Fridge Friend Reviews 

1,101
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for significantly extending the freshness of fruits and vegetables, drastically reducing food waste, and effectively eliminating fridge odors. Many appreciate the product's quality and ease of use, often highlighting helpful monthly maintenance reminders. Prompt delivery is also frequently mentioned, with many finding the product excellent value for money due to savings from less spoilage. However, some people were dissatisfied with the product's effectiveness, reporting that their produce did not last longer and describing it as a gimmick. A few other people also felt that they never received their orders, indicating issues with delivery.

What people talk about most

Product

Consumers find the product to be highly effective, with many praising its ability to keep fruits and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction that their fruits and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Value for money

Customers had positive experiences with value for money, with many reviewers stating that the product is... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,101)

305 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fridge Friend arrived on time and in…

Fridge Friend arrived on time and in perfect condition. The instructions were clear and concise. The vegetables are lasting longer and staying fresher. A great product.

22 March 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Works!

I was skeptical. It was expensive. But they work SO well - totally as described - it was well worth it for the money saved on not throwing food out. Highly recommend!

7 August 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Nicole,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, and a great product that really does what it promises!

22 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Jack,
Thanks for the 5-star review.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

Get a week’s extra freshness out of your veggies - just put them in an airtight box with a Fridge Friend

I was sceptical about this product, which I bought maybe two weeks ago, until I compared two organic corns cobs, which were purchased fresh directly from the farmers a week ago. My parents left the corn cob (on the left) in the crisper section of their fridge. I had put mine (on the right) in a large box with a Fridge Friend. The difference after a week is clear!

Mind you, I’ve noticed that Fridge Friend works better in a large box than a crisper, since a box is airtight and it can absorb all the gas. I wish they’d make smaller sizes for boxes rather than crispers.

15 March 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It’s great

It’s great, it really extends the life of my veggies

19 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Gillian,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

This product is neat and tidy and it…

This product is neat and tidy and it works.

17 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Phillipa,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Happy with product

I have found in the two weeks since I have started using Fridge Friend my fresh produce is lasting longer. I am happy.

16 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Mary,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

This product really works

I put off buying Fridge Friend because its quite expensive, however I thought that if it stops me throwing away strawberries and raspberries before we've had a chance to eat them, then its worth a try because throwing out food is also expensive! I've got to say I was so surprised at how effective it is in extending the life of fruits and veggies. No more funky mold in the fridge!

3 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Bec,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It really does work

It really does work. Keeps vegies fresh for weeks longer than usual. Well worth getting. I have purchased extras for our caravan and my daughter's home. Even my sceptical husband sings your praises.

9 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Kimberley,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Your friend in your fridge to keep your produce fresh

Fridge friend is a fantastic product and so simple to use and recharge to keep it working to have fresh produce . Costs are rising all the time so to be able to keep your fruit and vegetables fresh it is a great investment

3 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Clare,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

The units are keeping the fresh food in…

The units are keeping the fresh food in my fridge vege drawers nice although I have to remember to shake them each week.
They were expensive, but they work and I expect I won’t be feeding the worms so often.
Haven’t figured out how to use the free fridge mats effectively.

9 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Helen,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Regarding the Fridge Liners (mats), simply place the smooth side down on your fridge shelves or drawers.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Love my Fridge Friends

I have been using 2 Fridge Friends in my fridge crisper for about a year now and I can tell you they work! No more furry strawberries and blueberries, crisp, celery and lettuce and all fruit and veggies last so much longer since I have had these in my fridge. So impressed I have bought some as gifts and recommended them to all the family and they are also so pleased and saving money by using all their fruit and veg instead of throwing it out! Refresh once a month and hello.. still working fine! Australian company and great service! Buy on-line and delivered quickly! Mad not to have them in your life!
Glenda D.

9 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Glenda,

Thanks for the very detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great Product - Highly Recommend

Easy to purchase. It came in the mail quite quickly (Rural Tasmania). It has worked a treat. I make my own sauerkraut and put it in the fridge once it is ready to consume. I have always use good quality glass containers with lids that have a tight seal. However, no matter what containers I use, the smell gets into the fridge. Now that I have a Fridge Friend in the fridge...........guess what........NO ODOURS. Very happy and would highly recommend.

8 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Lesleigh,

Thanks for the detailed 5-star review. We’re so glad Fridge Friend is working well for you and helping with the odours in your fridge. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

I have 1 in crisper and one I fridge

I have 1 in crisper and one in fridge part. I only have a small fridge freezer for 2 ppl.
I find I still have to put every veg in separate bags in crisper or they go soft. So no change. All I've noticed is fridge don't smell no more.

8 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Dianne,

Thanks for the 4-star review and feedback. We recommend placing your produce in open containers or bags with holes in them to allow Fridge Friend to work properly.

Lots more storage tips here: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Product works well - I've now purchased multiple sets for friends as gifts

Updated 23/3/26 Initially I had a small issue where the Freshness insert appears to have melted in the microwave, although I followed instructions provided. Thanks to Jonathan the Freshness Insert was promptly replaced. Can't fault great customer service, so revised my rating to 5 stars. I've since purchased a few more for a friend as they're that good. Purchase with confidence from a company that stands by its product. Thank you 😊

27 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Mich,
Thank you for the feedback, we really appreciate it.

Just to clarify, we provide different instructions for the setup (Heat for 15 seconds as the unit is at room temperature) and the monthly reset (20 seconds as the unit is coming from the fridge, typically at 4 °C)

All the care details are provided in the monthly reset email reminder, the Fresness Blueprint sent with every delivery, and here on our website: https://www.fridgefriend.com/pages/setup-guide

If a Fridge Friend is damaged by following the detailed instructions, you are entitled to a free replacement. Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

Please email hello@fridgefriend.com.au to enquire about a free Freshness Insert replacement.

Cheers Jonathan. Co-Founder

Rated 5 out of 5 stars

Product that does the job

Product did exactly what it is meant to do and keep my fridge smelling clean and all my fresh produce lasting longer than before and great that they send an email every month to reset the product

28 February 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Mina,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Excellent service in getting the products to us in no time at all 👍

Excellent service in getting the products promptly - we purchased 4 fridge friends 2 for us and one each to our adult children to place in their fridges

13 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Raymond,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I have piece of mind that when fresh…

I have piece of mind that when fresh food is purchased it lasts longer in the fridge now. I totally recommend fridge friend.

5 February 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Lisa,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

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