Fly Business Reviews 

679
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, often highlighting their helpfulness, patience, and expertise in securing optimal flight options and prices. Many people appreciate the seamless booking process and the ability to find significantly lower prices for business class travel compared to other agencies. Reviewers frequently commend the customer service for being responsive, professional, and dedicated to meeting their travel needs, even outside of normal business hours. However, some customers also noted concerns about the booking process, describing it as stressful, particularly when using non-US cards. A few other people also felt that the prices were occasionally too high or that there was confusion regarding needs and budget, along with some pressure to purchase insurance. Additionally, some reviewers mentioned issues with communication, such as not receiving promised hard copies of tickets or experiencing difficulties reaching customer support.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, diligence, and... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the great and... See more

Price

Consumers find price to be positive, with many reviewers reporting that agents found them better flights for... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the diligence, responsiveness,... See more

Booking process

Customers had positive experiences with the booking process, often highlighting its flawlessness and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

Outstanding service for my upcoming Antarctica trip!I had an excellent experience using Fly Business to book my round-trip flights from Texas to Buenos Aires for my upcoming trip to Antarctica. The bo... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

679 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(679)

367 reviews in the last 12 months

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Rated 4 out of 5 stars

Be aware your ticket has extra flights…

Be aware your ticket has extra flights attached to it.

6 June 2026
Fly Business logo

Reply from Fly Business

Hi Diane, thank you for your feedback. We understand how added flight segments can feel confusing at first. In some cases, these routing options are used to help unlock a better overall fare, and we always aim to make the itinerary clear before booking. We appreciate your patience and are glad we could help with your trip.

Rated 4 out of 5 stars

Michael Bennington excellent job

Michael Bennington excellent job
He was very patient since my spouse was not deciding which way to go. Took time to convince him. Finally done booking never flew Scandinavian airline will rate I after the trip .

13 June 2026
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Reply from Fly Business

Hi Urmila, thank you for sharing this! We’re glad Michael was patient throughout the decision process and helped get everything booked smoothly. We hope your trip goes well and appreciate your trust.

Rated 5 out of 5 stars

Logan excellent to work with.

Logan checked flight options and secured a fair deal for our trip to Romel Excellent to work with.

10 June 2026
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Reply from Fly Business

Thank you for your feedback! We’re glad Logan helped find a fair deal and made the process smooth for your trip. We truly appreciate your support.

Rated 5 out of 5 stars

Adam was so helpful

Adam was so helpful! First time I’ve used this. Wouldn’t hesitate to do it again! Awesome service!

10 June 2026
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Reply from Fly Business

Hi Claudia, thank you for your feedback! We’re glad Adam made your first experience such a positive one. We truly appreciate your trust and would be happy to help again.

Rated 2 out of 5 stars

Details emerged after our booking that…

Details emerged after our booking that should have been disclosed before we sent payment

13 May 2026
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Reply from Fly Business

Hi Arthur, thank you for your feedback. We’re sorry this felt unclear after booking. Flight schedules can change often, and our support team continues to monitor updates closer to departure so we can help when changes are confirmed. We understand your concern and appreciate you sharing it with us.

Rated 5 out of 5 stars

Kira was great

Kira was very helpful and got out seats, dog, etc booked without a hitch highly recommend

31 May 2026
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Reply from Fly Business

Hi Marilyn, thank you for your feedback! We’re glad Kira helped get all the details sorted smoothly. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Redponsiveness

Fast responses, fair prices, good communication.,

5 June 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth experience with quick communication and good value. We truly appreciate your support.

Rated 5 out of 5 stars

Justin was so wonderful throughout the…

Justin was so wonderful throughout the process…he found us a great price and helped to schedule the trip of a lifetime!

5 June 2026
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Reply from Fly Business

Thank you, Dawn! We’re so happy Justin was able to make the process smooth, find you a great price, and help plan such a special trip. We truly appreciate your kind words!

Rated 5 out of 5 stars

Hugo is amazing and so patient

Hugo is amazing and so patient. I’ve used him to book a flight and make some pretty challenging changes and he’s done a wonderful job. Highly recommend.

3 June 2026
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Reply from Fly Business

Thank you, Danielle! We’re so glad Hugo was able to help with your booking and handle those challenging changes with patience and care. We truly appreciate your recommendation and your kind words!

Rated 5 out of 5 stars

My sales agent, Ron, was amazing

My sales agent was amazing. His name is Ron Clark and he was so very patient. We've been working on my tickets since last week and throughout the process he was always engaged and very patient.
The booking link, when using and non US card is VERY difficult. I couldn't get my cards to go through and he was patient enough to walk me through various options. Finally, it worked.

2 June 2026
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Reply from Fly Business

Thank you, Brenda! We’re so glad Ron Clark was able to help and make the process easier for you. We know booking with a non-US card can be frustrating, we are working to make the process easies, so it’s great to hear Ron stayed patient and found a solution. We truly appreciate your kind words!

Rated 5 out of 5 stars

Sophia is an excellent agent

Sophia is an excellent agent - so responsive, so forthcoming with ideas and flight options, so helpful with resolving flight hiccups, very attentive, engaging and pleasant to speak with.

2 June 2026
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Reply from Fly Business

Thank you so much, Abie! We’re glad Sophia was able to provide responsive, thoughtful support and offer helpful flight options along the way.
We truly appreciate your kind words and are happy to hear she made the experience so pleasant.

Rated 4 out of 5 stars

Overall Booking Process

Booking process was a bit tedious but manageable.

24 May 2026
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Reply from Fly Business

Thank you, Siva! We appreciate your honest feedback. We’re glad the booking process was manageable, and we’ll keep working to make the experience smoother and easier for our customers.

Rated 5 out of 5 stars

Great service, price, and communication

Our agent, Carter, was tireless in accommodating our requests, getting us a good price, and communicating clearly.

26 February 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Julie, thank you for your feedback! We’re glad Carter worked hard to take care of your requests, find a good price, and keep everything clear along the way. We truly appreciate your support.

Rated 5 out of 5 stars

Harry Wilson is a wonderful travel advisor

Harry Wilson was very professional, courteous and knowledgeable. We will definitely be using this service again due to him.

28 May 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Leonard, thank you for your feedback! We’re glad Harry provided the kind of service that made you want to book with us again. We truly appreciate your trust.

Rated 5 out of 5 stars

Great experience

Great experience - we were able to find the best connections despite limited choices into eastern Canada from the US.

28 May 2026
Fly Business logo

Reply from Fly Business

Hi Heathcliff, thank you for your feedback! We’re glad we could help find strong connections despite the limited options. We truly appreciate your support.

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