Excellent customer service! The team was professional, friendly, and incredibly helpful throughout the process. They truly stand behind their products and go the extra mile to ensure their customers... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible customer service. They take too long to respond, requiring multiple follow-up emails. By the time they reply, my query was no longer solvable as it was time-sensitive. The message I received... See more
I am loyalist with regards to brands, and I purchased two items from your store, A golf Tee and a round neck. Wins: Material, design ( Not too loud), cuts, absolutely phenomenal. Room for improv... See more
I would recommend anyone purchasing from FOM to throughly read through their refund and return policy before purchasing anything. The worst I've every come across and for.a company y to call themselve... See more
Company details
Written by the company
Experience the beauty of handcrafted leather essentials by Freedom of Movement. Most of our products are meticulously crafted right in South Africa. Versatile and Comfortable. Proudly South African.
Contact info
190 Bree Street Gardens Cape town, 190 Bree Street Gardens Cape town, 8001, Cape Town 8001, South Africa
- +27 61 092 3485
- support@freedomofmovement.co.za
- freedomofmovement.co.za
2.7
Poor
417 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product and service
20 June 2022
Fantastic product which is so well made!
Fantastic product which is so well made! I loved the entire process from placing the order to receiving it! Then, the little details like how well the shoe was packaged to the postcard inside the box! I'm still trying to wear in my shoe but thus far I am thrilled with my purchase and look forward to many years of comfortable walks and warm, stylish feet! Well done on a great product I would recommend to anyone & I will be looking out for new additions to purchase in the future!
19 June 2022
My order arrived within a few days and…
My order arrived within a few days and I am very happy with the product.
Super comfortable, wore it the same day I received it.
Thank you FOM
19 June 2022
Great service, excellent quality
I ordered without any hassle, received it about 4 days afterwards. Excellent quality, my husband is very impressed with his awesome jacket! Thanks!
19 June 2022
I am so in love my Vellies❤️🤞
I am so in love my Vellies❤️🤞, they are the most comfortable 💯
19 June 2022
My order was exactly what I expected…
My order was exactly what I expected and even more, PERFECTION, PERFECTION, PERFECTION that's all I can say.The delivery was also so fast, I ordered on Monday and on Thursday was a holiday but on Friday my order was delivered.Thank you so much 😘.
19 June 2022
A local brand of international quality
I’ve purchased a pair of sunglasses, a bag and a wallet from FOM. I am thoroughly impressed with the quality and care that is put into each product and it’s packaging. FOM is a brand I am proud to support.
19 June 2022
Great quality and service at the shop I…
Great quality and service at the shop I initially visited.
19 June 2022
Happy Customer
Love my purchase. Efficient and pleasant experience from purchase to delivery.
Thank you FOM team
19 June 2022
Awesome experience!!
Thank you for excellent service and a awesome product. Great quality👌🏼✨
18 June 2022
The experience was excellent
18 June 2022
The best shoes ever
18 June 2022
Haven’t received my order yet stil…
Haven’t received my order yet stil waiting.When I track it it show going to the same place the whole time!!!!!
18 June 2022
Ordered the Ocean/ off-white tekkie as…
Ordered the Ocean/ off-white tekkie as per the website photos. The shoes that arrived was not the same shoes as the website, inquired and found that its the same shoe and not the wrong type but they changed the design and look of the shoe completely, with no assistance on if the old design is still available and if they can rectify the error of selling a completely different shoe then the one they advertise.
18 June 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.