Image was a little blury, which wasn't the case when I printed it myself on plain paper, or some photo paper which I had at home. I only turned to using a company to print because my new printer left... See more
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Thousands of people around the UK use FREESNAPS every year. Our features and integrations allow you to print your precious photos directly from your mobile phone, quick turnaround time and free delivery makes us a market leader. FREESNAPS has been around since 2008. The company started slowly in a small town in UK. Now we’re sending photo products far and wide, and we love how quickly we’re growing. We see our website as the heartbeat of our business, creating innovative products that empower our customers to be more creative.
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United Kingdom
- freesnaps.co.uk
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We loved the pictures quality papers
We loved the pictures quality papers, the service and delivery was fast and good. we highly recommended it.
Very disappointed
Very disappointed.
I ordered two enlargements and an A4.
One of the enlargements had what appeared to be ink marks at the side.
All were good prints but one is not usable.
I sent an email with the picture of the image as soon I I received the items.
I asked for a reprint, however they did not get back to me and didn’t respond.
These were not cheap prints.
I would not use again.
Maybe ok if everything runs smoothly but if you have a problem you are stuck.
Good quality photos
Good quality photos , speedy delivery very impressed , though I did select the wrong size photos for my frames , that’s on me , cannot fault the service, will probably need to order again.
My photos are of high quality I…
My photos are of high quality I couldn’t be happier I will definitely be ordering more.
Great posters
Prompt service. Excellently packed and good quality prints. Using them as the background for a museum display and they look very effective.
Great speedy service
I am just loving Freesnaps
I am just loving Freesnaps. And despite the name you do have to pay for what you want but I think it’s very good. They also turn your order around super quickly. Great quality. Loving them and so much nicer having photos than having to look at 1000’s on a bloody phone!!
Easy process and some othe companies…
Easy process and some other companies couldn’t print the older photos due to low res, however Freesnaps could and I’m over-joyed with them! Thank you will be using you again
Paid £9.99 for next day delivery but…
Paid £9.99 for next day delivery but they didn’t arrive until 2 days after the order was placed. It was placed before the cut off time as well. Disappointing as the delivery is so expensive.
Great quality prints & fast delivery
This is the third order I've submitted recently, due to printing off hundreds of meaningful photos for a special and important Celebration of Life event. The quality of the photos is fabulous and the speed of delivery second to none.
This was all so easy and I am so…
This was all so easy and I am so impressed at the quality of the photographs. I will be back soon!!!
I was sent the wrong pictures
Perfect pictures and delivery
My items haven’t arrived yet!
My items haven’t arrived yet and they are needed for gifts. I ordered with plenty of time and they are still not here the day before I need them!
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