. They cut back on their channels and don't cover sports like used to. Product is a rip off!

24 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi there, we’re sorry to hear that we don’t currently offer the content you’re looking for. We have adjusted our pricing this year to reflect recent channel changes and now offer a variety of different plans to better fit everyone's needs. If you have any questions, feel free to call us at 844-441-3826.

Rated 1 out of 5 stars

Stay away at all costs

Stay away at all costs. They have on multiple occasions changed my plan on their backend system, charging me double what the plan was that I wanted and claiming "someone accepted in your household". They refuse to honor the pricing, deals and plans you want and they do this multiple times. They are on a different level of corruption that I have never seen before.

16 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi there, Fubo would never change your plan without a request from our customers. Please note any changes that do happen within Fubo. We will send out an email 30 days before any changes go into effect. Coupons are only redeemable for applicable accounts and sent out via email.

Rated 4 out of 5 stars

Just started trial period

Just started trial period, needed a couple of things fixed, no issues so far as I am still getting use to line up, just wished they had stayed with PayPal, now on credit card get charged interest on TV payment, customer service person was very nice and able to get issues fixed

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Fubo have the integrity of a corrupt politician

The way Fubo treat their customers is a disgrace. They change your monthly payments without consulting you and then refuse to refund. Simple as that, rather than dealing with their own mistakes they will happily allow you to cancel the subscription with them and avoid refunding. Best thing I ever did was cancel and save my money to claim some back of which they stole.

6 January 2026
Unprompted review
Fubo logo

Reply from Fubo

Please note that Fubo does not make any changes to a subscriber’s account unless a request is made and the account is properly authenticated. If a plan change occurs and can be traced to activity within your household—such as a matching IP address or a recognized device—it is considered authorized. While the plan can be changed again, doing so would require a new payment.

Rated 1 out of 5 stars

There was no 30 day free trial

There was no 30 day free trial! Five days after I signed up for the thirty-day free trial, an attempt to charge my card was made. Luckily, my card was blocked at the time for another unrelated reason. I attempted to find out why Fubo went to try to charge my card and could not get ANY answers. I couldn't cancel my account, so my only recourse was to wait till Fubo charged my card (fraudulently) and then file a complaint with the CC company. Awful experience.

9 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi there, Fubo does not offer 30-day trials. Please be sure when looking online to look at the Fubo website, not advertisements on Google, as those might be outdated. Our website will always break down the cost and trial end date before submitting your account for creation.

Rated 1 out of 5 stars

Absolutely Trash 🤣come on yaws plans…

Absolutely Trash 🤣come on yaws plans are expensive but not with all channels they don't even have Syfy or cartoon Network and other antenna channels like whaaaaa saves yaw money and just go with Dish or Xfinity or direct tv

12 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Mauricio, we offer a variety of content through both base plans and smaller add-on options, giving customers flexibility and more affordable pricing. If you have any questions, feel free to give us a call at 844-441-3826.

Rated 1 out of 5 stars

Just did a free 5 day trail..

Just did a free 5 day trail to see what fubo was all about with the price so high you would think it would be packed with all kinds of new movies/shows but no you get none of that so just a heads up unless you want to pay a ridiculous price just for sports don't get this! Very disappointed ☹️

18 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Carla, Fubo is one of the top leading sports entertainment apps out there. Curious to see what plan you chose, as we have some that offer a variety of entertainment, along with locals as well.

Rated 2 out of 5 stars

Payment method change

I paid for a quarterly subscription, but my service was cancelled early due to a payment method change initiated by the company.

Even though I had already paid in full, my access was interrupted, and I only received a partial refund.

On top of that, I was asked to pay a higher price to renew the service.

This situation does not feel fair, especially since the change was outside of my control.

Disappointing experience and poor handling of existing customers.

17 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Aymane, we apologize for the inconvenience this may have caused. Please note that Fubo sends a notice to all affected customers about a month before any changes are made. In this case, we did notify customers that if the billing method wasn’t updated, the account would automatically be terminated. We can see that the remaining balance has been refunded. Feel free to reach out if you have any further questions.

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