Fubo Reviews 8,563

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 535 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the staff, describing them as kind, knowledgeable, and supportive, often highlighting quick and efficient service. Reviewers frequently praise the customer service experience, noting that representatives are helpful and make them feel valued. However, some people were dissatisfied with the pricing, finding it misleading due to undisclosed fees and unexpected charges. There are also concerns about the subscription process, with some reporting difficulties in canceling and being charged for services after cancellation, leading to dissatisfaction. Additionally, some users express frustration with automated customer service and the removal of certain sports content, which impacts their overall service experience.

What people talk about most

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, efficiency,... See more

Service

Reviewers highlight ambiguous aspects of service, with some expressing significant dissatisfaction due to... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, kindness, and... See more

Subscription

Clients share ambiguous opinions on subscription, with many expressing frustration over unexpected charges,... See more

Price

Customers consistently note negative experiences with price, often citing hidden fees and misleading offers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fubo TV knows their app continues to crash on Smart TV's, but are making no progress in correcting this issue. I'm going back to YouTube TV by the end of my monthly subscription.

Rated 3 out of 5 stars

Absolutely no way to cancel subscription. 75 dollars a month, and I’ve never used it Helpful response from FUBO. I’m still not sure I’m cancelled, but they seem to trying to be helpful. Added 2... See more

Company replied

Rated 4 out of 5 stars

My experience was fine because of my interaction with your representative. However, I'm not at all currently pleased with Fubo. Watching golf on tv is very important to me. If you cannot resolve th... See more

Rated 4 out of 5 stars

Fubo customer service is about the best customer experience I’ve had in my entire life to be honest! Very kind, knowledgeable, and supportive! I felt these representatives had my best interests at h... See more



Contact info

3.2

Average

TrustScore 3 out of 5

9K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Makes it very difficult to cancel with…

Makes it very difficult to cancel with "glitches" when trying to complete the steps and very overpriced. Most things are locked anyway for almost 100 a month if you forget to cancel free trial.
FUBO ? More like FUBAR

30 May 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi John, upon review, we are not seeing any issues with the cancellation option on our website. Please note that subscriptions can be canceled through our website, by phone, via chat, or by email. Cancellation is not currently available through the app. If you need any further assistance, please give us a call at 844-441-3826.

Rated 1 out of 5 stars

Fubo charged me during my free trial…

Fubo charged me during my free trial and i was notified that i would be notified before trial ends. Pretty much stealing money! People don't go for it.

29 May 2026
Unprompted review
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Reply from Fubo

Hi Kliment, upon review, we found that you signed up on May 23 and received a five-day free trial. As disclosed during checkout, if the subscription is not canceled before the trial ends, it automatically converts to a paid subscription and recurring billing begins. We also sent a reminder email 2 days before the trial expiration date, providing an opportunity to cancel before the charge was processed. If you need any further assistance, please contact us at 844-441-3826.

Rated 1 out of 5 stars

Absolute ripoff

Absolute ripoff! I have cancelled the free trial over the phone with this company several time and they keep billing my credit card. This is total scam.

28 May 2026
Unprompted review
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Reply from Fubo

Hi James, this is definitely alarming. Please respond to our request for more information so we can investigate this further for you.

Rated 2 out of 5 stars

Not Worth It….

I tried the free trial so I could watch the Indy 500 and check out Fubo’s content. I have been trying to watch County Rescue & it is so frustrating! I will be in the middle of an episode when all of the sudden it goes to the Home Screen, most of the time it does this near the end of the show. So I relaunch it only to find it starts the episode over, not where it left off, & I cannot fast forward it. This is dumb and a waste of my time. I will be canceling the free trial because I am not going to pay for something that I can’t watch & can’t fast forward back to where it left off.

24 May 2026
Unprompted review
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Reply from Fubo

Hi there! We sincerely apologize for your experience. We’d be more than happy make sure your experience is great! Please contact us by phone at 1-844-441-3826 or via email at support@fubo.tv, and one of our support specialists will be glad to help.

Rated 1 out of 5 stars

Very delayed on live games

Very delayed on live games. Football game was running a few minutes later , so the game I was waiting to watch was behind. That wasn’t the problem the problem was after the football game ended they did 2 minutes in commercials and then went to the live games 9 minutes into it.
Also got rid of premier league one of the biggest reasons I got it. Peacock outshines this app

24 May 2026
Unprompted review
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Reply from Fubo

Geoff, thank you for your feedback. While our streams may have a slight delay to allow us to properly process and deliver the feed, we understand how frustrating it can be to miss live action during game transitions. We appreciate you bringing this to our attention. If you have any additional concerns or would like further assistance, please don’t hesitate to reach out to us at 844-441-3826.

Rated 5 out of 5 stars

Genuinely SURPRISED

Genuinely SURPRISED by how helpful and quick the staff has been. Never been harassed for trying to cancel a subscription, always super honest and quick with their help. Genuinely looking forward to getting fubo again soon.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Good but select more options packet less expensive

Everything was good and the platform is fantastic,I hope the don’t put up the prize next year when I come back.The only note before it was the chance to choose Football serie a but now the add too manny pocket I don’t need and the price is higher,Please consider this for the next season.Ty

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Did a 5 day free trial to see channels…

Did a 5 day free trial to see channels and how much we would use it. Went to cancel on the 5th day and was charged $74 anyways!! Tried contacting them and just got automated BS responses saying they can't do anything despite me canceling BEFORE the free trial was supposed to end!! Definitely will never be using fubo ever again, beware of any "free trials" from this streaming service, theyre a joke. Also while watching a hockey game quality was extremely poor and fuzzy on and off through the whole game. TOTALLY not worth the money they charge.

