Fly BusinessReviews 

676
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and patience, often highlighting their ability to find better flight options and prices. The service is frequently described as excellent, with many appreciating the efficiency, responsiveness, and personalized approach in handling complex travel arrangements. People are particularly impressed with the significantly lower prices for business class flights compared to other agencies, often saving hundreds of dollars. The booking process is generally smooth, with clear instructions and helpful tips provided by agents, making it convenient for customers. However, some people mentioned issues with hidden costs and high-pressure sales tactics for insurance. A few other people also felt that the booking link was difficult to use with non-US cards and that customer service response times could be slow, with some experiencing long hold times.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, patience, and extensive... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, trustworthiness,... See more

Price

Users describe positive interactions with price, with many reviewers reporting that they received better... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting agents who are helpful,... See more

Booking process

Consumers find the booking process to be a positive experience, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied

Rated 5 out of 5 stars

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air t... See more

Company replied

Rated 5 out of 5 stars

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

676 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(676)

364 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service

Service, staff and the booking process
Cayden was great on all aspects

20 June 2026
Fly Business logo

Reply from Fly Business

Hi Evrard, thank you for your kind feedback. We’re happy to hear that Cayden made your experience smooth from start to finish. We truly appreciate your trust and hope to assist you again soon.

Rated 5 out of 5 stars

Harry Wilson was excellent as our…

Harry Wilson was excellent as our agent. He went over all the options and made it convenient to suit our needs. Prices for business class were dramatically lower than dealing with some other agencies who outright tried to reel you in to buy and then comes the hidden xtras that adds up to almost a regular fair. Fly Business was true and honest. We saved thousands on our Europe trip thanks to Harry and Fly Business. Always do your research online and look into the reviews and BBB. Lots of scams out here. Lastly, the agent is a phone call away no matter what time you call. Highly recommend them.

19 June 2026
Fly Business logo

Reply from Fly Business

Hi Sam, thank you for your thoughtful review. We’re glad Harry was able to guide you clearly, help you find a great business class fare, and make the process feel honest and easy. We truly appreciate your recommendation and look forward to assisting you again.

Rated 5 out of 5 stars

Mario Rossi is amazing

Mario Rossi is amazing. He is our go to person now for our whole agency.

19 June 2026
Fly Business logo

Reply from Fly Business

Hi Martha, thank you so much for sharing this. We’re thrilled to know that Mario has become someone your agency can count on. We truly appreciate your trust and look forward to continuing to support your team.

Rated 5 out of 5 stars

Bradly was very professional

Bradly was very professional, very pleasant and very knowledgeable

12 June 2026
Fly Business logo

Reply from Fly Business

Hi Arlette, thank you for your lovely feedback. We’re delighted to hear that Bradly made such a positive impression and provided you with the level of care and expertise we always aim for. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Consistently great and reliable…

Consistently great and reliable service from Eric Zimmerman

18 June 2026
Fly Business logo

Reply from Fly Business

Hi Malcolm, thank you for sharing this. It means a lot to know that Eric has earned your confidence over time. We’re grateful for the chance to support your travel needs and will be happy to help whenever you need us again.

Rated 4 out of 5 stars

Constant search to find the right…

Constant search to find the right tickets for myself and my son allowing for enough time at each stop for transfers.

18 June 2026
Fly Business logo

Reply from Fly Business

Hi Bernard, thank you for your kind feedback. We’re so glad we could help find flights that worked well for both you and your son. We truly appreciate your trust and are happy we could make the planning process easier for you.

Rated 5 out of 5 stars

Excellent Service

Marcus was wonderful from beginning to end. Very conscientious and contacted me when he promised. All done within a few hours. I would highly recommend Marcus Ray for assistance with business air travel. He saved me a lot of money and time.

17 June 2026
Fly Business logo

Reply from Fly Business

Hi Paula, thank you so much for your kind words. We’re thrilled to hear that Marcus took great care of you and made the process smooth from start to finish. We truly appreciate your recommendation and are glad we could help save you both time and money on your business travel.

Rated 4 out of 5 stars

Rethink

I wrote a negative review last week and I think, and hope it needs an update. Our agent has been more quickly responsive in the last 2 days and perhaps I was too hasty in being very negative. The savings on the tickets is good and we would like to continue positively with our thoughts.

12 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Mary, thank you for sharing this update. We really appreciate your honesty and are happy to hear that things have started moving in a better direction. It’s great to know that our team has been able to assist more effectively recently, and we’re grateful for the opportunity to keep working with you on a positive note.

Rated 5 out of 5 stars

Grate agent

Grate agent. AAA service

16 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Yuri, thanks for sharing this! We’re happy to hear you were pleased with the service and had such a positive experience.

Rated 5 out of 5 stars

nate was very helpful and guided me all…

nate was very helpful and guided me all the way on filling the form and answered all my questions.

16 June 2026
Fly Business logo

Reply from Fly Business

Hi Clifford, thank you for your feedback! We’re glad Nate was helpful and answered all your questions along the way. We truly appreciate your support.

Rated 5 out of 5 stars

Good communications and clear…

Good communications and clear explanations to my questions.

15 June 2026
Fly Business logo

Reply from Fly Business

Hi Sam, thank you for your feedback! We’re glad the communication was clear and your questions were explained well. We truly appreciate your support.

Rated 5 out of 5 stars

Travis was very fast and helpful

Travis was very fast and helpful. He reviewed all of the details on the phone with me. I can’t imagine having any better service for arranging my business class flights.
Paul

14 June 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Paul, thank you for your kind words! We’re glad Travis was quick, helpful, and took the time to go through all the details with you. We truly appreciate your feedback.

Rated 5 out of 5 stars

He Gave Me Space… and Somehow Sold Me Premium Economy!

Carter Morris was a pleasure to work with. He has a natural ability to build an instant connection and make you feel comfortable from the start.

What I appreciated most was that he never pressured me or overwhelmed me with calls. He gave me the space and time to make my decision while always being available when needed. I never felt rushed or subjected to a hard sales pitch.

Carter delivered on every promise and even went out of his way after work hours to ensure a smooth experience. In fact, I chose to book Premium Economy over Economy largely because of the trust and confidence he inspired.

A true asset to the FlyBusiness team—I would happily recommend Carter to anyone looking for exceptional service.

14 June 2026
Fly Business logo

Reply from Fly Business

Thank you for the kind words! We’re glad Carter made the process comfortable, pressure free, and easy from start to finish. It’s great to hear he earned your trust, and we truly appreciate your recommendation.

Rated 4 out of 5 stars

Be aware your ticket has extra flights…

Be aware your ticket has extra flights attached to it.

6 June 2026
Fly Business logo

Reply from Fly Business

Hi Diane, thank you for your feedback. We understand how added flight segments can feel confusing at first. In some cases, these routing options are used to help unlock a better overall fare, and we always aim to make the itinerary clear before booking. We appreciate your patience and are glad we could help with your trip.

Rated 4 out of 5 stars

Michael Bennington excellent job

Michael Bennington excellent job
He was very patient since my spouse was not deciding which way to go. Took time to convince him. Finally done booking never flew Scandinavian airline will rate I after the trip .

13 June 2026
Fly Business logo

Reply from Fly Business

Hi Urmila, thank you for sharing this! We’re glad Michael was patient throughout the decision process and helped get everything booked smoothly. We hope your trip goes well and appreciate your trust.

Rated 5 out of 5 stars

Logan excellent to work with.

Logan checked flight options and secured a fair deal for our trip to Romel Excellent to work with.

10 June 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad Logan helped find a fair deal and made the process smooth for your trip. We truly appreciate your support.

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