Fly Business Reviews 

707
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally patient, knowledgeable, and professional, often going above and beyond to assist them. Many appreciate the agents' dedication to finding suitable flights and significantly lower prices, often resulting in considerable savings. The overall service and booking process are frequently described as excellent, smooth, and efficient, with agents providing great recommendations and being readily available. However, some customers also noted initial concerns about the process, experiencing confusion or stress, and sometimes questioning the legitimacy of the site.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their patience, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, knowledge, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents' patience, helpfulness, and... See more

Price

Users describe positive interactions with price, with many reviewers reporting that agents found great rates... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeff Green of Fly Business did an excellent job with my 2 recent bookings. He does extensive research, shares his knowledge and goes way above and beyond what is required of him. You can tell as he to... See more

Company replied

Rated 5 out of 5 stars

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All th... See more

Company replied

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

707 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(707)

395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional, Honest, and Customer-Focused Service

Mario Rossi provided an outstanding experience from start to finish. He was highly professional, courteous, and attentive throughout the process. What stood out most was his integrity—he proactively offered a more cost-effective option even when I initially requested a more expensive flight. That level of transparency and customer focus is rare.

Mario was also extremely patient, taking the time to walk through options and ensure everything aligned with my needs. His professionalism and commitment to doing the right thing did not go unnoticed.

I would highly recommend Mario and Fly Business to anyone looking for a knowledgeable and trustworthy travel agent.

23 March 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you for your thoughtful feedback. We’re delighted to hear Mario delivered such a professional, transparent, and attentive experience from start to finish. Your recommendation means a great deal to us, and we truly appreciate your trust.

Rated 5 out of 5 stars

Prompt response

Every concern or question I had, it was answered by Cayden almost immediately.
Great customer service attention and attitude.

23 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Guillermo. We’re glad Cayden was able to respond promptly and provide such attentive service. We truly appreciate your kind feedback.

Rated 5 out of 5 stars

Mario Rossi did a very good job in…

Mario Rossi did a very good job in assisting me with business class international travel plans. He was earnest, courteous and provided a sense of trust during the transaction. I would definitely recommend and consult Fly Business again because of Mario Rossi.

18 March 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you, Herman. We’re pleased to hear Mario provided such courteous and trustworthy support with your travel plans. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Very friendly service and good…

Very friendly service and good follow-through when there were problems in the process.

LEO LEWIS

13 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Leo. We’re glad you experienced friendly service and consistent support throughout the process. We appreciate your feedback and your trust in us.

Rated 4 out of 5 stars

Quick and easy

Overall, fairly painless experience, straightforward.

18 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Anand. We’re glad the process felt straightforward and easy to navigate. We appreciate your feedback and will keep working to make it even better next time.

Rated 5 out of 5 stars

Fast, reliable, and great air fare

Martin was responsive, reliable, and found a great deal for us on United Airlines to Europe. Would definitely recommend!

18 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Eric. We’re really glad Martin came through for you and helped find a great option for your trip. Means a lot that you’d recommend us.

Rated 5 out of 5 stars

Greg was very good

Greg was very good. It took a little longer than I expected to get a response but I’m sure the war had a lot to do with it

17 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Paul. We appreciate your understanding and are glad Greg was able to assist you well. Your patience means a lot to us.

Rated 5 out of 5 stars

Great first time experience

Daniel made it easy for us to choose flights we needed for our trip. Thanks!

16 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Michael. We’re glad Daniel helped simplify the decision and made the process easy for you. We appreciate you taking the time to share this.

Rated 5 out of 5 stars

Eric was very helpful

Eric was very helpful and gave me many options. He communicated with me quickly.

15 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Michele. We’re glad Eric kept things moving quickly and gave you plenty of options to choose from. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Agent Roman found us very good flights and the follow up was excellent.

13 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Nate. We’re glad Roman was able to put together a great option for you and stayed on top of everything throughout. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Professional

the dedication and all the options that are presented

12 March 2026
Fly Business logo

Reply from Fly Business

Thank you for the feedback. We’re glad the effort and range of options made a positive difference for you. We appreciate you sharing this.

Rated 5 out of 5 stars

Mario was very helpful and responsive

Mario was very helpful and responsive. Found me flights on the date I wanted, for a great price.

10 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Lesley. We’re glad Mario was quick to respond and helped secure the right flights at a great price. We appreciate you sharing this.

Rated 5 out of 5 stars

Saving $1500 is a good thing!

Within 3 hours, Amy got me a fare that was $1500 cheaper than I found! I recommend FlyBusiness.

5 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Judith. We’re glad Amy was able to move quickly and find a much better fare for you. We really appreciate the recommendation.

Rated 5 out of 5 stars

Chris was flexible in helping us put…

Chris was flexible in helping us put our itinerary together.

5 March 2026
Fly Business logo

Reply from Fly Business

Thank you, Jim. We’re glad Chris was able to stay flexible and help shape the itinerary around your plans. We appreciate your feedback.

Rated 5 out of 5 stars

Robert was quite helpful in obtaining…

Robert was quite helpful in obtaining the flight times we wanted and the seats we wanted.

25 February 2026
Fly Business logo

Reply from Fly Business

Thank you, Mike. We’re glad Robert was able to line things up just the way you wanted. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Eugene never lost patience work my ever…

Eugene never lost patience work my ever changing itinerary...really, started with Japan and ended with Orlando!

26 February 2026
Fly Business logo

Reply from Fly Business

Thank you, Wes. Sounds like quite a journey just planning it. We’re glad Eugene stuck with you through all the changes and helped bring everything together in the end.

Rated 4 out of 5 stars

Great service

Great service. Some confusion over needs and budget. A little high pressure over insurance and current deal only lasting a short period of time. I hate pressure tactics. Hence lower rating. Overall good deal, I believe. First timing flying business so future purchases will reveal if it was or not.

25 February 2026
Fly Business logo

Reply from Fly Business

Thank you for the feedback, Amelia. We’re glad you were able to find a good option overall. Time-sensitive fares are sometimes presented because of airline rules, but the goal is always to inform, not pressure. We appreciate your comments and hope you enjoy your upcoming trip.

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