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2.0

Poor

TrustScore 2 out of 5

15 reviews

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Rated 1 out of 5 stars

better avoid this merchant, save your nerves and cash

Because of covid my flight was cancelled and I expected to get a refund but instead they gave me a voucher valid for 1 year and for travel valid for 2 years. Covid is still in power and noone knows when it ends, so i dont have any plans to flight and ask flighttix to refund insted of voucher. I sent email to them and you know what... of course NO ANSWER. They gave you this crap voucher and forget you. I tried to use contact form on their web site and you know what .... of course YOU CANNOT SEND THE FORM! YOU WILL ALWAYS GET ERROR MESSAGE - NO WAY TO SEND A MESSAGE! Simply they just take /steal your money and give you a piece of crap and you dont know how to use if you dont go anywhere.

14 April 2021
Unprompted review
Rated 1 out of 5 stars

Trip-ID 5612427

It's been a year and two months since I've bought a ticket and was canceled by the airline "Estelar Latinoamerica" (without written notification), and so far I’ve not received an answer about my refund.
Because Flighttix explicitly stated that they don't have any responsibility in this case, I contacted the airline and they are offering me a voucher because "my ticket is expiring soon".
The situation has exceeded too many limits and now I am exposing my case to the European Consumer Center.

3 March 2021
Unprompted review
Rated 1 out of 5 stars

Total rip off and fraud website

Total rip off and fraud website - do not book here!

They don't answer any email or phone call! After 6 month they refunded the cancelled flight and charged 160,00 Euro as fee for nothing! Questions about the missing 160,00 Euro are not beeing answerd!

18 November 2020
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!!!

I must give 1 star because I cannot give a negative rate. Don't buy nothing from them,there are no word for explain this company or yes lier,fake and thieves. I an still waiting my refund from Corona situation,United company send me a confirm that this agency received money back but they are still holding. No contact,no answer ,but they are still working frauding customers.STAY AWAY!!!!

7 September 2020
Unprompted review
Rated 5 out of 5 stars

Overall very happy customer

Unfortunately, my flight to Tel Aviv was canceled due to the corona virus. I think Flighttix handled the situation really good; communication was good (considering the crazy situation), and I have had tickets refunded without issues.

When we are (hopefully soon) on the other side of the pandemic, I will happily book new flights through fligghtix :)

25 July 2020
Unprompted review
Rated 1 out of 5 stars

After booking with Flighttix

After booking with Flighttix, my flights plan was changed over and over again. The airline offered to change the flight plan to a better one after authorization by Flighttix. However, Flighttitx refused.
Never ever again I will book a flight via Flighttix and I advice everyone not to.

26 November 2019
Unprompted review
Rated 1 out of 5 stars

I got the option to select seat on my…

I got the option to select seat on my flight while booking, so I did.
But they added a fee way more than the entire ticket which I didn't not see. After purchasing I tried to get a refund on the seating reservation but was informed that they would not allow it.

This is shady and ridiculous!

31 October 2019
Unprompted review
Rated 1 out of 5 stars

Took my money, told me lies and never bought any ticket.

It started with something which appeared to be a good price for a flight from Hamburg to Dubai.
The money were withdrawn from my account but no ticket showed up, Only a confirmation that they had received my order.
After a few weeks; 14 days before departure they informed me that the flight was changed from a direct flight to a connection with a stop over in Moscow.
I managed to come through to their customer service after several hours of trying. They tould me that the original departure was cancelled. I found that strange since tickets were still for sale at the airline webpage.
I asked for evidence and after a longer argument they admitted it was a lie.
Having heard that it became clear to me that this had been their plan from the very beginning. They pretended to sell me a ticket but booked me at a cheaper connection with the aim to make a good profit.
Everybody knows that flights gets more expensive as the departure approaches, so which other possible reason could they have for waiting??
In the end I got my money back (the money for the ticket they never bought). Never the less I remain convinced that those guys are bad guys.

31 December 2017
Unprompted review
Show reviews in all languages. (15 reviews)

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