Flooring King Reviews 

2,250
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 921 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the easy ordering process, competitive pricing, and the good quality of the products, especially the flooring options. Many highlight the prompt and efficient delivery service, with items often arriving on time and in good condition, sometimes even with helpful couriers. Reviewers also appreciate the excellent customer service, noting the company's responsiveness and willingness to resolve issues quickly, such as replacing damaged goods. However, some customers experienced issues with damaged materials during transport, incorrect deliveries, or products that did not meet expectations after installation. A few people also reported problems with delivery dates being changed without explanation, failed deliveries, or difficulties returning non-returnable items, leading to frustration and wasted costs.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Customers had positive experiences with product, often praising the quality, ease of fitting, and aesthetic... See more

Service

Reviewers highlight positive aspects of service, with many praising the prompt delivery, good prices, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and excellent... See more

Price

Users describe positive interactions with price, with many reviewers finding products to be excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sample orders quickly received. Easy process to order. Good quality flooring for price. Slight issue that two incorrect boxes sent. Phoned customer services who were very helpful and easy to deal with... See more

Company replied

Rated 5 out of 5 stars

I have used Fooring King three times - all for urgent deliveries. Each time the items have arrived on time, in good condition and via courteous couriers. Having spent almost a year with an extension b... See more

Company replied

Rated 5 out of 5 stars

The products were delivered on time. The chap delivering them was cheerful and polite. I had an issue where I didn't read the information saying the product would be delivered to the kerb side. I h... See more

Rated 5 out of 5 stars

Loved the flooring and choices but was let down by the materials being damaged in transport. One tube of beading all had 300mm missing from the end and this was covered in moisture. I don’t blame floo... See more

Company replied


Company details

  1. Flooring Store
  2. Home Improvement Store
  3. Wood and Laminate Flooring Supplier

About Flooring King

Written by the company

Why Flooring King?

At Flooring King, we are your one-stop destination for a diverse range of flooring solutions, from LVT and Engineered Wood Flooring to Laminate, Carpets, Carpet Tiles, Sheet Vinyl, Safety Floor, and essential Accessories.

Based in the UK

Proudly based in the UK, we are driven by our promise to deliver unbeatable online prices. What's more? Enjoy free next-day shipping on all orders over £350.

Customer Service

Our exceptional customer service team is always at your service, ready to assist with any flooring-related inquiries or issues you might face.

Domestic & Commercial

Catering to both domestic and commercial clientele, we're here to ensure your flooring needs are met with precision and excellence. Welcome to Flooring King, where quality meets affordability.

Shop By Flooring


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,250)

859 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast delivery ( came a day early ) nice…

Fast delivery ( came a day early ) nice product. Had an issue with how the flooring was packed, this really wasn’t very good and resulted in some damage to the edges of the planks , as this is critical to how well they go together it made the install far more difficult than it should have been

12 May 2026
Rated 3 out of 5 stars

Be aware

Flooring good, delivered within time frame. Just disappointed with the fact that they wouldn't return over ordered flooring even though packs were unopened, so just be careful ordering and ignore the 'add 10percent' they suggest on their website

27 April 2026

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