Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more
Company replied
The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more
Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more
Company replied
Company details
Written by the company
The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.
Contact info
Level 1/99 Yarra Street , 3220, Geelong, Australia
- hello@fridgefriend.com.au
- fridgefriend.com.au
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had a Fridge Frend for a long…
I have had a Fridge Frend for a long time now and I think it’s great. I have just purchased another two, one for my second fridge and one for my daughter.
11 March 2026
Reply from Fridge Friend
Hi Maureen,
Thanks for the 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
I waited for a sale as the nz dollar…
I waited for a sale as the nz dollar isn’t as good as the Aussie. Seems to be working as described. I’m impressed with the clear instructions and the way the company emails before it arrives and then has a frig magnet to tell you how to prepare product before use. Couldn’t attach to the frig walls as my frig has grooves in the walls to slot in trays. But they just sit in there ok.
11 March 2026
Reply from Fridge Friend
Thanks for the detailed 4-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Great product and great customer…
Great product and great customer experience. Monthly reminder emails to refresh them - without becoming spam. Great work team!
5 August 2025
Reply from Fridge Friend
Hey Lyndell,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
I have only had them a few weeks but I…
I have only had them a few weeks but I have noticed the difference in my fridge "smells" very very quickly - very happy :)
17 March 2026
Reply from Fridge Friend
Hi Linda,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
A product that does what it says
I've been using Fridge Friend for two years. In that time, I've hardly lost any fruit or veg due to it going moldy. Before, my fridge was a mess.
These things should come with any fridge purchase
5 March 2026
Reply from Fridge Friend
Hi David,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Amazing Product
These little devices are fabulous and I love how quickly they removed the smell and my fruit and vegetables are definitely lasting longer. Would highly recommend
10 March 2026
Reply from Fridge Friend
Hi Aimee,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Reply from Fridge Friend
Hi Terese,
Thanks for the 5-star review.
We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
In add it shows greens like lettuce and…
In add it shows greens like lettuce and herbs just put in drawe if fridge. Unfortunately after a day or so they are limp and not crispy. I’ve gone back to wrapping them in fam paper towels as before. I buy organic food
11 March 2026
Reply from Fridge Friend
Hi Maritsa,
As a small, Aussie-owned, family business, we take all feedback seriously.
I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.
We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.
From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide
2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.
3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.
4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.
5. Insufficient number of Fridge Friends for the size of your family and/or fridge.
It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.
Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce
That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.
Cheers
Jonathan
Co-Founder
Unbelievable product
Unbelievable product. I don’t live around the corner from a produce store so I tended to buy a fair bit to cut my travel down which resulted in a fair bit of wastage due to the veges simply not lasting the distance. Since I purchased my fridge friends and installed them in the fridge, the difference they’re making to the freshness of my produce is unbelievable. My produce is lasting way longer than it would have lasted before I bought these things. I'm only sorry I never knew about them many years ago.
1 March 2026
Unprompted review
Reply from Fridge Friend
Hi Paul,
Thank you for your detailed 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Reply from Fridge Friend
Thanks for the 5-star review. Really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Communications were awesome
Communications were awesome. Very fast reply to my email. Corrected a small issue we had with delivery straight away and we were very grateful. Pit fridge friends are keeping both my parents and our fridges nice and clean and fresh. Thank you fridge friend!
5 March 2026
Reply from Fridge Friend
Hi Grace,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Still assessing update
Still assessing, yet to be convinced.
Happy to re-post when I know more.
Regards
5 weeks later (7th April 2026):-
working very nicely, thanks!!!
26 February 2026
Reply from Fridge Friend
Hi Jeff,
Thank you for joining the Fridge Friend family and your Trustpilot review.
As a small, Aussie-owned, family business, we take all feedback seriously.
Potential customers use Trustpilot as a guide to the quality of products and we aim to have the highest possible rating that reflects the results customers get from Fridge Friend.
We are currently rated as at 4.6 out of 5 and “Excellent”. We’d love to increase that rating, however even a couple of low ratings holds us back.
I look forward to your updated review and hope that like 86% of current reviews it comes in at a 5 Star.
Cheers
Jonathan
Co-Founder
Love My Fridge Friend
Had my fridge friend for four months now.
Still feel they definitely are keeping my produce fresher for longer.
I make sure I do the monthly reset by putting them in the microwave for about 18 seconds each.
Letting them cool, then popping them back into the fridge/crisper.
26 March 2026
Unprompted review
Reply from Fridge Friend
Hi Anne,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
They are very responsive and helpful to queries
Following the instructions works well.its helpful to dry the inside wall of the fridge before sticking it on. Drying in the sun is easy.
23 February 2026
Reply from Fridge Friend
Hi Karenza,
Thanks for the 5-star review and tips :-)
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Believe the hype!
Believe the hype - Fridge Friends actually work! They've saved me in so many ways - money, waste and less trips to the shops! Just buy it, you won't regret it!
31 October 2025
Reply from Fridge Friend
Hey Steph,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Fresh produce
Speedy delivery & love that it keeps my berries for longer without going mouldy. That prompted me to buy 2 more for the veggie drawers…highly recommend
2 March 2026
Reply from Fridge Friend
Hey Robyn,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Great product
19 December 2025
Reply from Fridge Friend
Thanks for the 5 Stars, Lesley.
Cheers
Jonathan
Co-Founder
Amazing
Okay, I saw the adds on Facebook and did my due diligence and thought why not.
So I am now a convert and a believer. I love to stir fry Asian greens but the bloody things never last long in the fridge. Bin night comes along and as I always do is clear the fridge of old food and I found a bunch of Bok Choy 2 weeks old and were actually just on the cusp. That's insane as I would be lucky to get 4 days. So 2 weeks later I used them in a stir fry.
100% Legit.
23 March 2026
Unprompted review
Reply from Fridge Friend
Hey Michael,
Thanks for the detailed 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
Highly recommend
Highly recommend! We use fridge friends in our van/camper fridge as we travel australia fulltime. We saw a massive difference in vegetables & fruit lasting longer and also eliminated the smells (: happy with this product (:
22 February 2026
Reply from Fridge Friend
Hey Elenya,
Thanks for taking the time to write this 5 Star review. I know you've got your hands full :-)
Cheers
Jonathan
Co-Founder
Fantastic Fridge Friend ...
I had one Fridge Friend in my fridge for the last few months and it was good, it did help keep everything stay a bit fresher, but recently I bought another one as they suggest with 2 people in the house. It has made a big difference in keeping vegetables and fruit so much fresher for longer.
Thanks Fridge Friend for saving us money!
22 February 2026
Reply from Fridge Friend
Hey Kim,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.
Cheers,
Jonathan
Co-Founder,
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