Fridge Friend Reviews 

1,101
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for significantly extending the freshness of fruits and vegetables, drastically reducing food waste, and effectively eliminating fridge odors. Many appreciate the product's quality and ease of use, often highlighting helpful monthly maintenance reminders. Prompt delivery is also frequently mentioned, with many finding the product excellent value for money due to savings from less spoilage. However, some people were dissatisfied with the product's effectiveness, reporting that their produce did not last longer and describing it as a gimmick. A few other people also felt that they never received their orders, indicating issues with delivery.

What people talk about most

Product

Consumers find the product to be highly effective, with many praising its ability to keep fruits and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction that their fruits and... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Value for money

Customers had positive experiences with value for money, with many reviewers stating that the product is... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,101)

305 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVING IT

It works surprisingly well and the customer support is just THE BEST!

23 March 2026
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Tested this out with celery

Tested this out with celery, one of the toughest veggies to keep fresh. 1 month later, it still had crunch. All of my veg lasting much longer and actually getting eaten.

19 April 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Cindy,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 2 out of 5 stars

Not making any difference

Can not see that these have made any difference to the longevity of my perishables, have been using for 4 - 6 weeks. Items perish in the same timeframe as previously.

18 April 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Kathy,
As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends.

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Insufficient number of Fridge Friends for the size of your family and/or fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce-for-maximum-results-with-fridge-friend

That said, we occasionally encounter a unit that simply doesn’t perform as expected.

If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

Fabulous, I'm saving money every week.

I've had my fridge friends for over a year. I can't begin to tell you how much money they've saved me on fruit and veges. I often get at least a fortnight of freshness with green salad leaves and more with other fruit and vege.
They're fabulous and I love my monthly email to remind me to refresh them.
They have my high recommendation.

18 April 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Thanks for the detailed 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Money well spent

Delivery time was accurate. Set up instructions clear and easy, noticing less spoilage in fruit and veg already.

20 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Mandy,

Thanks for the 5-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 1 out of 5 stars

Didn’t work for me

My vegetables stayed fresher for longer in the plastic bags. Very disappointing purchase.

25 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Elli,

As a small, Aussie-owned, family business, we take all feedback seriously. I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends.

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Insufficient number of Fridge Friends for the size of your family and/or fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends.

That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

Absolutely worth it

I finally got around to buying a Fridage Friend (2 actually), and it is great! It really helps the leafy greens stay fresh for at least a week or two after purchase - they used to droop and fade within days. That alone is the selling point for me. If you are on the fence, Fridge Friend is defs worth the investment.

15 March 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Tarbell,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

So far so good

So far so good, but too early for a full review.

18 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Kevin,
Thanks for the 4-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

Saving money

Great object keeps veggies and fridge food much fresher for longer. 👍

25 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Vandra,
Thanks for the 4-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great product

Great product. Definitely helps keep Veges and fruit fresh.

18 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Sharyn,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Fidge friend

Been using it for a month veggies staying crisp lettuce lasts longer same for fruit happy so far

24 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Lnace,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Working Great

So far so good I think it is actually helping so will keep using it ans watch and see, this could be the best thing for fruit and veg yet.

15 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Glenn,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

It really works!

It really works!

17 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Sally,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Totally worthwhile purchase!

Totally worthwhile purchase!! I was skeptical however it really does work and now i get at least two weeks from my Veges which is amazing. Thank you!

22 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Jasmine,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I’ve actually noticed my fruit and…

I’ve actually noticed my fruit and veggies are staying fresher longer

16 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Misty,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Immediate response to order

Immediate response to order. Great communication and tips on using Fridge Friend. Love the email reminder to reset the Fridge Friend.

16 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Sandra,
Thanks for the 5-star review.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Love It

Love it! Great product! Very effective, does exactly what it’s designed to do. Well worth the price, especially against the savings in not having to throw away fruit and vegetables.

13 April 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Eddie,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 1 out of 5 stars

I never received the goods.

12 April 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Gareth,

Can you please email hello@fridgefriend.com.au with your contact details, and I will look into this issue personally.

We have delivered to a Gareth Smith in Byron Bay on the 17th March, it was "Left in a safe place" by Australia Post.

I'm very sorry for the inconvenience.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

I was a little skeptical as to whether…

I was a little skeptical as to whether fridge friend could make a noticeable difference, happy to say it does!, i have done everything they say to do, liners, baskets and wrapping some veges etc, the difference now to prior purchasing is dramatic. It is quite expensive as you need 2-3 ff for it to work properly but well worth the investment, they will pay for themselves in produce savings in no time. Great customer service, communications and shipping. Thanks FF.

12 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Jackie,
Thanks for the detailed 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Wonderful product that works!!

So far so good. I purchased enough sets so as to have them in my home fridge as well as our caravan fridge. I truly believe the white basket system is a huge help as well. I have changed my whole fruit & veg/fridge storage system. My fruit & veg are lasting longer. It’s true what the company states…. Less waste/throwing out of food. The biggest thing I’ve noticed is strawberries & avocados are definitely lasting longer. I remove all plastic packaging from my produce (something I’ve never done b4), and they each have their own basket! I’m so glad I gave you guys a go especially with the cost of everyday living now. THANKU, great product.

11 March 2026
Fridge Friend logo

Reply from Fridge Friend

Hi GW,
Thanks for the detailed 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

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