Excellent customer service! The team was professional, friendly, and incredibly helpful throughout the process. They truly stand behind their products and go the extra mile to ensure their customers... See more
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I had the best customer service at Freedom of movement at canal walk By Lisa & Megan,Buhle I couldn't find My till slip but they were great help To be honest.
I had a very disappointing experience with Freedom of Movement after my black Kate bag became badly discoloured, despite being carefully used and treated with leather protector. I raised the is... See more
Terrible customer service. They take too long to respond, requiring multiple follow-up emails. By the time they reply, my query was no longer solvable as it was time-sensitive. The message I received... See more
Company details
Written by the company
Experience the beauty of handcrafted leather essentials by Freedom of Movement. Most of our products are meticulously crafted right in South Africa. Versatile and Comfortable. Proudly South African.
Contact info
190 Bree Street Gardens Cape town, 190 Bree Street Gardens Cape town, 8001, Cape Town 8001, South Africa
- +27 61 092 3485
- support@freedomofmovement.co.za
- freedomofmovement.co.za
2.8
Average
419 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service
Excellent service! My third time ordering from FOM and their products are such good quality! Cant wait to put in my next order!
18 June 2022
Great quality bag
Great quality laptop bag at a reasonable price, it just needs an extra pocket to store the charger!
18 June 2022
All was good
All was good, staff can be a bit more helpful, but beautiful store and great products.
17 June 2022
Amazing beautiful quality shoes & very…
Amazing beautiful quality shoes & very happy with the super quick delivery. Keep up the great product & amazing service.
16 June 2022
I like the brand but disappointed with the service
I was given a run around regarding my order, 7 days after I had placed my order. When it finally arrived I had lost interest in. On the day I finally decided to wear my garment it had loose threads at LHSW sleeve. Sent an email regarding this still no response till today.
15 June 2022
Unprompted review
Good quality,ordering process was easy…
Good quality,ordering process was easy and the delivery was quick.I’m happy with what I’ve ordered.
15 June 2022
My favorite shoes by far
My favorite shoes by far. The order was processed smoothly and delivered far away from Cape Town to Harrismith in the free state very quickly
15 June 2022
Excellent quality and online service!
15 June 2022
First time buying the brand
First time buying the brand, so had no expectations.
I bought the sneakers as a Father’s Day gift, the delivery lead times was on point, the sneaker is just as viewed on the site if not better in real life, you guys have superseded my expectation.
I am so happy with them and I know he will be as well!
Next is a pair for me .. 🙌🏼🙌🏼
15 June 2022
Good service and stunning shoes!
Thank you for extremely good and prompt service. Always happy with your good and stylish shoes.
15 June 2022
Cleaning and caring instructions
Would have been nice to receive cleaning and caring instructions with the delivery. Never really know what to use on the shoes.
15 June 2022
Quality product and fast delivery
15 June 2022
Superb quality!
Fast and efficient delivery!
Cannot wait to wear my vellies! They’re absolutely gorgeous. So well made. A fantastic versatile addition to my wardrobe!
14 June 2022
We just love the quality of everything…
We just love the quality of everything you do! And the fact that its local, big fans! You will have our continued support!
14 June 2022
Good quality for money
14 June 2022
Excellent service
A marvelous experience, when i wanted to return an item, i didnt have to climb Mount Kilimanjaro to be refunded. Went to the Menlyn store, a bunch of winners the sales staff at that branch.
14 June 2022
👌👌👌
I am so happy with my champagne tekkies. The aesthetics, comfort and quality is on point. I really love this local brand.
14 June 2022
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