Fly Business Reviews 670

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, often highlighting their ability to find excellent deals and provide personalized service. Many people appreciate the significantly lower prices for business class flights compared to other agencies, noting that the company can access rates not available to retail customers. The booking process is frequently described as smooth and efficient, with agents going above and beyond to ensure customer satisfaction and address any issues. However, some customers mentioned difficulties with the booking link when using non-US cards and a few felt pressured regarding insurance or limited-time deals. A small number of people also expressed concern about hidden costs and experienced issues with customer service responsiveness, including long hold times.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share positive opinions on price, with many reviewers reporting significantly lower prices for... See more

Customer service

People report positive experiences with customer service, highlighting agents as helpful, responsive, and... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied

Rated 5 out of 5 stars

This is my second time booking tickets with Fly Business, and the experience was even better than before. George Brown understood exactly what I needed with minimal input and got me a ticket the same... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

670 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Doug was very helpful but we had…

Doug was very helpful but we had several issues on our part.

23 June 2026
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Reply from Fly Business

Hi Vicki, thank you for your feedback. We’re glad Doug was able to support you through the process. We appreciate your patience and the opportunity to assist you.

Rated 5 out of 5 stars

Ella Brown was very knowledgeable

Ella Brown was very knowledgeable. I asked if I could blend 2 classes on the flight and it was no problem. I also told her the flights I was interested in. She understood I didn’t want 5-10 hr layovers

15 June 2026
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Reply from Fly Business

Hi Richard, thank you for sharing your experience. We’re glad Ella listened carefully to what you needed and helped arrange an itinerary that fit your preferences. We truly appreciate your trust and are happy she could make the process easy for you.

Rated 4 out of 5 stars

Michael Bennington was very helpful and Patient.

Michael Bennington was very helpful and patient

22 June 2026
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Reply from Fly Business

Hi George, thank you for your feedback and rating. We’re happy to hear that Michael took the time to assist you with care and patience. We truly appreciate the opportunity to help and hope to make your next experience a five-star one.

Rated 5 out of 5 stars

Jeff a man of wisdom

It was a fantastic experience Jeff was very knowledgeable and kind very patient with an old man I had questions and he had answers he was very diligent and his response was Swift he feels like a kind soul

22 June 2026
Unprompted review
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Reply from Fly Business

Hi Mark, thank you so much for sharing this. We’re delighted to hear that Jeff made you feel well taken care of and answered everything with patience and care. Your kind words mean a lot, and we truly appreciate the opportunity to assist you.

Rated 5 out of 5 stars

Ian Hartmann worked tirelessly to…

Ian Hartmann worked tirelessly to propose options and maintained contact throughout. Very impressed.

20 June 2026
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Reply from Fly Business

Thank you for your wonderful feedback. We’re glad Ian stayed attentive, kept you informed, and presented options that worked for you. We truly appreciate your kind words and are happy to hear you had such a positive experience.

Rated 5 out of 5 stars

Travis Edwards seems very hard working…

Travis Edwards seems very hard working to deliver my targeted priced ticket. He seems very professional and trustworthy… hope he delivers to the end.

20 June 2026
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Reply from Fly Business

Hi Lucia, thank you for sharing your feedback. We’re glad to hear that Travis has made a strong impression so far and is working hard to find the right option for you. We appreciate your trust and hope to make the rest of the process just as positive.

Rated 5 out of 5 stars

A patient rep who worked with two…

A patient rep who worked with two elderly people (that would be us). This is our first time in booking travel with this company and he made the experience pleasurable. Thanks so much!

20 June 2026
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Reply from Fly Business

Hi Timothy, thank you so much for your kind note. We’re happy to hear that your first experience with us felt easy and comfortable. It was our pleasure to assist you, and we truly appreciate the opportunity to help with your travel plans.

Rated 4 out of 5 stars

We booked with this organization for…

We booked with this organization for the first time. So far, the savings look good and the flights meet our criteria. The only minor issue on our end was that it was sometimes difficult to understand the agent due to his accent.

20 June 2026
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Reply from Fly Business

Hi Frank, thank you for choosing us for your first booking and for sharing your honest feedback. We’re glad the itinerary matched what you were looking for and that the savings were worthwhile. We also appreciate your note about communication and will keep working to make every step as clear and comfortable as possible.

Rated 5 out of 5 stars

Service

Service, staff and the booking process
Cayden was great on all aspects

20 June 2026
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Reply from Fly Business

Hi Evrard, thank you for your kind feedback. We’re happy to hear that Cayden made your experience smooth from start to finish. We truly appreciate your trust and hope to assist you again soon.

Rated 5 out of 5 stars

Harry Wilson was excellent as our…

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies who outright tried to reel you in to buy and then comes the hidden xtras that adds up to almost a regular fair. Fly Business was true and honest. We saved thousands on our Europe trip thanks to Harry and Fly Business. Always do your research online and look into the reviews and BBB. Lots of scams out here. Lastly, the agent is a phone call away no matter what time you call. Highly recommend them.

19 June 2026
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Reply from Fly Business

Hi Sam, thank you for your thoughtful review. We’re glad Harry was able to guide you clearly, help you find a great business class fare, and make the process feel honest and easy. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Mario Rossi is amazing

Mario Rossi is amazing. He is our go to person now for our whole agency.

19 June 2026
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Reply from Fly Business

Hi Martha, thank you so much for sharing this. We’re thrilled to know that Mario has become someone your agency can count on. We truly appreciate your trust and look forward to continuing to support your team.

Rated 5 out of 5 stars

Bradly was very professional

Bradly was very professional, very pleasant and very knowledgeable

12 June 2026
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Reply from Fly Business

Hi Arlette, thank you for your lovely feedback. We’re delighted to hear that Bradly made such a positive impression and provided you with the level of care and expertise we always aim for. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Consistently great and reliable…

Consistently great and reliable service from Eric Zimmerman

18 June 2026
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Reply from Fly Business

Hi Malcolm, thank you for sharing this. It means a lot to know that Eric has earned your confidence over time. We’re grateful for the chance to support your travel needs and will be happy to help whenever you need us again.

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