Fly Business Reviews 

850
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 484 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and professional staff members for offering exceptional guidance and personalized attention throughout the entire booking process. Consumers also note the impressive service quality, stating that travel agents respond promptly and handle complex itineraries with remarkable patience and care. Many people often mention warmly appreciating the reasonable pricing and substantial financial savings achieved compared to standard direct airline rates. Some reviewers were not happy with communication challenges, mentioning that certain representatives could occasionally be difficult to reach or unhelpful when urgent flight adjustments became necessary.

What people talk about most

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting the exceptional dedication,... See more

Service

Customers had positive experiences with service, consistently praising the fast, professional, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are remarkably... See more

Price

Consumers find price satisfaction, expressing appreciation for significantly lower fares compared to other... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting smooth ticketing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

I was contacted by Justin Brooks shortly after placing an inquiry regarding a flight from San Diego/Los Angeles to Tokyo. He sent me options from San Diego, Los Angeles and other Southern California... See more

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied

Rated 5 out of 5 stars

My itinerary, through no fault of FlyBusiness, had to change numerous times due to the Middle East situation and also Ebola. Jeff Green patiently dealt with the complexity of the flight options each... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

850 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(850)

486 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Silvio.

Great service from Silvio.
Plenty of good info led me to purchase.
Seems like a good way to proceed in booking my international flights

9 July 2026
Fly Business logo

Reply from Fly Business

Hi Tedd, thank you for your feedback. We’re glad Silvio provided helpful information and made you feel comfortable moving forward with your international booking. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

Friendly knowledgeable professional…

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All this he did with extreme compassion even though he didnt know that I was changing my ticket to go back to KE to bury my kid bro who died suddenly.

Thank you Marcus.

7 July 2026
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Reply from Fly Business

Hi Winifred, thank you for sharing such a heartfelt message. We’re truly sorry for your loss and are glad Marcus was able to support you with care during such a difficult time. Your kind words mean a lot, and we’re grateful he could help make the travel change a little easier for you.

Rated 5 out of 5 stars

Logan Parker is very responsive

Logan Parker is very responsive. Great service provided to mm and my wife.

8 July 2026
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Reply from Fly Business

Hi Bruce, thank you for your feedback. We’re glad Logan was quick to assist and provided great support for you and your wife. We truly appreciate the opportunity to help.

Rated 5 out of 5 stars

Damon work with us tirelessly…

Damon work with us tirelessly throughout the whole process to get us a great deal and the timeline that suited us the best.

6 July 2026
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Reply from Fly Business

Hi George, thank you for your feedback. We’re glad Damon worked hard to find a great option that matched both your budget and schedule. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

It was a great experience with Jeff

It was a great experience with Jeff. He made the process very smoothly.

5 July 2026
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Reply from Fly Business

Hi Ping, thank you for your feedback. We’re glad Jeff made the experience smooth and easy for you. We truly appreciate the opportunity to work with you.

Rated 5 out of 5 stars

Mark Linden is friendly and easy to…

Mark Linden is friendly and easy to work with. He is fast and responsive. I enjoyed working with him.
Alex

4 July 2026
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Reply from Fly Business

Hi Alex, thank you for your feedback. We’re glad Mark made the process smooth and pleasant for you. We truly appreciate the opportunity to assist.

Rated 2 out of 5 stars

A bumpy and stressful experience, although with a terrific travel advisor.

This was my first time using this service and I was concerned to give them my credit card information and potentially get scammed. I was told I'd get confirmation from the airlines and could cancel within 24 hours. I also knew I could call my credit card company within that period. Once I got confirmation, I felt more comfortable. I did have to cancel within 24 hours and reschedule my travel for the following day. The travel professsional who assisted me, Kunika, was extremely diligent and responsive, calling me and responding to emails early and late. She told me multiple times that she'd been up throughout the night working on the changes, although to this moment I don't understand how making the new reservations could possibly have taken so many hours of her time.
Unfortunately, she chose to not cancel my reservation, but rather to change the date on the original reservation. So while she was working on that change (over several days), I lost my 24 hour window to cancel and again was laying in bed at night concerned I had walked into a scam and lost a large amount of money. It was very stressful, and there were other "red flags" that were irregular business practices for a travel agent, in my exerperience, that concerned me and caused me a lot of stress. In the end, Kunika came through like a star and I'd give her 5 stars. But the processs, which took many days with a lot of stress, was too much for me. I don't think I can do this again!

