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Rated 1 out of 5 stars

0 stars! Worst product ever, advertised as warm Nordic hoodie, what arrived was a 100% polyester print. These scam companies should be shut down.

Rated 1 out of 5 stars

Does not even rate 1 star but you’re not given the choice of less than that. This company is a Huge Fraud that represents online with pictures that are completely false. What actually arrived was an o... See more

Rated 1 out of 5 stars

Never will I purchase from this company again. Size was extremely large so asked to be refunded or smaller size. Was told too expensive to post another. Offered a refund of about 10% of original item... See more

Rated 1 out of 5 stars

I ordered elegant light blue dress, which attracted me very much. But when I received it it appeared to be looking as nighty, or beach dress. It was looking like pillow case. I contacted Support a... See more

Company details

  1. Clothing Store

Written by the company

Franlieen is a curvaceous global online destination that provides today's comfortable and avant-garde fashion plus-size women's clothing.


Contact info

1.8

Poor

TrustScore 2 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Refunds are impossible.

Don't believe any of the 5 star Trust Pilot ratings for this company.
The material quality is poor, and so is the dress fit.
When you try to return it they offer you stupid refund amounts like 3 and 5 USD and don't supply a return address. I don't think I will ever get my money back.
BEWARE - DON'T BUY FROM FRANLIEEN.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

I think non of these 5 points is real.

I think non of these 5 points is real.
I ordered some clothes, the quality is bad and not the same as offered.
It is not possible to give this garbage back!!!
This company cheats the clients, don't buy there!!!!

17 June 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy from this company

I bought a 2 colours swimsuit and paid 45 dollars, and been waiting for it to arrive. I got it yesterday, but certainly not the one I ordered! I got a white cheap not swimsuit material. I have been in contact with them and they will not acknowledge the they send me the wrong one, and will not pay for a return ticket and offer me 5 dollars, and then I can give it away! I will certainly not give any one that cheap shi..
I want my money back- they made a mistake not me!
So to all of you….Don’t shop here!

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Worse customer service ever

The items I received were so not what I expected when I ordered them. The quality was not to my standards and the fit was to say the least weird and uncomfortable. I've tried to get an address so I can return them but they won't give me any and want me to give the clothes to someone else instead with a refund of 13 $ on a 130 $ order. I just want to return the clothes regardless of the cost but they say it's too expensive for me (?) to return them and then stopped answering my messages

17 May 2024
Unprompted review
Rated 1 out of 5 stars

The item ordered was described as…linen/cotton

The item ordered was described as cotton/linen but it is actually nylon which makes it uncomfortable to wear and unsatisfactory.
I have tried to return the item but the company refuses to provide a return address. They suggest that I give the item away as return is too expensive.

16 April 2024
Unprompted review
Show reviews in all languages. (110 reviews)

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