Flooring King Reviews 2,190

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 957 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company for its excellent products, often highlighting the quality of the flooring and the wide selection available. Many appreciate the competitive pricing, finding the products to be a good value. The ordering process is consistently described as easy and straightforward, with many consumers commending the efficient delivery service. However, some customers also noted issues with delivery, including damaged items during transit or unexpected changes to delivery dates. A few people mentioned difficulties with returning unused products, particularly adhesive, and felt that the return policy was not clearly communicated.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently praising its speed, efficiency, and... See more

Product

Reviewers highlight positive aspects of product quality and selection. Many customers praise the high quality... See more

Service

Users describe positive interactions with service, highlighting excellent communication, prompt delivery, and... See more

Order

Customers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the good value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sample orders quickly received. Easy process to order. Good quality flooring for price. Slight issue that two incorrect boxes sent. Phoned customer services who were very helpful and easy to deal with... See more

Company replied

Rated 5 out of 5 stars

I have used Fooring King three times - all for urgent deliveries. Each time the items have arrived on time, in good condition and via courteous couriers. Having spent almost a year with an extension b... See more

Company replied

Rated 5 out of 5 stars

The flooring from flooring king was recommended by our son who is a joiner and fitter.He had used the product previously and liked the way it was as so easy to lay. Now it laid in the bungalows kit... See more

Company replied

Rated 5 out of 5 stars

We ordered the Polyflor Designatex – Chalk White Oak 2141 Absolutely stunning and great quality. We had a slight issue with delivery but the customer service was outstanding and they resolved the... See more

Company replied


Company details

  1. Flooring Store
  2. Home Improvement Store
  3. Wood and Laminate Flooring Supplier

About Flooring King

Written by the company

Why Flooring King?

At Flooring King, we are your one-stop destination for a diverse range of flooring solutions, from LVT and Engineered Wood Flooring to Laminate, Carpets, Carpet Tiles, Sheet Vinyl, Safety Floor, and essential Accessories.

Based in the UK

Proudly based in the UK, we are driven by our promise to deliver unbeatable online prices. What's more? Enjoy free next-day shipping on all orders over £350.

Customer Service

Our exceptional customer service team is always at your service, ready to assist with any flooring-related inquiries or issues you might face.

Domestic & Commercial

Catering to both domestic and commercial clientele, we're here to ensure your flooring needs are met with precision and excellence. Welcome to Flooring King, where quality meets affordability.

Shop By Flooring


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Fast delivery ( came a day early ) nice…

Fast delivery ( came a day early ) nice product. Had an issue with how the flooring was packed, this really wasn’t very good and resulted in some damage to the edges of the planks , as this is critical to how well they go together it made the install far more difficult than it should have been

12 May 2026
Rated 3 out of 5 stars

Be aware

Flooring good, delivered within time frame. Just disappointed with the fact that they wouldn't return over ordered flooring even though packs were unopened, so just be careful ordering and ignore the 'add 10percent' they suggest on their website

27 April 2026

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