16 May 2026
Unprompted review
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Reply from Fubo

HI Ashely, we would never issue a charge before the free trial ends. It's possible that the trial ended before the account was set to cancel. If canceled while in past due status, the account is set to cancel at the end of the billing cycle, and we will attempt payment. If you need further assistance, please reach out to us at 844-441-3826.

Rated 5 out of 5 stars

Top Customer Service

I’d say Fubo has the best customer service of all the streaming services I’ve come across. Whether it’s your error or theirs, they’re very understanding and fix the issue. The most comparable service (DAZN) gave me such headaches in the past I’ve sworn off watching anything through them, but Fubo’s customer service alone wins it for me. If Fubo could get their hands on Champions League in Canada that would complete it for me (as someone that mainly watches premier league and champions league).

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Fubo says they don’t control ads.

Once again Fubo says they don’t control ads. Wrong. Next time the Spanish ads come on, pause for about 10 seconds, then play. You will now view the American ads aired by the network instead of the Spanish ads by Fubo.

16 May 2026
Unprompted review
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Reply from Fubo

Hi Jim, thank you for providing your information. We have escalated your case to our engineers and have made a small adjustment on our end. Please let us know if your issue continues.

Rated 1 out of 5 stars

Fubo sucks

Absolutely the worst connectivity of any app I subscribe to. These clowns have cornered the market on sports and don't give two shits about the delivery of service. If I could see the games I want on local TV I'd drop this overpriced shit app in a split second.

15 May 2026
Unprompted review
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Reply from Fubo

Hi Jonathan, we would love to help resolve your issue. We have requested for more information. We look forward to your reply.

Rated 1 out of 5 stars

If i could give it a 0 i would

If i could give it a 0 i would. I signed up to watch hockey since it was blacked out on regular tv. FUBO told me its available with them the games i need. Low and behold it isnt available like i thought and it was blacked out so i canceled it within 5 mins of getting it. Told me to enjoy my 10 days free still but i checked my acct today and it charged me the last 2 mths. Talked to a rep and they wont do anything bc they said sometimes when you sign up and cancel the same day the system doesnt catch it. So basically the company is admitting to fraud and wont refund my money. Dont subscripe!!!!!!!!

14 May 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Carlee, we’re sorry to hear about your experience. We reviewed our records and were unable to locate any previous correspondence from you. Please double-check the number you contacted to ensure it was 844-441-3826. We were able to locate your account, terminate it, and issue a full refund. Please allow 7–10 business days for the refund to reflect on your end.

Rated 2 out of 5 stars

For one I can’t watch over half the NBA…

For one I can’t watch over half the NBA playoffs. If you like off the wall sports you’ll love Fubo. They play the exact same shows over and over. For example they only play the first season and a half of the Beverly Hillbillies over and over and over again and again. Same with their old movies, same ones over and over. They do have my favorite teams tho but you pay for em on top of the subscription. The best thing is it’s month to month. It’s also over a hundred bucks. No TBS No TNT Not any NBC channels. Losing those I think like 12 bucks was taken off my tab. Very disappointed but I’m paying for 2 others also so it’s not all up to me. My date of experience is 3 years.

8 May 2026
Unprompted review
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Reply from Fubo

Hi Vern, we understand your frustration and appreciate your feedback. Please note that the programming available through Fubo is provided by the networks themselves. While Fubo delivers access to those channels, the content that airs on them is determined by the network and would be the same across other providers that carry those channels. When it comes to NBA content, you will have access to games available in your area based on your subscription and regional availability. However, some games may be exclusive to specific channels or streaming partners, such as Prime or Peacock, and may not be available through Fubo.

Rated 1 out of 5 stars

A technical quagmire.

I cannot figure out how to watch the Phillies on FUBO most of the time. When I actually get a game, I’m not sure how I even got it. I have two homes in South Jersey and one in South Texas, which further complicates in market and out of market services. FUBO technical Support has varied from incomprehensible to generally confusing. On top of that, it seems like every time I turn around. They have eliminated another channel that I typically watch. Where can I get a live, American, speaking human being who can help me out on this?

4 May 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Gregory, we apologize for the inconvenience. At this time, we do not offer coverage for the Phillies. You can find what games are available to you by entering your zip code here: https://www.fubo.tv/welcome/gamefinder

Rated 1 out of 5 stars

Would give them 0 stars

Would give them 0 stars. Signed up for trial for some ESPN event I was looking for. I thought I cancelled same day. Never used it. When we noticed a charge 5 months later, I closed it and disputed the charge. Impossible to reach a human on the phone. Never received any notifications about monthly billing by email.

6 April 2026
Unprompted review
Fubo logo

Reply from Fubo

Hi Marc, we apologize for the inconvenience. To confirm a cancellation request, a confirmation email is sent once the account has been successfully set to cancel. If you did not receive a confirmation email, it is possible the cancellation was not completed. We also see that a dispute was opened with your bank prior to reaching out to us. Please note that once a dispute is initiated, the funds are typically frozen while the bank completes its investigation. At this stage, only your bank can provide updates regarding the status or outcome of the dispute.

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