12 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Pamela, thank you for sharing your experience. We’re truly sorry the process felt stressful and took longer than expected. Ticket issuance time can depend on the consolidator queue, but we understand that the wait and uncertainty were frustrating. We’re glad Kunika stayed responsive and was able to help in the end, and we appreciate your honest feedback as it helps us improve how we communicate during such situations.

Rated 5 out of 5 stars

great customer service

Outstanding service for my upcoming Antarctica trip!I had an excellent experience using Fly Business to book my round-trip flights from Texas to Buenos Aires for my upcoming trip to Antarctica. The booking process was flawless, and I have absolutely no complaints.A huge shoutout to Jeff, who assisted me throughout the process. He did an outstanding job and provided top-tier customer service. I will definitely use Fly Business again for my future travel needs and highly recommend their services!

22 June 2026
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Reply from Fly Business

Hi Mark, thank you for sharing such wonderful feedback. We’re glad Jeff helped make your booking experience smooth and stress-free for such an exciting trip. We truly appreciate your recommendation and look forward to assisting with your future travels.

Rated 5 out of 5 stars
Fly Business logo

Reply from Fly Business

Hi Sandra, thank you for your feedback. We’re glad the booking process was simple and easy. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

William was amazing!

William was amazing!! He stayed on top of it weekly and helped me make my decision :)

25 June 2026
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Reply from Fly Business

Hi Cheri, thank you for your lovely feedback. We’re glad William stayed in touch and helped make the decision easier for you. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

Kunika’s was great

Kunika’s was great, she was prompt, interested in our needs and efficient. She quickly put together a trip that fit us perfectly.

28 June 2026
Unprompted review
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Reply from Fly Business

Hi Susan, thank you for your kind feedback. We’re glad Kunika listened to what you needed and quickly arranged a trip that worked so well for you. We truly appreciate the opportunity to assist.

Rated 5 out of 5 stars

Rio Cruz is prompt and efficient

Rio Cruz is prompt and efficient. Much appreciated!

19 June 2026
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Reply from Fly Business

Thank you for your feedback. We’re glad Rio was quick to assist and made the process easy for you. We truly appreciate your kind words.

Rated 5 out of 5 stars

Our original flight to JRO was canceled…

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the same amount of money. He is a very impressive gentlemen.

25 June 2026
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Reply from Fly Business

Thank you for sharing your experience. We’re glad Melvin acted quickly when your original flight was canceled and helped find a better solution for your trip. We truly appreciate your kind words and are happy he could make a stressful situation much easier.

Rated 5 out of 5 stars

Agent came back quickly with a good…

Agent came back quickly with a good option, everything was quickly booked. Easy to work with.

17 June 2026
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Reply from Fly Business

Hi Mark, thank you for your feedback. We’re glad everything was handled quickly and easily. We truly appreciate the opportunity to help.

Rated 5 out of 5 stars

Easy and quick

Easy and quick. Good prices

17 June 2026
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Reply from Fly Business

Hi Jeni, thank you for your feedback. We’re glad the process was simple. We truly appreciate the opportunity to assist.

Rated 4 out of 5 stars

Doug was very helpful but we had…

Doug was very helpful but we had several issues on our part.

23 June 2026
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Reply from Fly Business

Hi Vicki, thank you for your feedback. We’re glad Doug was able to support you through the process. We appreciate your patience and the opportunity to assist you.

Rated 4 out of 5 stars

Michael Bennington was very helpful and Patient.

Michael benington behaved fine until i paid to buy the ticket.
He did not send me a hard copy of my business class ticket, as he repeatedly promised me. This is where the true integrity of the agent comes. Promising until the payment. And then going against his promise.
If this is how your company does business i may not come back to you for future bookings. In fact in December of 2026 i would need at least three tickets all business to india and back.
Would you ask Michael to live up to his word.
Thanks
George mampara
201 694 3434(c)

21 June 2026
Fly Business logo

Reply from Fly Business

Hi George, thank you for your feedback and rating. We’re happy to hear that Michael took the time to assist you with care and patience. We truly appreciate the opportunity to help and hope to make your next experience a five-star one.

Rated 5 out of 5 stars

Jeff a man of wisdom

It was a fantastic experience Jeff was very knowledgeable and kind very patient with an old man I had questions and he had answers he was very diligent and his response was Swift he feels like a kind soul

22 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Mark, thank you so much for sharing this. We’re delighted to hear that Jeff made you feel well taken care of and answered everything with patience and care. Your kind words mean a lot, and we truly appreciate the opportunity to assist you.

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