Flooring King Reviews 

2,274
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 921 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward ordering process, competitive pricing, and good product quality. Many highlight excellent service, with helpful staff and efficient order handling. Reviewers consistently report prompt delivery, with items arriving on time and in good condition, often assisted by courteous drivers. However, some customers noted products arriving damaged from transit or packing. A few others experienced occasional delivery problems, such as delays, failed attempts, or unexpected charges. Additionally, some reviewers mentioned ordered items not being in stock, leading to cancellations or refunds.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Customers had positive experiences with product, often praising the quality, ease of fitting, and aesthetic... See more

Service

Reviewers highlight positive aspects of service, with many praising the prompt delivery, good prices, and... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and excellent... See more

Price

Users describe positive interactions with price, with many reviewers finding products to be excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sample orders quickly received. Easy process to order. Good quality flooring for price. Slight issue that two incorrect boxes sent. Phoned customer services who were very helpful and easy to deal with... See more

Company replied

Rated 5 out of 5 stars

I have used Fooring King three times - all for urgent deliveries. Each time the items have arrived on time, in good condition and via courteous couriers. Having spent almost a year with an extension b... See more

Company replied

Rated 5 out of 5 stars

The products were delivered on time. The chap delivering them was cheerful and polite. I had an issue where I didn't read the information saying the product would be delivered to the kerb side. I h... See more

Rated 5 out of 5 stars

Loved the flooring and choices but was let down by the materials being damaged in transport. One tube of beading all had 300mm missing from the end and this was covered in moisture. I don’t blame floo... See more

Company replied


Company details

  1. Flooring Store
  2. Home Improvement Store
  3. Wood and Laminate Flooring Supplier

About Flooring King

Written by the company

Why Flooring King?

At Flooring King, we are your one-stop destination for a diverse range of flooring solutions, from LVT and Engineered Wood Flooring to Laminate, Carpets, Carpet Tiles, Sheet Vinyl, Safety Floor, and essential Accessories.

Based in the UK

Proudly based in the UK, we are driven by our promise to deliver unbeatable online prices. What's more? Enjoy free next-day shipping on all orders over £350.

Customer Service

Our exceptional customer service team is always at your service, ready to assist with any flooring-related inquiries or issues you might face.

Domestic & Commercial

Catering to both domestic and commercial clientele, we're here to ensure your flooring needs are met with precision and excellence. Welcome to Flooring King, where quality meets affordability.

Shop By Flooring


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,274)

881 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with my choice of flooring

Very happy with my choice of flooring.
Flooring King and actually they are flooring Kings , The delivery was Smooth and in Time ,No issue's at all, The price was the best price you can find in all UK .
And The Best of all the customer service and especially *Karl* he was Very Helpful and understanding So Big THANK YOU * KARL *
and THANK YOU Flooring King for the Smooth transaction .
Definitely buying again from you as i'm already planning my next project .

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Very good company to order from

Very good company to order from. competitive prices and quick delivery.
However, the product we purchased: Luxury Vinyl Tiles / PolyFlor Camaro Rigid Core PUR is not very good. the locking system leaves a few little ridges and the floor itself scratches really easily. we have put pads under our furniture but it still scratches. we chose a dark flooring so the light coloured scratches are a nightmare. we have found by colouring them with a black sharpie and cleaning off immediately with a scouring pad and bicarbonate of soda cleaner, the scratches fade, but still remain. Do not purchase this product

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service from these guys

Great service from these guys. Two items out of 31 were delivered. I only discovered a couple of months later that they were the wring thickness and I only noticed when I opened the packs. I got in contact and Karl was really helpful and organised replacements to be sent to me straight away. They arrived 2 days later. No fuss, no worry, just excellent customer service. Thank you

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Have used Flooring King several times in the last couple of years for LVT, as always quality is amazing and much cheaper than other sites. Delivered on time with regular updates.

23 May 2026
Rated 4 out of 5 stars

Great price, good service, sub-par delivery

Perhaps the best price on the market. Good customer service. Unfortunately their courier is much to be desired. After chasing throughout the day, only got confirmation of expected delivery 1 hour prior to the delivery.
Customer service was very helpful & pleasant to talk to.

26 May 2026

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