Flooring King Reviews 

2,277
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 921 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward ordering process, competitive pricing, and good product quality. Many highlight excellent service, with helpful staff and efficient order handling. Reviewers consistently report prompt delivery, with items arriving on time and in good condition, often assisted by courteous drivers. However, some customers noted products arriving damaged from transit or packing. A few others experienced occasional delivery problems, such as delays, failed attempts, or unexpected charges. Additionally, some reviewers mentioned ordered items not being in stock, leading to cancellations or refunds.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Customers had positive experiences with product, often praising the quality, ease of fitting, and aesthetic... See more

Service

Reviewers highlight positive aspects of service, with many praising the prompt delivery, good prices, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and excellent... See more

Price

Users describe positive interactions with price, with many reviewers finding products to be excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sample orders quickly received. Easy process to order. Good quality flooring for price. Slight issue that two incorrect boxes sent. Phoned customer services who were very helpful and easy to deal with... See more

Company replied

Rated 5 out of 5 stars

I have used Fooring King three times - all for urgent deliveries. Each time the items have arrived on time, in good condition and via courteous couriers. Having spent almost a year with an extension b... See more

Company replied

Rated 5 out of 5 stars

The products were delivered on time. The chap delivering them was cheerful and polite. I had an issue where I didn't read the information saying the product would be delivered to the kerb side. I h... See more

Rated 5 out of 5 stars

Loved the flooring and choices but was let down by the materials being damaged in transport. One tube of beading all had 300mm missing from the end and this was covered in moisture. I don’t blame floo... See more

Company replied


Company details

  1. Flooring Store
  2. Home Improvement Store
  3. Wood and Laminate Flooring Supplier

About Flooring King

Written by the company

Why Flooring King?

At Flooring King, we are your one-stop destination for a diverse range of flooring solutions, from LVT and Engineered Wood Flooring to Laminate, Carpets, Carpet Tiles, Sheet Vinyl, Safety Floor, and essential Accessories.

Based in the UK

Proudly based in the UK, we are driven by our promise to deliver unbeatable online prices. What's more? Enjoy free next-day shipping on all orders over £350.

Customer Service

Our exceptional customer service team is always at your service, ready to assist with any flooring-related inquiries or issues you might face.

Domestic & Commercial

Catering to both domestic and commercial clientele, we're here to ensure your flooring needs are met with precision and excellence. Welcome to Flooring King, where quality meets affordability.

Shop By Flooring


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,277)

887 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast delivery ( came a day early ) nice…

Fast delivery ( came a day early ) nice product. Had an issue with how the flooring was packed, this really wasn’t very good and resulted in some damage to the edges of the planks , as this is critical to how well they go together it made the install far more difficult than it should have been

12 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look